Turkish Airlines Airport Office in Cape Town, South Africa Phone number, Address, Email, Working hours, Google map location
About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of AtatĆ¼rk Airport in YeÅilkƶy, Bakırkƶy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airline Cape Town Airport Office Address: CAPE TOWN INTERNATIONAL AIRPORT, INTERNATIONAL ARRIVAL, FIRST FLOOR P.O BOX:104 POST CODE: 7525, Cape Town, South Africa
Turkish Airline Reservation office telephone contact numbers: Sales and Reservations: 00 27 21 936 3440 / 3441 / 3447/ 3450 / 3451 /3442
Call Center: 0 861 88 75 47
Operations: 00 27 21 936 3443 /3446
Email: customer.za@thy.com / cptresevations@thy.com / cptoperation@thy.com
Fax: 0027-(0) 021 936 34 44
Operation Office: 09.00 -17.00 (Everyday)
Sales Office: 10.00 -16.00 (Everyday)
Map: View direction here
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)
For baggage inquiries: Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
Turkish Airlines General Management
Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.
Turkish Airlines Baggage Allowance
View Turkish AirlinesĀ Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish AirlinesĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- VisitĀ https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select āFlightsā ā āManage Bookingā section.
- Enter the āReservation code (PNR)ā and āPassenger surnameā.
- Click on āCheck-inā.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
Travel during pregnancy in Turkish Airlines
Pregnancy rules in Turkish Airline:
- Expectant mothers can travel inĀ Turkish AirlineĀ till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
Is there any problem with reaching the Turkish Airline Cape Town Airport Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airline Cape Town Airport Office in South Africa: (click on the stars below)
Tried to contact the Capetown office by email and received message that “mailbox is full”
Tried to phone the Capetown office by phone @ 27 00 21 936 3440 and there was no answer.
Earlier I reported I could not get in touch with the Turkish Airlines Capetown office because of a “full mailbox” message received after my enquiry.
They did get back to me despite this message, so no complaint. All is good.
Cannot get through to the Cape Town office to make a change to our reservation. Please can you contact me!!
Phone contact is impossible. NO ONE answers the phones, no matter what number you dial. RIDICULOUS!! How is one supposed to make contact??
I enquired at your office about holidays in Turkey, thinking outside the box that Turkish Airlines would be the prime people to contact, or at the very least have some information and/or holiday packages to offer, being prime representatives of travel to Turkey from South Africa, but was told rather abruptly that they cannot assist and to go to ‘any travel agency’ who can help, that they themselves don’t have any such options. Furthermore they could not even offer any suggestions as to the best travel agency to contact for advice. Obviously Turkish Airlines only appear to think ‘inside the box’ offering flights only, without giving the lucrative tourist market a second thought in regard to the probable financial value – both to the airline itself and to Turkey in general – such help would be to potential holidaymakers by offering such a service.
hey peter i had the same issue apparently u can not book at their offices u can only do it via travel agency 2 weeks ago i flew with them they had specials i could not reach them eventually i booked it via flight centre
do not inquire at their offices u are going to struggle do it via flight centre i had the same issues..
good day
i have heard on the radio 786 that Turkish airlines are running a special for umra trips .I am in the process of booking a trip on 27 december via LAMMY SA travel and tours I was told by MR Shahied Abdullah that turkish airlines prices are too high kindly furnish me with your pricing structure for December 2018 thank you
I would like to travel via Turkish Airlines
Regards
Moegamat Fatih Petersen
I tried for more than 4 hour to get hold of the Turkish Airline office in Cape Town and no one ever picked up the phone. Than I tried with email 5 times and the emails came back every time saying the email box is full please send it later again. I recommend some one should kick there backside so that they start to get there customer service going.
No answer on the Cape Town landline number. Does Turkish even look at these comments?
I am so grateful for a great customer service I just have received today morning in the Turkish Airlines Counter at the Cape Town Airport.
Thank you Madame – you have made my day! š
NOBODY EVER ANSWERS THE PHONE !!!!
Turkish Airlines app booking online deducted money form my account TWICE and cannot get hold of them for refund or new flight details !!
no one answers the phone
You list phone numbers for Cape Town sales and operations on the web but none are obtainable. I left my glasses on the plane incoming from IST yesterday and need to get them back before leaving CCPT TODAY. Filling in your lost baggage form is too slow and not appropriate for an item lost on board
Canāt get hold of Turkish airlines on any of the numbers provided. Even tried Cape Town and donāt even bother to answer.
Good Day,
I cannot reach Turkish Airlines Airport Office, Cape Town. Please help. They don’t answer their telephone
Regards
Michael Thomas
phone
+27 71 432 2082
Question. Is Turkish Airlines still flying from Cape Town to Amsterdam? Does Amsterdam Airport allow passengers to disembark from Istanbul because of Coronavirus precautions?
