China Eastern Airline Representative Office in Frankfurt, Germany 3


About China Eastern Airline:
China Eastern Airlines Logo

Headquartered in Shanghai, China Eastern Air Holding Company (CEAH) is among China’s three major air transportation groups. As the core of CEAH, China Eastern Airlines Co., Ltd. (CEA) became the first Chinese airlines to be listed on the New York, Hong Kong and Shanghai stock exchange in 1997. CEAH operates a fleet of over 510 aircraft, serves 80 million passengers globally every year and ranks in the top ten of many operating indexes including fleet size and passenger volume. As a member of the SkyTeam Alliance, CEA has, through connecting with the Alliance, built an air network starting from the Shanghai hub and reaching 1052 destinations in 177 countries and regions around the world.

China Eastern Airline Frankfurt Representative Office Address:
China Eastern AirlinesAIRLINES FRANKFURT,Rossmarkt 5, D-60311 Frankfurt am� Main, Frankfurt, Germany

China Eastern Airline Reservation office telephone contact numbers:
0049-69-1338930
Email:
Fax: 0049-69-13389333

Working hours
Map

Official website: www.ceair.com

Check your flight status here: en.ceair.com/aoc/

China Eastern Airline baggage services telephone contact numbers:
0049-69-1338930

For baggage inquiries : China Eastern airline baggage inquiries

Customer service line (24-hour hotline): +86(95530)

Sky Team contact details

Member Tel: 40083-95530

Gold Hotline: 40082-95530

Telephone (International): + 86-21-95530

Member E-mail: [email protected]

Gold mailbox: [email protected]

Near-by Airports: Frankfurt-Hahn Airport, Baden Airpark, Cologne Bonn Airport

Attractions in Frankfurt: Romer, Palmengarten, Frankfurt Cathedral

Near by China Eastern Airline office in Germany:

    List of China Eastern Airline Offices

    Queries handled by China Eastern Airline Customer care:
    Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Eastern miles

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    3 thoughts on “China Eastern Airline Representative Office in Frankfurt, Germany

    • Lutgarde Peeters

      Good morning,
      I am writing regarding fol. canceled booking.:
      Hinflug
      Von Frankfurt (FRA) nach Shanghai (PVG), mit China Eastern Airlines JNUZYY
      MU/ETKT 781 2041928852
      Von Shanghai (PVG) nach Auckland (AKL), mit China Eastern Airlines JNUZYY
      MU/ETKT 781 2041928852
      Rückflug
      Von Auckland (AKL) nach Shanghai (PVG), mit China Eastern Airlines JNUZYY
      MU/ETKT 781 2041928852
      Von Shanghai (PVG) nach Frankfurt (FRA), mit China Eastern Airlines JNUZYY
      MU/ETKT 781 2041928852

      It was booked for Mrs. Lutgarde Theresia M.
      and canceled on day of dep. FRA.

      Now my booking Agent asked for a writing confirmation that I am eligible to get a refund on this booking.

      Below a copy of the request:

      Sehr geehrte Kundin, sehr geehrter Kunde,

      wenn Sie Ihr Geld wieder haben möchten, bitten wir Sie Kontakt mit der Fluggesellschaft aufzunehmen um eine Genehmigung für uns zu bitten , die ins international Flug system (Amadeus) reingetan werden sollen , wobei steht dass Sie den Anspruch auf vollständige Rückerstattung haben .

      Sobald die Genehmigung reingetan haben , wenden Sie sich bitte an uns mitteillen , damit wir Ihnen die Erstattung beantragen können.

      Wir entschuldigen uns für entstandene Unannehmlichkeiten und stehen Ihnen natürlich gerne für weitere Fragen zur Verfügung.

      Mit freundlichen Grüßen,
      Ihr eDreams Kundenservice

      PLEASE send me the confirmation asap and enter it in Amadeus as requested.

      Thank you for your hlep!

      Best regards,

      Lut Peeters

    • Lutgarde Peeters

      Good Morning,

      I was checking whether there is already a reply to my request from last week.
      when am I going to get an answer?

      I noticed in my message below in the booking name my family name is missing…..
      Peeters is the family name. My first name is Lutgarde Theresia M

      Thank you for looking in to the matter and helping it get solved finally!

      Best regards,

      Lut Peeters