Brussels Airlinesis the flag carrier and largest airline of Belgium based and headquartered at Brussels Airport.Brussels Airlines began operations on 25 March 2007. It operates to over 90 destinations in Europe, North America and Africa . The airline is a member of the Star Alliance as well as the International Air Transport Association and the Association of European Airlines.
Brussels Airlines Entebbe Uganda Address: Airport Road, Entebbe
Phone: +256 312 352 000
Email: infoug@brusselsairlines.com
Working hours: Monday, Wednesday, Friday: 10:00 – 15:00
Tuesday, Thursday, Saturday: 16:00 – 23:59
Brussels Airlines Official website: www.brusselsairlines.com
Brussels Airlines Online Check-in: www.brusselsairlines.com/online-check-in
Note: Online Check in begins 24 hours before departure, and up until 60 minutes before your flight’s scheduled departure time.
Check Brussels Airlines flight schedule here: www.brusselsairlines.com/flight schedule
Check Brussels Airlines flight status here: www.brusselsairlines.com/flight status
Brussels Airlines Baggage Allowance
View Brussels Airlines Hand | Cabin baggage, Checked baggage& Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Customer care / support of Brussels Airlines
Brussels Airlines Customer Contact Centre: 1800 102 5838
Brussels Airlines Contact Centre Business hours: 24 hours
Special assistance
Travel during pregnancy in Brussels Airlines
Pregnancy rules in Brussels Airlines:
- Expectant mothers can travel in Brussels Airlines till Pregnant women in normal health may travel by air up to 36 weeks into their pregnancy or 4 weeks before the expected due date.
- After 37th week of pregnancy are only allowed on flights within Europe, provided they have received a medical clearance from their Medical Assistance Service Team.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Phone: +32 2 723 8014
Hours: meda@brusselsairlines.com
Email: Monday to Friday – (9:00 – 16:00)
Saturday, Sunday and bank holidays – (9:00 – 13:00)
*For any special assistance, Contact: https://www.brusselsairlines.com/hu/en/special-care/families-and-children/pregnancy
How to change mistakes in your name, flight date and refund ticket in Brussels Airlines?
View How to change mistakes in your name, flight date and refund ticket in Brussels Airlines through the above link.
Brussels Airlines Special Meals
- Dietary Meals
- Religious Meals
- Vegetarian and wholefood Meals
*For any Queries, contact: https://www.brusselsairlines.com/be/en/extra-services/meals/special-meals
List of Brussels Airlines Offices
Find Brussels Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.
Types of Planes / Air craft available with Brussels Airlines
Total fleet: 46
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A330-300
Queries handled by Brussels Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Pharma, pets, Visa on Arrival, First Class, Business Class, Miles & More, LOOP
Is there any problem / complaint with reaching the Brussels Airlines, Entebbe Airport Office in Uganda Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Brussels Airlines, Entebbe Airport Office in Uganda: (click on the stars below)
Hello heb een probleem zou vandaag terug reizen naar België vluchtnummer SN465 boeking nummer JG25LC maar ben positief getest op covid probeer al hele tijd bureau van kampala te bereiken om vlucht te herboeken maar geen antwoord hoe kan ik dit nog oplossen aub met vriendelijke groeten Wuyts Ronnie
To whom it may concern,
I am writing to you on behalf of a customer:
Sammy Lucky Mwiraguzu
Reference Number:
9715577989
Who was supposed to be traveling on:
05/Jul 23:30 from Entebbe to Edinburgh Via Brussels (BRU).
Phone number:
+256 7073 20070
Address:
155 Reidvale St.
Glasgow
Scotland
G31 1RL
Airline:
SN 465 (Entebbe to Brussels) 23:30 – 06:45
Connecting Airline:
SN 2063 (Brussels to Edinburgh) 13:50 – 14:30
Airline reference:
TJJXGW
*PLEASE ACT WITH URGENCY*
The passenger arrived at the specified time to board however the booking company and airline failed to liaise the relevant information between them.
Because of this, the proper luggage space was not granted to the passenger even though he had paid for extra luggage and received the confirmation email.
He was refused boarding for no legitimate reason.
Mr. Mwiraguzu has been left stranded overseas after being put through enormous amounts of stress by the airline, booking agency, and airport staff.
He was not refunded nor was he re-routed.
He has not received food or drink since he arrived at the airport for his flight on the 05/Jul/2022.
The airline has told the passenger that it is not their fault, however, for the inconvenience and stress, the booking company OPODO should book him on the next available flight with plenty of luggage because they failed to send the EMD codes on time. Apparently they failed to see a second bag purchased on their system.
It has been an absolutely horrific and traumatic experience as the passenger has been left stranded and neither party is taking responsibility for the mistake, making excuses since the refusal to board.
This is absolutely shocking and utterly unacceptable.
Mr. Mwiraguzu should be granted the above AS SOON AS POSSIBLE:
GET FOOD AND SOMETHING TO DRINK TO HIM.
Re-book his flight to his home city (Glasgow) with the correct luggage space as this is where the issue arose.
Compensate him with a minimum of £520 for the stress and inconvenience caused to him.
The longer this takes the longer Mr. Mwiraguzu is stranded in an extremely dire situation.
*PLEASE ACT WITH URGENCY*
Regards,
MA