Cebu Pacific Wisma Cosway, Kuala Lumpur, Malaysia Sales Office Phone number, Address, Email, Working hours, Google map location
Cebu Pacific was established in August 26, 1988 (as Cebu Air), commenced operations in March 8, 1996 which is the Philippine low-cost airline. It has its head quarter in Ninoy Aquino International Airport (Manila Terminal 3), Pasay City, Metro Manila, Philippines.
Cebu Pacific airlines Wisma Cosway, Kuala Lumpur Sales Office Address: Golden Deluxe Travel Service Agency Sdn. Bhd.10-1 Jalan Khoo Teik Ee, Off Jalan Imbi, 55100 Kuala Lumpur (KKKP no 2017 / Business Reg 153905-W)
Sales Office telephone contact numbers: (603) 2144-9888 / 6888
Fax: (603) 2142-8631 /
(603) 2144-4245
Map: View location here
Official website: https://www.cebupacificair.com
Online Check-in: https://www.cebupacificair.com/online check-in
Check flight status here: www.cebupacificair.com/flightstatus
Baggage services telephone contact numbers:
(603) 2142- 1741
Cebu Pacific Airlines Baggage Allowance
View Cebu Pacific airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates, Flight cancellation, Seat selection, Unaccompanied minor handling charges in the above link.
Cebu Pacific Airlines Customer Care Phone number | Email
Check the above link to know the Cebu Pacific Air customer care phone number, email etc.
How to get refund from Cebu Pacific Air for unused / partially used flight tickets?
Online Refund requestĀ
- Visit www.cebupacificair.com.
- Enter your flight details: booking code and last name of any passenger, If you have a GetGo account, you can also simply sign in.
- On the dashboard, find the flight that you want a refund for.
- Click the MANAGE button next to it.
- On the next page, you will find four icons.
- Choose the one label Request Refund / Check Refund Status.
- Choose the passengers for whom you want a refund.
Phone Number: +63288592774
Hours: 24/7
official Website: www.cebupacificair.com
Cebu Pacific Air Payment Option
- Visa
- MasterCard
- JCB
- American Express (AMEX)
- Credit/debit cards only
Cebu Pacific airlines Customer care:
Group booking:
For Cebu Pacific (5J) & Cebgo group rate queries:
Office Hours: Monday to Friday from 0800H-1200H and 1300H-1700H except Holidays.
Phone: +632-2905241 to 42 and +632-8027163.
Cebu Pacific USA Contact number:
Toll-Free Hotline for Air Travelers with Disabilities Phone: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),
Aviation Consumer Protection Division phone: at 202-366-2220 (voice) or 202-366-0511 (TTY),
Address:
Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96-432, Washington, DC 20590
How to change mistakes in your name, flight date and refund ticket in Cebu Pacific?
View How to change mistakes in your name, flight date and refund ticket in Cebu Pacific Air through the above link.
Near-by Airports:Ā Ā Sultan Abdul Aziz Shah Airport,Ā Kuala Lumpur International Airport,Ā Sultan Azlan Shah Airport
Attractions in Wisma Cosway, Kuala Lumpur:Ā Petronas Towers, Genting Highlands, Batu Caves
List of Cebu Pacific Offices
Click the above link to view the List of Cebu Pacific Offices address, phone, email, working hours, website, direction and more.
Types of Planes / Air craft available with Cebu Pacific airlines
Total fleet: 57
- Airbus A319-100
- Airbus A320-200
- Airbus A321neo
- Airbus A330-300
- ATR 72-500
- ATR 72-600
Queries handled by Cebu Pacific airlines Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Getgo
FAQ
1.what is the procedure eligible for refund?
Eligible for refund if your flight was cancelled by Cebu Pacific or if itās delayed by at least three hours and you have not yet rebooked nor converted the flight to Travel Fund at the time of cancellation.
For refund via www.cebupacificair.com/manage-booking.
2.How long is the refund processing time?
CEB will process refund requests within 15 calendar days. Actual crediting of refunds to the guestās account will depend on the issuing bank.
3.How long is the Processing time for cash refund request?
To process your request as soon as we get the complete details. Due to the volume of requests we receive, allow us to process your cash refund within two (2) months.
4.What are the documents to bring when i pick up the cheque?
Two (2) valid IDs showing the name you submitted on the Cash Refund Application form.
- Driverās License / Passport
- GSIS/SSS Membership card with picture and signature
- Alien Certificate of Registration (ACR) / Immigrant Certificate of Registration
- Professional Regulation Commission (PRC) ID / Tax identification Number (TIN) card with picture and signature /
- Company ID with picture
- NBI Clearance / Police Clearance / Barangay Certification
- Postal ID / Voter’s ID
- Senior Citizen Card
5.How many terminals are there in Kota Kinabalu airport?
Two terminals
6.How to change my flight date Cebu Pacific?
For cancelled flights, you can rebook anytime.
7.How to get my money back if I cancel my flight?
To cancel your flight months, the same refund of taxes and fees from the airline.
Is there any problem / complaint with reaching the Cebu Pacific Wisma Cosway, Kuala Lumpur Sales Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Cebu Pacific Wisma Cosway, Kuala Lumpur Sales Office in Malaysia: (click on the stars below)
siva.elangovan@teknion.com
Y changed my flight 8person
Please refund round trip amount
is this flight 5J502 19Mar2022 etd/0100 eta/0510 operating as schedule??
Hi,
Does the Cebu office is still on?
Need to check with the air ticket to Philippine which already bought but need to buy with the insurance?
Thanks
I cannot reach your sales office / Bestour in Kuala Lumpur ??
Please advise correct name and contact details of agent as I need to maje some urgent changes.
Dear Sir
I arrived from manila to KL on Oct 13 12.25am. My checked in baggage is missing. I cant seem to get anyone at the airport neither by phone to lodge a formal complain. The Pos Aviation office at the KLIA 2 airport is not being manned by anyone. And no one answers the listed phone numbers.
There are important documents in the bag and I need them urgently.
Pls contact me 019-2121379.
Megan
Good Day Sir/Ma’am,
I just want to ask if i can add or buy another 64kg check in baggage even i have 32kg?
we are travel agent in sarawak, malaysia.
please update us the process of log in to buy tickets on your airlines.
i try many times to buy but unable to do payment.
BINTULU DELUXE TRAVEL SERVICE SDN BHD
KKKP1168
SABRE USER