Headquartered in Shanghai, China Eastern Air Holding Company (CEAH) is among Chinaās three major air transportation groups. As the core of CEAH, China Eastern Airlines Co., Ltd. (CEA) became the first Chinese airlines to be listed on the New York, Hong Kong and Shanghai stock exchange in 1997. CEAH operates a fleet of over 510 aircraft, serves 80 million passengers globally every year and ranks in the top ten of many operating indexes including fleet size and passenger volume. As a member of the SkyTeam Alliance, CEA has, through connecting with the Alliance, built an air network starting from the Shanghai hub and reaching 1052 destinations in 177 countries and regions around the world.
China Eastern Airline Melbourne Representative Office Address:
Level 8, 303 Collins Street, Melbourne, VIC 3000, Melbourne, Australia
China Eastern Airline Reservation office telephone contact numbers:
0061-3-86351000
Email:
Fax: 0061-3-96148882
Working hours
Map
Official website: www.ceair.com
Check your flight status here: en.ceair.com/aoc/
China Eastern Airline baggage services telephone contact numbers:
0061-3-86351000
For baggage inquiries : China Eastern airline baggage inquiries
Customer service line (24-hour hotline)ļ¼ +86ļ¼95530ļ¼
Sky Team contact details
Member Tel: 40083-95530
Gold Hotline: 40082-95530
Telephone (International): + 86-21-95530
Member E-mail: [email protected]
Gold mailbox: [email protected]
Near-by Airports:Ā Ā Melbourne Airport,Ā Avalon Airport,Ā King Island Airport
Attractions in Melbourne: Great Ocean Road, Yarra River, Puffing Billy Railway
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List of China Eastern Airline Offices
Queries handled by China Eastern Airline Customer care:Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Eastern miles
Is there any problem with reaching the China Eastern Airline Melbourne Representative Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the China Eastern Airline Melbourne Representative Office in Australia: (click on the stars below)
I need to check in online, to sign a seat 34d but couldn’t get confirmation. I need to sit my feet unable to sit that long time, need to stand up all the time, pls assign iiold seat for me. I appreciated.
My fight no today is 740 10:30pm
Tired calling twice at Sydney office but no one packed up phone. My e-ticket # is 7811241587236 leaving Shanghai from Brisbane on Feb 27 and I wanted to call in foe food choice of “Hindu vegetarian” . Please call me back on my cell # +1-403-472-2565 or send me confirmation by e-mail at [email protected]. Thanks
Alok Sharma
Hi Alok Sharma,
Please try the hotline ‘95530’ of China Eastern Airline
Thanks,
Support team
I am one of a group of 4 travelling on MU 0738 on 14 September 2018 Melbourne to Beijing via Shanghai. The flight from Shanghai to Beijing is MU 05186.
We return on Flight MU0737 on Saturday 22 September.
Is it possible to get seat allocation yet?
I have been trying to call China Eastern for several days and nobody is picking up! Are you kidding me?
Neither in the Sydney nor Melbourne office. This is the worst service I have ever experienced!
Please call me back as I have a question regarding my flight on
(03)491109732
Dear China Eastern Airline Representative in Melbourne,
I am planning to travel to London by China Eastern Airline which will travel via Shanghai/Beijing. If I want to stop over in Shanghai or Beijing for two days, can I get On Arrival Visa at the Airport on my Australian passport?
I HAVE TICKETS FROM MELBOURNE TO CHENGDU FLIGHTS AND TRYING TO CONTACT CEA RE SEAT ALLOCATION.
i HAVE TRIED SYDNEY NUMBER BUT IT PUTS ME ON HOLD AND NEVER ANSWERS!
HOW CAN i SPEAK TO SOMEONE AT CEA AS i HAVE A FEW QUERIES.
YOUR URGENT RESPONSE WOULD BE APPRECIATED
My father had an heart attack and booked the flight from Shanghai to Melbourne has to be delay. Please provide me with penalty rates if I change two business flight ticket from 16th March to 9th of May. Thank you so much!
Their booking number is RQWREI.
Your early reply is much appreciated!
My wife’s luggage on MU 738 rom Tullamarine on 2nd May was over by 6 kg. I believe sh left the excess containers at the check in. When would it be possible to collect them and from where?
I tried to contact your office in Melbourne and Sydney but no answer. My middle name is wrong on the ticket issued and I want to change it as I am flying to China on Friday 10 May 2019.
Tried ringing the 24 hour line as well.
Sam
my ticket no: is 781-2989100722 booked for MEL-NY via Shanghai. Departure date 23 May night by MU-740. I have attempted web check-in numerous times since last night (21 MAY) and again today, but your website states that the ticket No: is not correct. I verified the ticket No: and flight details immediately after purchase of ticket and it has been verified on your webpage.
Unable to contact the Mel office as your phone seems DEAD.
Could you please help?
Your phone numbers listed on the internet , website etc., do not work. How does a passenger get in contact with you??????
Australian Website: https://oa.ceair.com/au/en/
I’ve been trying to call your Melbourne office but the phone number 8635 1000 does not ring at all no matter how many times I’ve tried! we are flying Business Class to Shanghai on Thursday 15th September Flight MU738 and want to arrange the complimentary chauffeur pick up service. My booking reference through Qantas is TIZSAB – 2 passengers – Leon Mrocki & Kay Rubi.
Dear Leon
We are not the representatives of CEA. but we would suggest you to follow the link below
https://sg.ceair.com/en/limo-application.html
I need to confirm my flight for Monday 19th August from Melbourne to Shanghai and inquire as to luggage restrictions (weight); I called the advertised number and the phone does not ring!!
do u guys have phone in office or not???
what a terrible service ever
shame on you