Neos is an Italian airline, headquartered in Somma Lombardo, Lombardy. Neos was established on 22 June 2001, as a joint venture between two tourism companies, the Italian Alpitour S.p.A. and the German TUI Group. Revenue flights were launched on 8 March 2002. In January 2004, Alpitour bought all of TUI Group’s shares, making Neos a fully owned subsidiary of Alpitour no longer affiliated with TUI.
Neos Airline in Somma Lombardo, Italy Contact Address, Phone, Working hours and Website
Address: Somma Lombardo, Lombardy, Italy
Phone: NA
Email: customercare@neosair.it
Working hours: Monday to Friday from 09.00 to 18.00
Neos Airline Official website: https://www.neosair.it/
Types of Planes / Air craft available with Neos Airline
Total fleet: 13
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 787-9
- Boeing 767-300ER
Neos Airline Baggage Allowance
View Neos AirlineĀ Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Special Assistance in Neos Airline
Traveling while Pregnant in Neos Airline
- Neos Airline accept passengers with single pregnancy up to 34 weeks and, for multiple pregnancies up to 28 weeks.
- From the 28th week to the 34th week a medical certificate is required
For more details: https://www.neosair.it/en/before_the_flight/special_assistance/pregnancy
How to use IATA travel pass in Neos airline?
From 1st May 2021, IATA travel pass has been initiated on the Neos flight NO6080 Milan Malpensa – Tenerife
To participate in the IATA travel pass on Neos flight,
- Download IATA Travel Pass in your device (apple (IOS) users)
- SignĀ up and create an account and enter NEOS code: 564685
- Book an appointment for the COVID-19 test.
- Once the test result has arrived, your test result will be verified by IATA.
- Once verified, passenger will receive an IATA travel pass message as “OK to Travel”
- Show the message at the check-in counter on the arrival to the airport.
For more details, visit IATA Travel Pass
Queries handled by Neos Airline Customer care:
Schedule, eBooking, Rescheduling, Track and Trace, Charter Service Queries, Trucking service Queries, e-claims Flight Information, Missing Luggage, Delayed Flights. Pharma, pets, valuable, perishable goods and extra care shipment queries.
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