I ahev desperately been trying to make contact with the Cape Town office to find out more about my flight on the 02.06 back to Frankfurt via Istanbul! PLease get in touch ASAP
Hi team and staff .I received an email about my flight and have been trying to contact the JHB office on 010 020 3500 and have had no joy as no one answers the phone .i have just tried to call the cape town office and have had the same issue of no one answering my call
i have also sent EMAILS and had no response .so CAN someone please call me or even answer mail so we can try to sort it out .. regards Robert
I booked by OPODO first I get a flight from the 3.of November landing in Cape town on the 4. of November. Now they changed the flight to Cape Town to the 6.of November but not the flight from Zurich to Istanbul. I let cange Zurich Istanbul to the 5 of November. I get now an other flight from Zurich to Istanbul.
My OPODO booking number is 6791385258 boocking number of the Airline ONMRDP
The booking number from Turkish Airways is TK44 possible thats the flight number. Al changed about the Coronavirus.
Now I get a new flight number from Zurich to Istanbul TK1910
My question is all o.k. so can my wife Allison Straeuli take the flight TK1910 from Zurich to Istanbul on the 5.of November and on the 6. of November from Istanbul to Cape Town.
Please confirm this to my email address
I tried a few times to contact the office at the Cape Town International Airport. They just dont answer any calls. I cant go there, because you are not allowed in the building if you dont fly.
I bought 2 Tickets for me and my husband on the 31st of December 2019 which we could not used in May 2020. We cant use it this year because of covid. I please want to ask that Turkish Airlines refund us.
Can you please give me info to whom to speak to or log a complaint, because nobody bothers to try and help.
Disasterous 5 tel No non being answered . Automatic voice recording is in a loop. this is beyond substandard
I need to change my flight but the sales online/phone centre cannot help me. The airport office is closed. Is there an office in Cape Town?
I’ve sent emails regarding my flights that were canceled. I was promised a full refund verbally, but don’t get through to speak to someone or receive a respond to my emails.
Can someone please contact me to assist with my refund.
Kind regards, Chris
Ph. 021-951-6850
Cell. 082-372-5275
Dear Reader,
I urgently need to get clarity on a certain matter please!
I have first communicated with Johannesburg office and they referred me to Cape Town office. I have sent them an email as well and I am awaiting their response.
My wife and I are currently booked for a flight to Amsterdam on 15 Dec 2021 booking number (2359230699035) to go visit my son in the Netherlands.
We have booked flights for travel to France in June 2020 and paid the tickets in full. Due to the outbreak of the Covid pandemic in March 2020 we could not go ahead as planned. The flights were extended to 2021, and as you know, we could also not utilise our flights in 2021 due to the Covid regulations and travel bans! We have been told by our travel agent in Pretoria that if we do not use these tickets before end of December 2021 we will lose everything. how is this possible and what wre we to do? We have paid a lot of many and would prefer not to just lose our hard earned money. We have already lost our deposits for our Le Boat travel in France!!!
Since traveling to the Netherlands have opened in September we have been trying non-stop to get appointments for our visa application through the VFS Global Portal. NO SUCCESS AT ALL !!!
Both me and my wife are over 61 and we have been vaccinated, but we are concerned about the fact that it is winter in Europe and that the Covid numbers are growing there again. We do not want to put ourselves at risk going to Europe in winter when the Covid Virus numbers are growing again. We would rather go there in summer when it is better and safer for us. We feel we are being bullied and forced to do something which we have no control over.
Last week Thursday (28/10) I went to the office of Turkish Air in Melrose Arch and spoke to a very kind and friendly and helpful lady named Glenda. I axplained my situation to her. She had a good look at our bookings and history and informed me that we could get a refund (less $30 penalty per ticket) or a non-refundable voucher (less $30 per ticket), which we have to use within two years. This was wonderful news and a good alternative for us! My travel agent tried to do this, but your office in Cape Town apprently said that it is not possible. I do not understand why we are going to lose all our money (more or less R23000) for something which we have no control over??
Now, I would humbly like to ask if it is not possible at all for us to get this refund or a voucher please. We feel that we did not have any part in this (Covid turmoil and confusion). We still would like to visit my son, but at a better and safer time for us please.
Will you please consider our plea with urgent attention and kindness!
I will appreciate your response as soon as possible, since our time is running outā¦
regards
Etienne Schoeman
On the 25 November I flew from Cape Town to Istanbul. I could not access a necessary form on my phone. LEZAAN APRIL at the check in counter patiently helped me for about 15 minutes. She was compassionate in helping me refill the form so she could a reference number. I was obviously stressed and she was calm.. She is an asset to your company and you should be very proud of the excellent service she provided.
Very poor and slow responses to email requests
I been trying to telephone the Cape Town office since early this am and no answer, no matter which number I use to dial.
Not happy and it’s crazy.
What is the phone no of Turkish Airlines at Cape Town International
Please please please assist. Cannot reach anyone despite trying ALL phone numbers listed multiple times. Am praying for a miracle.
I am trying to reach the airline in Cape Town aswell as Joburg. No answer. This is no service at all.
I am trying to reach the airline in Cape Town aswell as Joburg. No answer. This is no service at all.
I am trying to reach the airline in Cape Town aswel as Joburg. No answer. This is no service at all.