IATA Africa & Middle East
IATA’s regional office for the Africa and Middle East (AME) is based in Amman and, along with its country offices, sustain the extraordinary dynamism of region by responding to the needs of member airlines, member airlines, accredited travel and cargo agents as well as industry partners.
IATA maintain close relations with governments, their agencies, the International Civil Aviation Organization Middle East (ICAO-MID), the African Airlines Association (AFRAA), the African Civil Aviation Commission (AFCAC), the African Union, airports, air navigation service providers and regional airline associations.
Address:
IATA Egypt, Building 7, Block 1153, 3rd Floor, Apt #8 Sheraton, El Nozha, 11361 Heliopolis, Cairo – 11361
Working hours
IATA Customer Service number
For any queries or information for Airlines, Travel Agents, Cargo Agents (BSP, CASS, Accreditation), contact IATA customer care number.
IATA phone number for Travel and cargo agent: +962 (6) 5939922
IATA phone number for airlines: +962 (6) 5939922
Email:
Fax:
IATA website: http://www.iata.org/Pages/default.aspx
IATA Dangerous Goods hotline
For any information concerning the shipment of dangerous goods, please contact
IATA cargo Website: http://www.iata.org/cargo
IATA Dangerous Goods Hotline: 1-514-390-6770
Email: dangood@iata.org.
About IATA
The International Air Transport Association (IATA) is the trade association for the world’s airlines.
IATA has 54 offices in 53 countries. It represents some 280 airlines from 120 countries. Flights by IATA members represents 83% of total traffic (RTK: Revenue Tonne Kilometers).
The IATA regional pages are your access to regional information, such as industry issues, safety and security, agency programs and regional planning, regulatory public policies, and more.
Is there any problem / complaint with reaching the IATA Office Cairo, Egypt Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the IATA Office in Cairo, Egypt: (click on the stars below)
I am asking you for help because I can not enforce the recompense for the damaged baggage from AIR CAIRO for 2 months, there is no reaction from the Air Cairo Directorate.
At the same time, I would like to say that I am in love with Egypt and I have been practically touring almost all the tourist cities for 20 years and leave each time in Egypt for about 1000 USD for two weeks, I am 3 times a year. The bungalow was broken by the airline and they pay me 30 Euros and the appraiser’s appraisal price is 250 Euros.
I am asking Mr. Minister for help for a tourist who loves to return to Egypt.
Best regards,
Jacek Kudlinski
Discharge Form
I the undersigned Jacek KudliÅski hereby declare that I accept payment of the sum of EURO (250) from AIR CAIRO and I hereby release and discharge AIR CAIRO from any and all claims and demands which I now have or may have or may hereafter have regarding the damage/ pilferage of baggage and/or personal effects arising out of travel via the service of AIR CAIRO which occurred on the damage / loss of bag(s) in connection with my journey.
Flight no.:SM601
Route: HURGHADA /WARSAW
Dated: 26/11/2017.
Bag Tag Number(s):SM601 26 NOV
Signature of passenger: Jacek KudliÅski
Date: 26/01/2018.
Passport No: EA8536459
Date of passport issued: 11/02/2010.
—————————————————————————————————-
ā¢ Beneficiary Name: Jacek KudliÅski
ā¢ Bank Name: Bank Zachodni WBK
ā¢ Bank Address: Bank Zachodni WBK S.A. ul. Rynek 9/11
50-950 WrocÅaw
ā¢ SWIFT CODE: WBKPPLPPXXX
ā¢ IBAN: 52 1090 2590 0000 0001 3505 3713
British Airways flight No 154 scheduled to depart Cairo airport at 8 am today August 1,2018 to London was cancelled due to unknown reasons, up till this moment at 14.00 pm the passengers are stuck at the airport and no one gave them proper advice and were not provided any accommodations. My whole family is stuck at Cairo airport, they were scheduled to leave London to the United States today, they missed all the flights and no one is taking care of them. Please help all the passenger , we will take all the possible legal measures . WE count on you to interfere immediately. Thank you
British Airways flight No 154 scheduled to depart Cairo airport at 8 am today August 2,2018 to London was cancelled due to unknown reasons, up till this moment at 14.00 pm the passengers are stuck at the airport and no one gave them proper advice and were not provided any accommodations. My whole family is stuck at Cairo airport, they were scheduled to leave London to the United States today, they missed all the flights and no one is taking care of them. Please help all the passenger , we will take all the possible legal measures . WE count on you to interfere immediately. Thank you
Dear Sir/Madame,
My flight SV312A from Cairo to Riyadh , was scheduled to fly 19:50 on August 15th 2018. They send us a message saying it was delayed to 2:30 on th 16th. Then when we arrived at the airport, they told us itās delayed to 4:30 without any reason. Then they said it will be delayed to 7:30, then they said 8:45 and we are still waiting. We have children and old people with medication among us. Please help us if you can to get the appropriate compensation.
Dear Sir/Madame,
My flight SV312A Departure from Cairo Arrival of Riyadh , was scheduled to fly 19:50 on August 15th 2018. They send us a message saying it was delayed to 2:30 on th 16th. Then when we arrived at the airport, they told us itās delayed to 4:30 without any reason. Then they said it will be delayed to 7:30, then they said 8:45 and we are still waiting. We have children and old people with medication among us. Please help us if you can to get the appropriate compensation.
Until now, the complaint has not been answered
Until now, the complaint has not been answered
Hello dear
Please help me
I have booked a ticket in November 19 from your travel agency in china using WeChat app and tried to contact with this travel agency but they didn’t reply by mail so I contacted with Turkish airlines to solve this problem or to refund my ticket but the company put my ticket as open ticket and no I’m calling the company again to reschedule my ticket to come back to China but the company told me to contact with the travel agency which I booked my ticket but they didn’t reply
I need help,Egyptair didnt deliver my bags because the flight was full and i made a complaint and they are ignoring my calls and emails, i need help as i have important medications in my luggages, egypt air flight Ms936 flight from doha airport to cairo airport 1st of march.
They didnt deliver any of my luggages and iam now waiting for 4 days with nothing .
I would like the phone number of IATA Cairo office as I am leaving Egypt and I have more than $US10,000 to declare. I will be traveling with $US30,000 and I understand it is not illegal as long as I declare it upon leaving. Firstly I would like to know where to declare it and what paperwork you seek. This money is inheritance after the death of my father and I am carrying with me, my share, my motherās share and my sisterās share.
Dear sir..
Acacia Travel is a travel agency that had IATA Membership and we would like to get back our membership …please advise !!
Our licence number 1324 ..
Thanks and best regards.
Iam an Egyptian citizen and i want to travel to Botswana,,
i want to know if i should have a visa and if i should i want to know how i can get it, please
Hi mohamed,
Yes. Egyptian citizen need a visa to travel to Botswana. Please download the form given below
http://www.gov.bw/globalassets/mlha/form-1—application-for-a-visa.docx
Check here for how to get Botswana visa: http://www.gov.bw/en/Ministries–Authorities/Ministries/Ministry-of-Labour–Home-Affairs-MLHA/Tools–Services/Services–Forms/Requirements-for-VISA-application/
Thanks,
Support team.
Hello
i booked a flight from cyprus to egypt during the first wave of covid 19 pandemic and the flight was canceled by the airlines and they gave me this voucher so i can rebook but they didn’t answer till today and i can’t get in touch with them and am filing this complain so someone from your organization can help me get my refund back.
thank you please get in touch with me ASAP.
I would like know how to subscribe to “Travel Information Manual”, kindly provide me with the price per copy and year, and also the contact of focal point in Egypt. Thank you