Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Baggage lost and found:
If you click the above link, a form will be opened. Fill and send that form.
Email: centralbaggagetracing@dlh.de Address: Deutsche Lufthansa Aktiengesellschaft Gepäckermittlung D-60546 Frankfurt/Main, Germany Fax: 0049 (0)69 690 55171Lufthansa Airlines Customer Care Support
Check the above link to know the Lufthansa Airlines customer care phone number, email etc
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Lufthansa Airlines?
Procedure to do web check-in or online check-in Lufthansa Airlines
- Visit https://www.lufthansa.com/us/en/online-check-in
- Enter PNR number or booking reference number
- Enter the passenger’s last name.
- Confirm ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: Contact Details+1 866 953 22 94 Opening hours: Monday-Friday 10.00 – 18.00Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02 / 737 737 (local rates Germany) Email: lhcargo-northamerica@dlh.deLufthansa Cargo Service Center:
Tel: +49 69/696 95790Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Lufthansa Airlines Special assistance
Travel during pregnancy in Lufthansa Airlines
Pregnancy rules in Lufthansa Airlines:
- Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
- For any special assistance queries, contact: https://www.lufthansa.com/us/en/mobility-partner-program-healthcare
Procedure to get medical clearance in Lufthansa Airlines
- Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
- Send the completed application form to specialservice@dlh.de
For more details, contact Lufthansa Airlines Health Services
Phone: N/A Email: specialservice@dlh.de Fax: +49 69 696 83 677Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Reservation Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Reservation Office in USA: (click on the stars below)
i have reservation from Frankfurt to Cairo 27 july . what is the status of it and how contact with Lufthansa representative in California
Could I make airline reservations, in person, at the Lufthansa ticket office at Boston airport?
I have not succeeded in four days of try to telephone LUFTHANSA, with no success.
Issue: Name: VINCENT PELLETIER; BOOKING NUMBER: WBOIQ6. FLUGHT # 423: BOSTON TO FRANKFURT, THEN TO PARIS. MILES AND MORE # 992000124762774 I WISH TO REBOOK OR GET A VOUCHER FOR FUTURE BOOKING. TELL ME HOW TO DO THIS
I had booked a flight last Oct 31, 2022 fir travel from Boston to Florence Italy for March 29 through May 17,2023 connecting through Munich. At the beginning of Feb 2023 Lufthansa contacted me by email saying they had to cancel one of my connecting flights and delaying the other connecting flight by 4 hours. I called Lufthansa customer service and they changed my itinerary through Frankfort instead of Munich. They sent me a new email confirming the change in Itinerary and i thought I was all set. Then I looked up my itinerary to rebook the seats I wanted and the itinerary has a note attached saying it is on hold until I pay for the new itinerary before Oct of 2022. Thus is now February 2023. I did receive credit on my bank statement fir what I paid for the original itinerary three days later. I then called reservations and said I would like to pay fir the new itinerary so I could be ticketed and get my seats. The agent told me the price and took my credit card info. 2 days later I am still waiting for Lufthansa to charge my card for the new itinerary and remove the hold on my reservations. No one from Lufthansa has sent me an email regarding my ne payment or the status of my new itinerary. This us very disappointing as we have flown Lufthansa to Italy exclusively once or twice a year for the last 15 years. I am going to try and call yet again this Monday and try and get my reservation fixed. This will br my fifth call to Lufthansa regarding this matter. Thus whole thing was caused by Lufthansa’s inability to honor my original itinerary which was bought and paid for 5 months before scheduled trip.
Where us my refund – code wu4zht?
Lusfansa has changed our flights. Husband and I are trying to travel with my 98 year old father. Separate bookings were made. Now we are all on different flights. Set to leave 20 July, 2021. Desperation is setting in!!
I have tried to make our seat reservations for Confirmation #3EQC67 via your on-line website with no help. Then I called 1-800-645-3880 and finally hung up after being on the phone for 65 minutes. All other airlines on this booking have confirmed our seats. This is the second time I have flown with Lufthansa, and the same problem both times. I need someone to assist me, as I don’t want to wait until I check in to see where the computer has put me.
I would like to know if Lufthansa is cleared to carry Indian passport holders (US Green Card Holders) on flight from EWR to BLR Via Frankfurt under the bubble flights approved by the Ministry of Civil Aviation, Government of India. I need this information fairly urgently I have to book my flights for departure on 10th Jan. 2022. Thanks.
There is no phone for consumer care phone number. There no address of the Lufthansa office in Boston MA.
I want to complain about the behavior of the Lufthansa staff in Boston and there is no way to do that. There is information of the head of operation of Lufthansa in Terminal E in Boston MA, no phone number and no address.
Please provide me with that information.
I was not aloud to fly because I tested Covid positive, my wife was not aloud because she was my wife. I want to be refunded for the flight.
If this is not the proper way to ask for refund, please let me know how to do it in the right way.
thank you
ilir