Turkish Airlines Airport Office in Johannesburg, South Africa 45

 in Turkish Airlines  tagged Johannesburg / South Africa by

About Turkish Airline:
Turkish-airline-logo
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline Johannesburg Airport Office Address: O R Tambo International Airport Terminal A 1 Floor ,Opposite Of counter number 100, Johannesburg, South Africa

Turkish Airline Reservation office telephone contact numbers: +27 10 020 3501 Call Center: +27 0 861 88 75 47

Email: customer.za@thy.com, jnbreservations@thy.com

Fax:

Working hours: Services are available at flight check-in times.

Map: View direction here

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)

For baggage inquiries: Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments: +90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Customer Care Support

View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.

Turkish Airlines Baggage Allowance

British Airways Baggage

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of Turkish Airlines Offices

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

  1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
  2. Select ‘Flights’ – ‘Manage Booking’ section.
  3. Enter the “Reservation code (PNR)” and “Passenger surname”.
  4. Click on “Check-in”.

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.

TSA Pre-Check Program at Turkish Airlines: How to apply boarding pass for TSA PreCheck lane?

Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc

Travel during pregnancy in Turkish Airlines

Pregnancy rules in Turkish Airline:

  • Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

For any special assistance, Contact: https://www.turkishairlines.com/en-int/any-questions/special-assistance-for-passengers/

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

Queries handled by Turkish Airline Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

Is there any problem with reaching the Turkish Airline Johannesburg Airport Office Address or Phone number? Please report any issues using the below comment form.

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45 thoughts on “Turkish Airlines Airport Office in Johannesburg, South Africa”

  • Reply ↓
    Philip

    What’s happening with the flight JNB – IST?
    Your stranded passengers need information please. Why are you ignoring us?
    What are you doing to get us to Europe?

  • Reply ↓
    Mitchelle Banda

    Hi I can’t reach the JHB office and I wanted to find out what is the weight in KG for my travel.
    I’m flying on the 12th Oct to Switzerland on flight
    Ref -TK/TQBTQK
    NAME – Mitchelle Banda
    Ticket number – 235 -4992964300
    Connecting my Swiss flight in Istanbul.

    • Reply ↓
      Fatima Mayet

      I am unable to reach the Johannesburg office since the past week. It is urgent. We require assistance with a flight ticket which was purchased and issued last weekend.

  • Reply ↓
    Gabi vom Orde

    I am very dissapointed and angry and not sure, if I will ever take a flight on Turkish airways again. I am flying today from Durban to Istanbul. Your baggage allowance is not clearly stated. I only says 2 luggages, 30 kg, I don´t know whether it is with or without hand luggage. I tried to phone 5 numbers, all on your South Africa web side, no one answered!!!!!!!!!!!!!!!!!
    What do I do now??????????????????????????

  • Reply ↓
    Antoinio Manuel de Jesus Almeida

    I booked 2 return tickets from Johannesburg to Lisbon on a credit card. They took R34000 from the card. Why? The tickets are R8500 each. No telephone number work. I can’t get hold of any person to help. The reservations office phone not working. Johannesburg office says not there problem…what is going on? I want a full refund ….if there is any person responding to this email please call me back.

  • Reply ↓
    najwa albertyn

    I am extremely frustrated in trying to get hold of anybody on all the telephone numbers supplied for Cape town & Johannesburg, South Africa. I made a total of 18 calls to all the numbers and no one bloody answers. That is pathetic customer service for an airline trying to establish themselves in the African Continent.

    We are leaving tonight at 6pm from Cape town and as husband & wife we have been seated in row 31e and 34c which is unacceptable. I am trying to book the extra leg room seats even if I have to pay for them but it does not allow me the option on the website when I am trying to check in online.

    I need someon to get back to me urgently on 0827734140 as I cannot get anyone to answer the damn telephone.
    Our E Ticket Numbers are : 235-2991781186 & 235-991781135 Najwa Albertyn & Nasser Luckan (HUSBAND & WIFE GOING FOR UMRAH) after our travel to Palestine & Jordan.

  • Reply ↓
    najwa albertyn

    NO one answers the telephones in Cape Town or Johannesburg. not for reservations or customer services. This is unacceptable and I dot know how your airlines are even allowed to function if this is your service level which is ZERO !!!!

  • Reply ↓
    Colin Michael

    I AM TRYING TO CONTACT THE JOHANNESBURG OFFICE, AS I REQUIRE HELP WITH A BOOKING, BUT IT SEEMS THE TELEPHONES ARE NOT WORKING.
    COULD SOMONE PLEASE CONTACT ME ON +27844370213

  • Reply ↓
    Kozul

    Good afternoon,
    I have been trying to pay for my flight by your web site doesn’t allow me to change to our currency SA Rands.

    Also the contact number for your office on your website is incorrect .
    Can you please send me the correct contact number or please assist me id how I can make payment on the following booking reference number S2SPWF with SA Rands of if you can get someone to phone me .

