IATA Office in Kuwait 14

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IATA Africa & Middle East

IATA’s regional office for the Africa and Middle East (AME) is based in Amman and, along with its country offices, sustain the extraordinary dynamism of region by responding to the needs of member airlines, member airlines, accredited travel and cargo agents as well as industry partners.
IATA maintain close relations with governments, their agencies, the International Civil Aviation Organization Middle East (ICAO-MID), the African Airlines Association (AFRAA), the African Civil Aviation Commission (AFCAC), the African Union, airports, air navigation service providers and regional airline associations.

Address:

Working hours

IATA Customer Service number

For any queries or information for Airlines, Travel Agents, Cargo Agents (BSP, CASS, Accreditation), contact IATA customer care number.

IATA phone number for Travel and cargo agent: +962 (6) 5939922

IATA phone number for airlines: +962 (6) 5939922

Email:

Fax:

IATA website: http://www.iata.org/Pages/default.aspx

IATA Dangerous Goods hotline

For any information concerning the shipment of dangerous goods, please contact

IATA cargo Website: http://www.iata.org/cargo

IATA Dangerous Goods Hotline: 1-514-390-6770

Email: dangood@iata.org.

About IATA

The International Air Transport Association (IATA) is the trade association for the world’s airlines.

IATA has 54 offices in 53 countries. It represents some 280 airlines from 120 countries. Flights by IATA members represents 83% of total traffic (RTK: Revenue Tonne Kilometers).

The IATA regional pages are your access to regional information, such as industry issues, safety and security, agency programs and regional planning, regulatory public policies, and more.

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14 thoughts on “IATA Office in Kuwait”

  • Reply ↓
    Abdullah AlQallaf

    Dear Sir,
    I have a very strong complain about today’s flight (Feb 27, 2019) no KU 522 from Najaf to Kuwait.
    We are group of 8 persons with a business class ticket (2 different reservations):
    1. Mr. Abdullah AlQallaf
    2. Mrs. Huda AlDabi
    3. Miss Zahraa AlQallaf

    4. Mrs. KHadega AlDabi
    5. Mr. Khaled AlAli
    6. Miss Alaa AlAli
    7. Mr. Mohammad AlAli
    8. Mr. Abdulhameed AlAli
    The incident happened at Najaf airport, there was no queue for the business class passengers, when we asked the KU employee where is the business class queue? He replayed that there is no queue and there is no counter for business class here in Najaf Airport and you can wait in the line like other passenger’s! of course this led to not giving us the tags for the bags as a business class luggage’s. Since KU employee didn’t give us the tags, we had to wait for a long time in Kuwait’s airport for our luggage’s.
    The idea for buying business class is to get better service, not get a suffer.
    I think you should protect your reputation, this is a very bad influence on it, I’m one of the people who always trying to avoid KU airways, please try to improve your services.
    Many thanks

  • Reply ↓
    Atikala prasad

    Dear sir

    Please refer below response from make my trip for my non refund of cancellation of air ticket. I booked air ticket with make my trip on 21.3.19 through NBK and cancelled on 23.3.19. So far not received refund.

    Please advise concerned

    Regards

    By Email (Arvind Singh) (02/05/2019 11.18 AM)
    Dear Mr ATHIKALA,
    Greetings from MakeMyTrip!!!!

    With reference to your request, please note that the refund has been processed and amount credited into the same account that was used for payment. Kindly refer to following details:

    Refund already processed.
    Kindly find the below refund details.
    Refund amount INR – 26624
    Refund date -2019-03-23
    RRN- 908212136002
    ARN ‘74332749083908289032344

    You are requested to verify the same with your bank/ Credit Card Company add on your bank cycle (3 working days for private bank and billing cycle for credit card) by calling your banks’ customer care number if the same is not reflecting in your account.

    If the refund is not reflecting, please call your bank’s customer care to claim the refund and share the Refund ARN 74332749083908289032344 with your bank ATM Cell department to trace the transaction.

    For any further assistance please call us on our toll free number:
    1800-11-8747 – From MTNL/BSNL phones
    1800-102-8747 – From other major operator

    We value your business with us and look forward in assisting you with all your travel plans.

    Thanks and Regards,
    MakeMyTrip India Pvt. Ltd.

