IATA Office in Abu Dhabi, United Arab Emirates 21

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IATA Africa & Middle East

IATA’s regional office for the Africa and Middle East (AME) is based in Amman and, along with its country offices, sustain the extraordinary dynamism of region by responding to the needs of member airlines, member airlines, accredited travel and cargo agents as well as industry partners.
IATA maintain close relations with governments, their agencies, the International Civil Aviation Organization Middle East (ICAO-MID), the African Airlines Association (AFRAA), the African Civil Aviation Commission (AFCAC), the African Union, airports, air navigation service providers and regional airline associations.

Address:

IATA Gulf, International Tower, Suite 1906, 19th Floor, Capital Centre, 30th Al Khaleej Al Arabi Street, P.O. Box 95004 , Abu Dhabi.

IATA Customer Service number

For any queries or information for Airlines, Travel Agents, Cargo Agents (BSP, CASS, Accreditation), contact IATA customer care number.

IATA phone number for Travel and cargo agent: +962 (6) 5939922

IATA phone number for airlines: +962 (6) 5939922

Fax: +962 6 593 9912 / 21 / 33
Email: [email protected]

IATA website: http://www.iata.org/Pages/default.aspx

IATA Dangerous Goods hotline

For any information concerning the shipment of dangerous goods, please contact

IATA cargo Website: http://www.iata.org/cargo

IATA Dangerous Goods Hotline: 1-514-390-6770

Email: [email protected].

IATA training centers in United Arab Emirates (UAE)

If you would like to attend the IATA courses, you can contact the IATA training centers in UAE

About IATA

The International Air Transport Association (IATA) is the trade association for the world’s airlines.

IATA has 54 offices in 53 countries. It represents some 280 airlines from 120 countries. Flights by IATA members represents 83% of total traffic (RTK: Revenue Tonne Kilometers).

The IATA regional pages are your access to regional information, such as industry issues, safety and security, agency programs and regional planning, regulatory public policies, and more.

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21 thoughts on “IATA Office in Abu Dhabi, United Arab Emirates”

  • Reply ↓
    Thanuja ummer Kallor arakkal

    Dear Sir,

    I, have booked ticket to travel Cochin-Abu Dhabi-Kochin-Ref: AOHKDY.
    Ix417 18th May 2018- Cochin to Abu Dhabi,
    Ix452 1st June 2018

    I, travelled Kochin – Abu Dhabi on 18th May 2018.
    Due to Urgency I rescheduled Abu Dhabi- Kochin on 27th May 2018 IX452 reaching at 28th 2.25AM.
    On 27yh May 2018n I, made early checking from Abu Dhabi Exhibition center by paying extra fees and reached airport very early. I reached Gate no. 7 as per the boarding pass, but the informed to go gate No.10,then went to gate No.10 from there they directed to go gate No. 7,reached again gate No.7 again they sent me to gate No. 10. I waited long time to open gate from gate they took us in a bus . nearly one Hour they kept us in the bus finally we reached in the flight. They kept us waiting more than one Hour in the flight. Instead of departure 8.50 PM the flight started flying after 12AM and reached Kochin, after 5.30 AM. Due to fasting I booked food but not served from the flight. Due to the delay I have suffered and suffering lot of damages and problems.

    I request you to make an investigation regarding the above facts and give me the reason .Am planning to go consumer court for my loss and damages due to the delay.

    Thanking you,
    Yours sincerely
    Thanuja Ummer Kallor arakkal- 0506155467

  • Reply ↓
    Quene Omene Jith

    Subject: FW: Ticket No. 6072134857424 and No.6072134857425 (Ref-ZCWASP) My Etihad Silver No.100-100-436225-

    Ticket No. 6072134857424 and No.6072134857425 (Ref-ZCWASP) My Etihad Silver No.100-100-436225-

    Respected Sir,

    I booked ticket AUH- KOK- AUH- 6th April 2018 and 13th April 2018. When Am coming back to Abu Dhabi. Due to traffic block I called Etihad office and checked boarding time and told to present minimum one hour before departure. Departure time was 13th April 21.25.So should present not after 20.25. on the way I took Boarding Pass online, reached 20.15 and approached Etihad Kochin counter and counter staff told counter closed due to over booking. Me and my child must reach 14th April 2018 and checked with them to get seats in the next immediate flight 14th April 4.24 AM, but it was fully booked.

    Because Etihad flight was not available I compelled to use other carrier-Air India Express and took ticket travelled 14th April 2018 and reached Abu Dhabi.
    I paid Indian Rupees 55,917.22 for the ticket.

    I request to find the attached evidence documents- Please investigate the matter- find the truth and Please refund the Etihad ticket fare and also credit the miles to my account as earliest.

    This difficulty and problems happened due to the irresponsibility of the counter staff. They closed the counter before the actual closing time due to over booking. Actually I took online boarding pass, and checked with Etihad office and reached before the closing time with online boarding pass.

    Etihad service is very good that is why we people using Etihad Airways due to the Irresponsible counter staff it will create difficulty to passenger and loose Etihad rating.
    I request your attention for the above matter and do needful, take action against the staff also.

