How to change flight date / postpone / cancel the booked flight in Kenya Airways?
Change / reschedule your travel date in Kenya Airways:
Here are the procedure to do online for Online Check-in, Change or cancel your trip. You can also contact the travel agent to change your flight date.
- Visit https://www.kenya-airways.com/glo/en/#manageBooking
- Enter the Last Name and Booking Reference Number or E-Ticket Number.
- Click Continue.
How to get refund from Kenya Airways for unused / partially used flight tickets?
Online Refund request
Refund requests must be submitted individually for each ticket in a record locator. While requesting a refund, you must also cancel the reservation for the applicable passenger(s).
- Visit https://www.kenya-airways.com/refund-request/
- Enter Contact Details. (First Name and Last Name, Email Address)
- Enter the E-Ticket Number .
- Select the Booking Date and Refund Type.
- Select Form of Payment Used and Reason for refund.
- Click Submit Request.
Kenya Airways Payment Option
- Credit and Debit cards
- EWallet
- Mobile Payment
- Bank Transfer
Kenya Airways Offices Worldwide
Find Kenya Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Kenya Airways Baggage Allowance
View Kenya Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
Kenya Airways Customer Care Support
Check the above link to know the Kenya Airways customer care phone number, email etc.