About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airline Islamabad City Office Address: Office No 13-N, 1ST Floor , Bhittai Road, F-7 Markaz Islamabad
Turkish Airline telephone contact numbers:
Call Center: 00 800 900 33020 (for Pakistan)
Cıty Offıce: 051-8494949
Email: Sales: isbsales@thy.com / Agency Help: isbagency@thy.com
Fax:
Working hours: weekdays 09:00 – 18:00
Ramadan Timing: 10:00-16:00 ( weekdays )
Map
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Turkish Airline baggage services telephone contact numbers:
051-849 4949
For baggage inquiries : Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments:
+90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
Turkish Airlines General Management
Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
TSA Pre-Check Program at Turkish Airlines: How to apply boarding pass for TSA PreCheck lane?
Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc
Travel during pregnancy in Turkish Airlines
Pregnancy rules in Turkish Airline:
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
Is there any problem with reaching the Turkish Airline Islamabad City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airline Islamabad City Office in Pakistan: (click on the stars below)
If I travel to USA on valid visa by Turkish Airlines and want a stopover for 3 nights in Istanbul how can I get turkish visa ?
you can get E visa on airport but make sure you should have debit credit card to pay 62USD visa fee. immigration dont accept cash payment
Yes
Hello Sir
How are you. Sir I was flight 11 October 2021 Islamabad to Istanbul and chang Airport anther Airport Sabiha Gokcen to kuwait.
Sir you changed Airport thats time need exit visa. I go to Islamabad airport they are say you not go to kuwait.
Sir I want refund my ticket please
Abrar Hussain
Sorry to say that service is highly poor at Islamabad,
I call for some queries but they ain’t
answering even the phone was ringing and also was busy twice.
Am trying to get my flight confirmation but thay can’t respond. I make a call for many time but thay can’t answer it. The turkish airlines hire unprofessional and useless team in Islamabad office. Highly disappointed.
Dear incharge,
We travelled on Turkish airline on 22 July 2022 from Istanbul to Islamabad. In this flight a 10 no’s. Children and 10 male along with travelling in our flight. Mostly times disturbed by children disturbing highly noise, touch screen, open again and again lights and we travelled in very bad conditions.
Kindly instruct to crew supervisor to look like this type of of passengers and strictly instructed to them to look on their children whic are disturbing full passengers of this flight.
Hopefully to investigate this issue too
Sir I’m traveling to El Salvador from Islamabad to Istanbul can I need visa to transit through turkey
Dear sir/Madam,
Hello, good day. I already purchased turkish airlines flight tickets for myself and my family with booking reference R667TV. We have our valid visa to Germany. We depart from Islamabad to Frankfurt. Do we need medical checkup and covid19 negative test report? Pleas let me know
I am sorry to say that service at Islamabad office is extremely poor. The call is attended with a recorded greeting but after selecting the required service, in my case “booking” the call is transferred but the phone keeps ringing, nobody responses and ultimately the line is terminated. This happened with me a number of times on different days. I thought that this may be because the reservation desk may have been very busy. However, in this case the caller should be informed.
I decided to call early in the morning hoping that I may be lucky to be able to talk to your representative, so I called at 09:35 am. There was a recorded message saying that the working hours are from 09:30 am to 5:30 pm from Monday to Friday …… That meant that the system was not switched on at 09:30 am. I waited for another half hour and called again, the call at this time was received (recorded message) and connected to “Booking” but no one responded.
One would expect a better service from an airline that has been declared the best airline of Europe for so many years. With this type of response the passengers would shy away from traveling with Turkish Airline or make booking through travel agents instead of of direct booking with the airline.
want to travel to THESSALONIKI, GREECE in November for conference please respond has to do booking
Later today I am going to visit F-7 office and will call this number infront of the staff. Will see what is happening with my call and whether someone is bothering to attend.
call me
contact me in this number 03025182244
I am trying to reach but no one answers the phone, so frustrating
miss contact me in this number for all airline cheapest tickets 03025182244
Hi,
I am calling to your office in F-7 and nobody is picking my phone.
This is my second interaction with your staff in F-7 in less than a month and I do not think they are working in your company.
i am calling islamabad office but no response.i think pakistani working in the officr should be replaced.
I am jamil Mohammad citizen of pakistan 55 years old a man i going to Saudi arabia for umrah if i purchase turkish air line ticket then i will be able to stay in Istanbul two or three days kindly inform me about your good response.