    Thanking you,
    Sincerly
    Queni Omeni Jith
    00971506155467,009716213431

  • Reply ↓
    Musaab Mahmoud

    Dears
    we have gov letters from Dubai Courts
    please provide us phone number to reach the office easily

    Thanks

    Musaab Mahmoud
    Zajel Courier services
    0567331172

  • Reply ↓
    Sally Younes

    I had a flight from sharjah airport on air al Arabia on /5th April and they let me check in until we reach the plane then they took me and my sister out saying we need visa. . I told them our passport doesn’t need visa and they kept us in the airport Long time . Then when we left after they didn’t refund the ticket and they gave it to standby people , after day we went to another airport and travel to Egypt and we don’t need visa . They damage my vacation and let me paid double in another airline plus they didn’t contact me after I made a lot of complains , we lost days from our vacation , and money and the un refundable hotel

  • Reply ↓
    Dione Fatima castellino

    Dear team,
    I would like to request your help in seeking my refund for tickets booked in jet airways. Kindly confirm as the amount was for 7 passengers and has already passed 3 months now. Reference numbers are as follows:
    RY32EB x 3 seats – CRAIG, JADEN AND DIONE CASTELLINO
    SH9SUE – CLYDE B CASTELLINO
    SH9TZP- RENITA COEHLO
    S7R28K- ISABEL P FERNANDES
    SW3KG2- S JOSHUA FERNANDES
    Request your attention and response,
    Dione castellino

  • Reply ↓
    KASHIF RAJPUT

    I have started new Travel agency in dubai UAE.
    Now i need outsource for ticketing from IATA, kindly guide me the right way ..

    Thanks
    KASHIF RAJPUT
    +971 50 336 8071

  • Reply ↓
    safwan

    Would you please let us know the prices of flights from UAE to Syria during the summer and you have all the respect
    Please send to the e-mail mentioned below

  • Reply ↓
    ariane caballes

    I book in budgetair.com flight dxb – crk its cathay airlines. Because of virus cathay airlines cancel my flight and as per them I need to contact budget air for refund .I’m trying to call (international) only operator and I email also no one reply on my email.I want to know if I can refund or I can change my airlines.My flight is on April 10 2020.Until now I no one email me.Please help me in this issue. Thank you.

  • Reply ↓
    Mohamed Ahmed Fahmy Abdelaziz

    Dear team

    As BudgetAir is affiliated with you I have a complaint

    I booked a return flight ticket from BudgetAir.com on Emirates Airlines but my flight return canceled since 07/04/2020 and till now I didn’t receive a refund or a replacement ticket. I have sent many emails for BudgetAir but no reply and I sent an email for Emirates Airlines and they said ” you had to contact BudgetAir and till now nothing happened please check and do the needful.
    Note: Required documents attached

    Regards,

  • Reply ↓
    MOHAMMED AFZAL

    HI,
    Required simple easy process information how to become a Member of IATA Authorized issuing tickets Agent in Dubai .
    we Travel and Tourism inbound outbound approved License issued by Dubai Civil Aviation authority and Govt Of DUBAI

  • Reply ↓
    Ahmad

    AirArabia decreasing flying allownce now.
    Although we are the cabin crew involved into the cabin with the passengers and getting exposure to everyone in the cabin and facing pax and nobody knowa if they are fine or having diseases.
    In such circumstances at least to leave our salary same not reducing it.
    Cabin crew humans as well.
    Want to feel satisfied sometimes companies are giving extra money for facing risks.
    Now for facing risks in the cabin to reduce our salary?
    Thnx alot and hope that the org. Will stand in our side

  • Reply ↓
    ABDUL VAHID

    Dear IATA Team
    My Name is Abdul Vahid Ahamed Kunju , Living in Dubai ,UAE and have purchased One air ticket from REHLAT on 08th Nov 2019 to travel with Oman Air for 26th June 2020 . But due to this pandemic situation the FLIGHT has been cancelled and our ticket has been cancelled accordingly . Now finished more than 14 months after the cancellation but yet to receive refund from the travel agent. I have contacted several times to travel agent and Oman air but there was no benefit for this. Reference REHLAT BOOKING ID 1534263 and AIRLINE PNR XNEAUT and TICKET NO 910437572860 , 9109437572861 , PASSENGER NAMES – Rajesh Kunju Krishna Pillai and Bhaskaran Salin. The ticket has been purchased by Abdul Vahid’s credit card. The travel agent email is [email protected]
    Kindly find solution in this matter. Thanks and Regards Abdul Vahid 00971502784735

  • Reply ↓
    Sharon Thomas

    Recently i got a job offer from IATA , Abu Dhabi through an agency in kerala.I just want to confirm whether it’s genuine or not.

  • Reply ↓
    anuja

    I booked a ticket from abu dhabi to New delhi on 26th june 2019 through “TRIPAIR” but that flight was cancelled. Tripair reference number 29351241. Till now tripair is not refunding our tickets amount.Its been almost 3 years every timeTripair is making excuses. I am writing mail to tripair but they are not replying. Can you please guide me where I have to approach so I can get my refund.