  • Reply ↓
    Charles

    Greetings, I trust that you’re well.
    My Name is Charles from Johannesburg, may I please know if turkish airlines have fiyht from Jhb to Belize?
    If yes, may you please check for me on 28th January 2020 two weeks return. Price for me.
    Thank you, stay blesse.
    Charles

  • Reply ↓
    Zoran

    Unprofessional, no one in office, impossible to get any kind of assistence, they do not want to assist.
    Office on OR Tambo johanesburg

  • Reply ↓
    Mihiata Crause

    I am trying to manage my booking which I did through eDreams. We are flying out of Gaborone BOTSWANA to LONDON on Thursday 12th December on SAA and then Turkish Airline to London returning Wednesday 8th January 2020.
    The confirmation number they gave us is: P5ALBD
    Can you give me the ticket numbers so I can manage my bookings.

    • Reply ↓
      Neil Cohen

      This is the last time I will be using Turkish air the service on flight has deteriorated dramatically the food service started at the front of aircraft by the time it got to rear there was no more food and very little beverages for the last 80 or so passengers when I asked why the answer was that’s it your staff was horrible and need retraining in customer service I find it very hard to believe that the one thing you turks were famous for was your hospitality and service hoping to get some feedback from management Neil Cohen

  • Reply ↓
    Janine de Klerk

    I cannot get hold of Turkish airlines on ANY of the numbers provided. I am trying
    To get my reservation number as it was not sent to me.

  • Reply ↓
    Sally Bryson

    I have tried various numbers to speak to someone at Turkish Airlines and have not been able to get through to anyone.
    I am flying Turkish Airlines and spending 3 days in Istanbul. I want to know if the free city tour still happens.
    Many thanks,
    Sally

  • Reply ↓
    Eugene Ovtcharov

    No numbers to contact Turkish Airlines work.
    My tickets have been changed by the Airline and there is no way to find out what has been changed – just a message that flight details changed.
    I have been trying to contact any possible number for Turkish airlines in SA, but no answer for hundreds of calls I made.
    It is the worst airline I have ever seen.
    I will never fly with them again.

  • Reply ↓
    Rhona Lang

    Hi, I cannot get hold of anyone on any of the listed Turkish airline call centres or offices. I need to change my upcoming flights to open ticket ASAP. Please could someone contact me?
    Thank you

  • Reply ↓
    Bernd Wolters

    I try to use the 4 numbers given, but non of them connects.
    I need to make a reservation urgently. could someone contact me via e-mail
    thanks

  • Reply ↓
    Shirley Pinkerton

    I am unable to contact the Johannesburg Sales Office , I would like to book air tickets using my Traveler’s Cheques issued due to cancellation of previous flights due to COVID

  • Reply ↓
    Alexandra Carabott

    I have been trying since end of November for a refund of my ticket. 8 phone calls and 5 feedback each with a different comment. Still no refund. Terrible service.

  • Reply ↓
    Yadileydi HernandezCollot

    To whom may it concern: last 22 of December we (14) took a Turkish plane to Havana destination from O.R.Tambo . We check in our luggage and by arrival we were surprised that one of our me members did not receive his luggage. We adreesed the issue with the Turkish airline office and submit the claim and all the details we were requested to . There have been not news since then and the online website is not even working . The Cuban embassy representatives are indicating to claim in all the costs due to this negligent performance and please kindly share your attorney numbers ., Attached you will find the prove and identification of the pasenguer , your quick response is highly appreciated, Y. H . Collot , national coordinator Cuban Project , National Department of Education , Pretoria

    ———- Forwarded message ———
    From: Yadileixi Hernandez Collot
    Show quoted text
    Show quoted text

  • Reply ↓
    Mr thomas metz

    TU4ZJT
    Mr Metz return flight from ZRH to JNB has been cancelled at least 3 timesd times, we therefore had to cancel
    his return flight and asked for a refund, which has not been credited yet.
    would you be so kind and advice when we can expect his refund. thank you

  • Reply ↓
    Abey George

    The most inefficient and ignorant staff at Terminal-A , Istanbul. They hate Africans and deal with them as slaves with rude behaviour and unhealthy attitude

  • Reply ↓
    Martin Peskin

    This is a comment for the Manager to tell him or her how outstanding Roxanne was last night. Please pass it onto Roxanne’s manager whoever it is. We were flying business class to Tel Aviv via Istanbul but didn’t have the entry form for Israel. We tried for more than 2.5 hours to fill it in on our cell phones but it wasn’t taking the photo of our vaccination certificates. We were becoming desperate, and no one would help us until Roxanne came along. She was outstanding, and with her help we landed up just making the flight. She is smart, kind, efficient, fast, cool under pressure, and so compassionate. Our huge thanks and appreciation.

  • Reply ↓
    Tommy Booyens

    I been sent from pillar to post at Johannesburg airport for 2 days. Eventually also to the cargo system to no avail. The phone no,s does not work or nobody is interested and no one can tell me how to get my little dash hund on the same flight as me.

  • Reply ↓
    Eurika van Schalkwyk

    We are flying to Dublin, Ireland on the 24th June 2022 with Turkish Airlines. Do we need to have a PCR test to board a Turkish Airways flight? We are fully vaccinated and have vaccination certificates.