Cebu Pacific Kota Kinabalu, Malaysia Sales Office Phone number, Address, Email, Hours, Google map location
Cebu Pacific was established in August 26, 1988 (as Cebu Air), commenced operations in March 8, 1996 which is the Philippine low-cost airline. It has its head quarter in Ninoy Aquino International Airport (Manila Terminal 3), Pasay City, Metro Manila, Philippines.
Cebu Pacific airlines Kota Kinabalu Sales Office Address: Popular Express Travel Sdn. Bhd33, Jalan Tugu, Kampung Air, 88000 Kota Kinabalu, Sabah Malaysia (KKKP1293)
Sales Office telephone contact numbers: (6088) 214-692 /
(6088) 221-313
Fax: (6088) 213-036
Map: View location here
Official website: https://www.cebupacificair.com
Online Check-in: https://www.cebupacificair.com/online check-in
flight status here: www.cebupacificair.com/flightstatus
Baggage services telephone contact numbers:
(6088) 214-692 /
(6088) 221-313
Cebu Pacific Airlines Baggage Allowance
View Cebu Pacific airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates, Flight cancellation, Seat selection, Unaccompanied minor handling charges in the above link.
Cebu Pacific Airlines Customer Care Phone number | Email
Check the above link to know the Cebu Pacific Air customer care phone number, email etc.
Cebu Pacific airlines Customer care:
Group booking:
For Cebu Pacific (5J) & Cebgo group rate queries:
Working hours: Monday to Friday from 0800H-1200H and 1300H-1700H except Holidays.
Phone: +632-2905241 to 42 and +632-8027163.
How to change mistakes in your name, flight date and refund ticket in Cebu Pacific?
Cebu Pacific airlines Customer care:
Group booking:
For Cebu Pacific (5J) & Cebgo group rate queries:
Working hours: Monday to Friday from 0800H-1200H and 1300H-1700H except Holidays.
Phone: +632-2905241 to 42 and +632-8027163.
Cebu Pacific USA Contact number:
Toll-Free Hotline for Air Travelers with Disabilities Phone: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),
Aviation Consumer Protection Division phone: at 202-366-2220 (voice) or 202-366-0511 (TTY),
Address:
Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96-432, Washington, DC 20590
Aviation Consumer Protection Division’s website: http://www.dot.gov/airconsumer
Near-by Airports: Kota Kinabalu International Airport, Brunei International Airport, Mulu Airport
List of Cebu Pacific Offices
Types of Planes / Air craft available with Cebu Pacific airlines
Total fleet: 57
- Airbus A319-100
- Airbus A320-200
- Airbus A321neo
- Airbus A330-300
- ATR 72-500
- ATR 72-600
Queries handled by Cebu Pacific airlines Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Getgo
FAQ
1.what is the procedure eligible for refund?
Eligible for refund if your flight was cancelled by Cebu Pacific or if it’s delayed by at least three hours and you have not yet rebooked nor converted the flight to Travel Fund at the time of cancellation.
For refund via www.cebupacificair.com/manage-booking.
2.How long is the refund processing time?
CEB will process refund requests within 15 calendar days. Actual crediting of refunds to the guest’s account will depend on the issuing bank.
3.How long is the Processing time for cash refund request?
To process your request as soon as we get the complete details. Due to the volume of requests we receive, allow us to process your cash refund within two (2) months.
4.What are the documents to bring when i pick up the cheque?
Two (2) valid IDs showing the name you submitted on the Cash Refund Application form.
- Driver’s License / Passport
- GSIS/SSS Membership card with picture and signature
- Alien Certificate of Registration (ACR) / Immigrant Certificate of Registration
- Professional Regulation Commission (PRC) ID / Tax identification Number (TIN) card with picture and signature /
- Company ID with picture
- NBI Clearance / Police Clearance / Barangay Certification
- Postal ID / Voter’s ID
- Senior Citizen Card
5.How many terminals are there in Kota Kinabalu airport?
Two terminals
6.How to change my flight date Cebu Pacific?
For cancelled flights, you can rebook anytime.
7.How to get my money back if I cancel my flight?
To cancel your flight months, the same refund of taxes and fees from the airline.
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