  • Reply ↓
    Ali

    Hi,I buy a ticket on 5 march 2019 from depkey.com , yesterday i received email from Kuwait Airways that my booking canceled & they refunded my ticket as well. How its possible without passengers confirmation they refund our tickets? Many peoples are effected from this fraud by this travel agency. I have all emails of payment/booking. I already complained on kuwait civil aviation office at airport. Can anyone guide me what is the correct steps to get back my tickets or at least money?

  • Reply ↓
    Umair A Usmani

    COMPLAINT FOR “CITYBOOKER”
    I had booked my Tickets from CITYBOOKER website for JETAIRWAYS, as you are aware the airlines had closed cancelled all TICKETS, but I did not received my REFUND from CITYBOOKERS and its more than 2 MONTHS, Now they are not responding my Email and there website is also not working and their Phone No +965 1800015 is also not responding. Kindly help me how to proceed further in order to get REFUND, is their any License / Procedure to get the IATA approval before operating ONLINE TICKET SELLING FOR ANY AIRLINES or its unregulated. Kindly review and advice me how to proceed. I stay in Kuwait.
    Awaiting for your positive reply.
    CITYBOOKER BOOKING NO.: CB2186162
    JETAIRWAYS TICKET NOs: 5893451160762 , 5893451160763, 5893451160764

    CITYBOOKER BOOKING NO.: CB2186176 They did not issue Ticket against this booking no.

    Please look into the matter.

    Thanks and regards,

    • Reply ↓
      Umair A Usmani

      IATA OFFICE KUWAIT

      Any update / feedback possible on above complaint, where should I approach for ONLINE SCAMS for Ticket Reservation.
      Please guide.
      Regards,

  • Reply ↓
    Mohammad Ali

    Dear Sir/Madam

    I booked three tickets using Depkey from Kuwait to Los Angeles.

    (Ticket Ref. DK271932 – Booking No. GZZ4SW)

    for Mrs. Eman Hamadah and her two kids.

    The booking were confirmed and suddenly without any prior notice, all tickets were cancelled without any refunds.

    How can I refund my money please ?

    I contacted UAE Agency and they inform me to contact you.

    I sent 100 of emails to Depkey without any reply

  • Reply ↓
    Ma. Sussana Sunga

    Good Day!
    i would like to Inquire about what’s the contact number or how to reach IATA office Kuwait? Because I want to complain Al Danah Travel (Viaggiasky. Com). I purchased a round-trip ticket to Philippines for this month via WEGO app and directed me to Al Danah travel. Unfortunately due to unexpected circumstances I need to rebook my ticket but the number they provided was not theirs and claimed it to be as private number. I even tried to send them message through email but not responding. Hoping you could help me with regards to my queries. Thank you and looking forward for your favorable response.

    Best Regards,
    Ma. Sussana Sunga

  • Reply ↓
    Waleed alghanim

    Hello and thank you for you care and service
    I am a client and I made a couple reservations before the corona incident at a couple airline company’s and one of my reservations got canceled by them and the other one was changed to another date and I was wondering if I have the right to get a full refund on my reservations but I don’t know what to do and I need your help to figure this situation out

    Note : I made reservations for 9 flights every flight 5 tickets and 6 of the flights are business class

    Thank you for your care and I hope to get a response as soon as possible

  • Reply ↓
    Mohammed Azeemmuddin

    Dear sir
    I had booked a ticket for my family to travel HYD-KWI return through an agent (Caesar travels) here in Kuwait and travel dates 26/03/2020 and return 24/06/2020.
    Due to ongoing pandemic the flights were cancelled from your end and I was informed that the full refund will be processed.
    However, it has been approx. 6 months now and I haven’t received any refund or information until now.
    I have been in continuous follow up with Caesar travels kuwait ( mangaf branch block 4 with Mr Rashid ) and they informed me that still they haven’t received any directions from the airlines to refund the amount.or any alternative.
    And, I have been terminated from my present Company, so I do not have any intentions of bringing my family here. So I request you to process my refund and advise the same to the travel agent.

    Appreciate your quick action

  • Reply ↓
    Ayaz yousaf

    I have problem with refund my ticket.i purchase my ticker online through “Rehlat”Gulf air line .they got my refund from Gulf air but still they have not return to refund
    .ref#1435761 (rehlat) reservation code XLGZXO
    Kindly help me
    66884106
    ayaz