How to change mistakes in your name, flight date and refund ticket in West Air?


How to change flight date / postpone / cancel the booked flight in West Air?

Change / reschedule your travel date in West Air:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://www.westair.cn/
  2. Go to “travel assistance”
  3. Click “Passenger name change regulations”
  4. Enter ‘Passenger/Ticket Information’
  5. Click “Inquire”.
  6. Select the date you want to reschedule
  7. Confirm the submission.

How to get refund from West Air for unused / partially used flight tickets?

By online

  1. Visit https://www.westair.cn/
  2. Go to ‘travel assistance’ section.
  3. Click ‘Refund process’.
  4. Enter ‘user name’.
  5. Enter ‘password’.
  6. Click ‘Log in’.
  7. For flight ticket refund, please enter the ticket number.

Through West Air Call Centre

  • You can contact West Air customer service center (95373).

Through travel agent

  • If you have booked a West Air flight ticket through any travel agent, please contact them for a refund.

West Air Office

Find West Air Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

West Air Baggage Allowance

View West Air Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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