Austrian Airlines Town Office in Vienna, Austria Phone number, Address, Email, Working hours, Google map location
Austrian Airlines was established in 1957 (as Austrian Airlines), commenced operations in 30 september 1957. It is the flag carrier airline of Austria and a subsidiary of the Lufthansa Group.
Austrian Airlines is headquartered at the grounds of Vienna International Airport in Schwechat.
Austrian Airlines operates 6 domestic and more than 120 international year-round and seasonal destinations in 55 countries as of July 2016.
Austrian Airlines Vienna Town Office Address: Vienna International Airport, Office Park 2, 1300 Schwechat, Austria
Austrian Airlines Town Office telephone contact numbers: Reservierung und Information: +43 5 1766 1000
Internet Helpdesk: +43 5 1766 3000
Email: www.austrian.com/feedback
Working hours: Reservierung und Information
Mon-Sun: 08:00-20:00
Internet Helpdesk: Mon-Sun: 08:00-20:00
Town Office – City Air Terminal: Mon-Sun : 08:30-20:00
Vienna Airport: Mon-Sun: 05:00-23:00
Feedback Management Team Vienna: Mon-Sun: 05:30-23:00
Map: View direction here
Austrian Airlines Official website: https://www.austrian.com/
Austrian Airlines Online Check-in: www.austrian.com/online check-in
Note: Check-in opens 47 hours before your scheduled departure time.
Austrian Airlines Check-in timing
www.austrian.com/check-in timing
Check Austrian Airlines schedule here: www.austrian.com/flight schedule
Check Austrian Airlines flight status here: www.austrian.com/flight status
Austrian Airlines baggage services telephone contact numbers:
Austrian Airlines Baggage Allowance
View Air Austrian Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.
Austrian Airlines Customer care / support
Austrian Airlines Customer Contact Centre: +43 1 70148 1000
Austrian Airlines Contact Centre Business hours: N/A
Austrian Airlines Customer Care Phone number | Email
View Austrian Airlines Customer Care Phone number, Email, through the above link
Austrian Airlines Special assistance
Travel during pregnancy in Air Austrian Airlines
Pregnancy rules in Austrian Airlines:
- Expectant mothers can travel in Austrian Airlines till 37th week of the Single and multiple pregnancy.
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF (MEDIF Form)
*For any special assistance, Contact: https://www.austrian.com/es/en/pregnant-women
How to change mistakes in your name, flight date and refund ticket in Austrian Airlines?
View How to change mistakes in your name, flight date and refund ticket in Austrian Airlines through the above link.
Austrian Airlines Special Meals
- Dietary menus
- Vegetarian menus
- Religious and cultural menus
- Children’s menu
*For any Queries, contact: https://www.austrian.com/es/en/special-menus
How to Web Check-in Austrian Airlines?
Procedure to do web check-in or online check-in Austrian Airlines
- Visit https://www.austrian.com/jp/en/online-check-in
- Log in with your profile and select a booking.
- Enter the “Ticket number”.
- Enter the “First Name and “Last Name”.
- Click the “Confirm”.
Near by Austrian Airways office in Montenegro:
View the nearest Austrian Airways offices in Montenegro and the address, phone number, website and more.
List of Austrian Airways Offices around the world
View the Austrian Airways offices address, phone number, email through the above link.
Types of Planes / Air craft available with Austrian Airlines
Total fleet: 81
- Airbus A319-100
- Airbus A320-200
- Airbus A321-200
- Airbus A321-200
- Boeing 767-300ER
- Boeing 777-200ER
- Bombardier Q400
- Embraer ERJ-195
- Fokker 70
- Fokker 100
Queries handled by Austrian Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem / complaint with reaching the Austrian Airlines Vienna Town Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Austrian Airlines Vienna Town Office in Austria: (click on the stars below)
Hey, i have to know way may flight 4K8IYA from wien to kopenhagen was deleted . This i most know for my travelinsuranse.
On 17 September, flying OS463, on a direct flight from Vienna to Manchester my case went missing. I reported it immediately and my Ref.No. is MANOS10316 Taylor.
On 22 September I got the message that the case has been located pending confirmation.
On 23 September I got the message ‘delivery process initiated’.
Today, 25 September, this message has not changed.
Today , 25 September, I phoned BCS in Manchester and was told that the case was sent on but I still have not got the case. I could not get an answer whether the case has actually arrived and was told to contact Austrian Airlines as five days had elapsed.
What am I to make of all this? Failing any cooperation I shall contact the Daily Telegraph to highlight the shambles.I have sent numerous e-mail messages to your feedback section.
I await your reply.
