How to change mistakes in your name, flight date and refund ticket in Air Malta Airline?


How to change flight date / postpone / cancel the booked flight in Air Malta Airline?

Change / reschedule your travel date in Air Malta:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://airmalta.com/en
  2. Go to “Manage My Bookings”
  3. Enter the booking reference and last name
  4. Click “Continue”
  5. Select the date you want to reschedule
  6. Confirm the submission.

Through Air Malta Call Centre

  • You can contact over phone: +356 2166 2211 to request availability of flights.
  • Hours: Monday to Friday between 9am and 18pm (GMT+1) and Saturday and Sunday morning from 9am till 1pm.
  • If you want to upgrade your ticket from Economy to Club, you can contact Air Malta International Call Centre. (Enter booking reference code (PNR) found on the ticket with six letters)
  • If you’re trying to use your KMiles to do upgrade your flight, please contact [email protected].

Through Air Malta Sales office/Travel Agent

  • You can also visit our sales office at the Malta International Airport or your closest Travel Agent.
  •  Hours: Monday to Sunday – 6am to 6:30pm.

How to get refund from Air Malta airlines for unused / partially used flight tickets?

  • No refund or free rebooking for Saver ticket.
  • For all refund requests, the bank account holder has to be one of the passengers.
  • If you have the right coverage and missed your flight for legitimate reasons (medical issues), your travel insurance provider might cover the cost of a missed flight.
  • If you have a Flexi ticket, there is more flexibility to cancel or change your booking and get a tax refund.

Note: All ancillary products purchased including but not limited to excess baggage, sports equipment, seats, priority boarding, fast track and bundles are not refundable.

Air Malta airlines Cancellation / Refund Fee for Business, Smart Business, Business Freedom

Fares for Business Class, Economy Class, Sale, Go Light, Go Safe, Go Smart, Go Flex, any Changes on flights, Cancellations/Refund, Discounts for children/infants, Meals/Drinks, Relax in Lounge on Air Malta Airline, please click here.

COVID-19 Voucher on Air Malta

  • You can exchange your Covid-19 voucher into a flight ticket, by contacting Air Malta International Call Centre: +21662211. (This is applicable only BEFORE the voucher expiration date. Expired voucher will not be exchanged)
  • You can request a full refund of Covid-19 voucher (Options 3 or 5) for the remaining unused value. We can accept refunds of these vouchers one month prior to their expiry date.
  • Funds will be credited to the original form of payment.
  • To apply for a refund of your voucher, please  email to: [email protected] with the below details.

– Name and Surname (as on voucher)Contact number (include prefix for non-Maltese numbers)
– Email address
– Voucher number
– Booking Reference as on voucher

NOTE:

* Option 1 and Option 2 vouchers are non-refundable.
* Dont send any Credit Card or CVV information by email as this goes against PCI-DSS compliance. Air Malta assumes no liability for receiving emails that do not conform to this requirement.
* Expired vouchers are not refunded.

Air Malta Airlines Offices Worldwide

Find Air Malta Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Air Malta Baggage Allowance

View Air Malta Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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