Turkish Airlines City Office in AMMAN, JORDAN Phone number, Address, Email, Working hours, Google map location
About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airline AMMAN City Office Address: Abdali, Suliman Alnabulsi Street, 36 Amman / Jordan
Turkish Airline Reservation office telephone contact numbers: 962 6 554 8100
Free Call Center: 0 800 223 47
Email: ammagthelpdesk@thy.com
Fax: 00962 6 553 69 58
Working hours: Sunday, Monday, Tuesday, Wednesday, Thursday: 08:30-17:00
Friday, Saturday: Closed
Map: View location here
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Turkish Airline baggage services telephone contact numbers:
962 6 554 8100
962 6 554 8101
962 6 553 6925
Free Call Center: 0 800 223 47
For baggage inquiries : Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments :
+90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
Turkish Airlines General Management
Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
Travel during pregnancy in Turkish Airlines
Pregnancy rules in Turkish Airline:
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
Is there any problem with reaching the Turkish Airline AMMAN City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airline AMMAN City Office in JORDAN: (click on the stars below)
It would be helpful if people were available to actually answer calls. I tried to call the Amman office over half a dozen times and still have not gotten any answer!
I can not believe what is going ,I been trying to call all phone numbers they provide us for customer service over two hours and still no answer from 10 am…
The best airline doing that to me so sad
I have been flying with them more than 15 years twice a year love them but now …..
Please I need to talk to someone before. ..
This is the worst team and flight ever, I booked my flight from Amman to Istanbul 11:00am local time and another from Istanbul to Amesterdam at 03:15pm local time.
The plane departed from Amman at 12:00pm (with no reason), and delayed again arriving Istanbul because of weather.
The lady on the plane said there are multiple flights to Amesterdam the team will reserve one for me.
When I arrived the airport, I found the gate closed for the initial flight already, tried to get another one with no luck as the team confirmed no available flights.
I called my company (whom I got the flight booked by) and they confirmed there is an available flight, started a conversation with aguy from Turkish airline who is talking only and not listening or respecting people he kept lying and saying no available flight to Amesterdam today.
After 2 hours hearing guys lies, they said there are no available seats, I got a screenshot from CWT for the available seats and showed it to them, they changed my flight details direct.
Went to get my new flight ticket from the other counter where a lady said no time for check process for you so we went back to the 1st counter with same people who continue lying although we showed the available flight timing and number and although they changed ours.
After all this lying trip, we start running here and there to get our bags back and now sitting in the lost and found office with no one help or give clear direction.
It was my 1st flight through Turkey, that will never be repeated for sure.
Share my name, that’s a real story
Dear Turkish Airlines Amman team,
As you can see from the email I forwarded you I got a compensation payment of 400€ as EMD and I would like to get this money in as mentioned in the mail as refund in cash or on my bank account. Can you please tell me what I have to do for this? Do I have to come to your office or can you transfer it to my bank account? Thank you and kind regards Amjad Al-Mestarihy
_____________________________________
Dear Amjad ALMESTARIHY,
We have received your message dated 30th of November 2018.
Firstly, we ask for you to accept our regret at the unpleasant situation you have experienced, and we apologize for not getting you to the final destination on your ticket on time.
As is the case in every other industry, unexpected issues may occur in the aviation industry, too, and we would like to share with you the fact that some of these happen outside our control.
Under normal conditions, in cases of planned delays, our passengers are contacted to be informed of the delay. In the investigation conducted, it was found that the TK1864 Rome/Istanbul flight on 11th of November 2018 was conducted with 2 hour and 13 minutes delay due to Late arrival of aircraft due to delay in departure thereof at the previous station (2 hours 4 minutes) Congestion at security checkpoints (5 minutes) airport capacity (4 minutes). Therefore, you were misconnected your flight TK0816 Istanbul/Amman flight dated 12th of November 2018, and that your reservation was changed to facilitate your journey via TK0816 Istanbul/Amman dated 12th of November 2018.
As a compensation, the Electronic Travel/Refund Check (EMD) below has been issued on 3rd of December 2018
Passenger Name: AMJADSAADMAHMOUD ALMESTARIHY
EMD Number: 2354559348519
EMD Value: 400 Euro
You can apply to our sales offices to use the electronic travel/refund check in ticket buying/changing transaction, or to pay for your excess baggage. If you prefer refund, we kindly request you to contact the office where you will have the relevant transaction made before going there.
You can learn the location of Turkish Airlines Sales Office closest to you through the following link:
https://www.turkishairlines.com/en-tr/any-questions/get-in-touch/index.html#tcm92-18246
-EMD may be used for the abovementioned transactions by Turkish Airlines sales offices within 1 year as of the issuance date.
-EMD may be used for the sales transactions of Turkish Airlines flights only.
-It is not possible to change the name on EMD and/or transfer EMD to another person.
-EMD may not be used in online transactions.
-EMD may be redeemed by Turkish Airlines sales offices within 2 year as of the issuance date.
Additionally, if you sent us the receipts of expenses that occurred at the airport during the delay duration due to the irregularity, we will certainly reevaluate.
We apologize once again for the inconvenience, and with hopes that we can offer you flawless service on your subsequent travels.
Yours Sincerely,
Anil O.
Customer Representative
TURKISH AIRLINES INC.
Customer Contact Center
“Please do not reply to this email. Replies are routed to an unmonitored mailbox .Please create a new feedback from our website by selecting previous feedback.(https://www.turkishairlines.com/en-tr/any-questions/customer-relations/index.html )”
Dear Sirs,
No one is answering the phone in Jordan office.
Regards,
A Syrian citizen, who has a valid US visa on his/her passport and booked a flight from Amman to Washington, DC via Istanbul airport (less than 12 hours layover at IST).
Does he/she need a transit visa or not to board the flight heading to DC at Istanbul airport?
Nobody is answering calls in Turkish Airlines Amman’s office …bad customer service!
Never pick up the phone in any time during the office hours
I’ve been trying to call all phone numbers they provided for customer service and nobody is answering, I’ve been trying for two hours / Amman’s Office …..
I’ve been trying to call THY office in Amman for the last 5 days, but no answer. Really frustrating and disappointing.
I also sent them an email, but no reply!
I wonder, what those contacts are for?!!!
very bad service , am trying almost two weeks calling the office but no answer
HOW YOU CAM MAKE SO COMPLICATE WAY TO REACH YOU BY PHONE!!!! Press 1/ press9/ press…. man can die to hear a info they need. I am callin your Amman office and I cannot receive a simple info do I need PCR test to leave Amman ( I don`t need PCR test for my own country)
. I tried to call the Amman office over half a dozen times and still have not gotten any answer!
By far the worst help center we ever had to deal with. Multiple emails were sent, no one bothered to reply. A reputable airline would treat its customers with more dignity and respect. Unprofessional conduct. Utterly disappointed.
Dear Messrs,
Greetings from Holy Land Agency,
I hope my message finds you well.
I am sending you asking if you do not mind to give me the contact for the department where I can send my company offer for the services that we provide. Hotels reservations, From/To airport, All kinds of tours inside Jordan and as well Airlines and ticketing services. it would be our pleasure to serve you and you be one of our clients. So I am asking for your assist to provide me with the contact for the right person.
We appreciate you assist and valuable time.
Best regards,
Bandar Abukarsh
Operations Manager
+962797516121
info@holylandagency.com
I’m so sad and disappointed….