Tel.No. 44 114 2367096
We travelled with a nurse for my wife from Newark International Airport on United Airlines business class for my wife’s condition of having to lie down on February 1st. I have not been compensated for my broken luggage which should have arrived from Barcelona via Air China on 2nd February and only arrived on Sunday evening 4th February, having gone on to Shanghai — so much for security. Austrian Airlines is the designated agent for Air China. Air China gives me the run around. Austrian Airlines makes it impossible to send them an email with the relevant details of my flight and frequent flyer details. Its communication is by means of a bureaucratic form which when one clicks the submit button, nothing happens.
Flight no- OS 0456 23 rd July 2018 Terminal 2 Heathrow. Booking number- LU 62 FD.
Lost luggage tag numbers -LH 397072 – LH397029.
Niall Murphy, and Angharad Coombs.
Due to this flight arriving at its connection late our flight was missed and we had to stay at a Hotel. Our baggage was mislaid and even though it was later found additional expences were incurred, and we missed some of our holiday because of the missed flight. We would like to claim compensation for the inconvenience caused, and would appreciate it if you could advise us as to what procedure we have to go through.
To: Austrian Airline
Kind attention of the Passenger management
Subject: Firm and unfortunate claim
Dear Madam / Sir,
This is Yaser Rafighdoost Writing. I am an old client of your airline since 15 years ago, resident at Austria, who have travelled with your airline and got my silver card number 992224860837 as of 10 years ago and miles and more account.
I have travelled with your airline various times during each year and am very much sorry and disappointed to say that unfortunately your airline has imposed a very irreparable mental and material damage upon me. As per my attached ticket and tag number, I have only travelled to Iran for 4 days to hold some very important business meetings and had with me some very valuable samples which I was supposed to give out to my clients today, but to my shock, my suitcase has not reached me yet after three days from my arrival to Tehran. I have honestly and truly lost my business reputation for not being able to keep up to my promises to my clients and this is nothing that can be made up to.
As per my new ticket number OS 992002332468590 dated 14.6.2019 I will fly back to Austria again and my business is unfinished. This has indeed given me an irreparable mental and material damage and I am very much disappointed and unhappy about it all.
Thus I believe I have the right to take my claim to different referees unless your company will be ready to compensate my losses.
Please kindly consider the matter at your soonest convenient and let me have your feedback.
Thank you and regards,
Yaser Rafighdoost
I need to speak with an Austrian Airlines Representative in English, please. Seven members of my family are reserved to fly from Tel Aviv to Vienna at 06:15 on July 31, 2020, on Flight Number OS860. Our booking code is JLJB6U. The family name is Goodenough.
There are a few important questions I have about the flight. I have called the numbers of both Austrian Airlines office in Tel Aviv and the Austrian Airlines Vienna Town Office in Austria – but am unable to reach a representative.
Please can you have a representative get back to me. My phone number in Israel is +972.54.925-4384
Thank you
The service is hopeless. Phone keeps on music no answer. Emails no answer. Online refund page cumbersome and does not allow multiple bookings under one request (I have 9 canceled flights due to Corona) No real Address to go to in person. Worst airline service I have seen in my 40+ years of flying.
Was die Bedingungen an geht mit Kunden ist eine Katastrophe
Sie sind nie erreichbar und sie antworten auch nicht telefonisch das ist eine Frechheit was das betrifft
Mir würde die tiket kosten zwei mall von meinen konto gebucht Versuch 4 Tagen hinter euch zu laufen wegen mein Geld kein Rückmeldungen mich würd jetzt interessieren wie bekomme mich mein Geld züreck gebucht
File Refernce: VIEOS23172
We arrived in Vienna on 6 February and our 2 pieces of luggage are still not here. We would like to know the reason for this delay.
I have booking for 2 people:
ALAN KARAEV ( VHG3EI)
and ELMIRA KARAEVA.
I just had done the online check-in, but i want to be sure its done for both passengers, not only ALAN KARAEV.
Please check and let me know if all is correct.
2. There is also a dog flying with us, 2 kg, chihuahua Luna, brown. Her bag 7s 36×22×19sm., #257-1870253516
This is absolutely ABSURD….!!!! This office ‘downtown’ does NOT EXIST (= it has NOT been there for several years !!). As a result of Austrian (extremely irritatingly) cancelling my flight, I tried immediately to visit the ‘downtown’ office listed. When I reached that building I remembered that at least 3-years-ago I had SIMILARLY tried to visit that office without success….thus 100% misleading is the IMPLICATION that there might be a downtown office (as obviously travelling out to Schwechat Airport to discuss a problem is ridiculous….change these details NOW !!!!!
Sehr geehrte Damen und Herren, für meine Buchung 2572158487833 habe ich bisher nur die Rechnung per email erhalten, weiß aber nicht ob ich jetzt noch weitere Unterlagen erhalte oder ob ich einfach mit dem Paß zum checkin gehen soll oder wie. Leider bin ich jetzt seit einer Stunde (!) erfolglos in der Warteschleife, bitte im Sinne einer doch rudimentären Kundenorientierung um rasche Antwort auf diesem Weg.
Beste Grüße,
Schacht