I am sorry to say that service at Islamabad office is extremely poor. The call is attended with a recorded greeting but after selecting the required service, in my case “booking” the call is transferred but the phone keeps ringing, nobody responses and ultimately the line is terminated. This happened with me a number of times on different days. I thought that this may be because the reservation desk may have been very busy. However, in this case the caller should be informed.
I decided to call early in the morning hoping that I may be lucky to be able to talk to your representative, so I called at 09:35 am. There was a recorded message saying that the working hours are from 09:30 am to 5:30 pm from Monday to Friday …… That meant that the system was not switched on at 09:30 am. I waited for another half hour and called again, the call at this time was received (recorded message) and connected to “Booking” but no one responded.
One would expect a better service from an airline that has been declared the best airline of Europe for so many years. With this type of response the passengers would shy away from traveling with Turkish Airline or make booking through travel agents instead of of direct booking with the airline.
Islamabad office responce is extremely poor. The call is attended with a recorded greeting but after selecting the required service, in my case “booking” the call is transferred but the phone keeps ringing, nobody responses and ultimately the line is terminated. This happened with me a number of times on different days. I thought that this may be because the reservation desk may have been very busy. However, in this case the caller should be informed.
One would expect a better service from an airline that has been declared the best airline of Europe for so many years. With this type of response the passengers would shy away from traveling with Turkish Airline or make booking through travel agents instead of of direct booking with the airline.
No one picks up the phone after the computerized response. Kept on calling but no response.
Very poor.
Who will pick the phone. No body attend the phone please depute some one who pick the phone are close the office.
I am trying to call Turkish airlines office for the last few days. After the computerized message nobody picks up the phone. Very surprised with the extremely poor response my number is 0345 5111023 . I wonder whether someone can give me a call back
I am trying to call Turkish airlines office for the last few days. Nobody is picking up the phone. Very surprised with the extremely poor response my number is 0345 5111023. I wonder whether somebody can give me a call
Can somebody attend the phone or call me back at 0345 -5111023 ?
I had to visit the Turkish airlines office in Islamabad. It was a pleasant surprise. Sadia Kanwal was very courteous. cooperative and helpful. She answered all my questions with a smile and went the extra mile to help me out. It was a very good experience for me and left a pleasant taste in my mouth. Her mode of customer service showed her commitment and willingness to help customers. I went in there very irritated because I could not get through on phone but I came out very happy. Thanks to Sadia. My compliments to Turkish Airlines for having such nice employees.
trying to contact last three day through land line no 8494949 in islamabad office but no response. . wanna to know about flight schedule.
I want to go khi to Jeddah 31 may return 27 June plz help to book my ticket thanks
The call center is not responsive at all. I have been calling since 3 days, and have never been recieved by the customer service operators.
The Telephone number as provided in website for the city office Islamabad is never attended.
Apparently situation is same as it was before(After almost a year) . Today I also needed to call the guys,on given number. Same thing happened, after pressing desired department code none picks the phone.
Turkish Airline could be one of the good ones, but the staff in Pakistan seem not well equipped or may be islamabad office is under-staffed.
In either case client is suffering.
I M travelling to Geneva on 26 August via Istambul, transit stay at Istambul around 6 hours, I want to drive through to Istambul, please Advise me how can I get out of airport and drive through for two hours atleast, Thanks
I am trying to call Turkish airline office but no one is picking up the phone.. can you pls tell me another number ?
CONTACT FOR ALL AIRLINE CHEAPEST TICKETS 03025182244
I have traveled on more than a dozen Airlines to different destinations in the the world. But response I received from Islamabad office of Turkish airline is worst in the world. The ensure not to attend calls of customers calling them for different inquiries. Today is the third consecutive day with no response Turkish airline staff.
Please have some responsible people working in your office and a responsible supervisor who could exercise tight control on the office staff. So far its a very poor performance which gets bad name to the Turkish Airline due to their irresponsible attitude. Airline office does’nt work like this.
Best regards.
Khalid Nawaz
03493757291
i want to gain agent ID of Turkish airline. my contact no is (03009045127)(03336052140)(03319045127)
Is there any special Umrah package of turkish airline that include umrah and trip to turkey.
nobody pickingup the phone
Hi,
Phone number goes unattended almost all the time
I have business class ticket ,need to extend date but your office couldn’t address this issue properly please check this issue
No one is attending the call at Turkish Airline Islamabad office since hours now.
Which class of reservation should be done when Pax wants to upgrade to Business Class at airport against miles smiles.
Regards
All contacts numbers of office in Lahore ,Islamabad and Karachi, are off. They are invalid numbers.
I cant believe in 2020 company such as Turkish Airline office in Islamabad still has poor service. I read comments 2017 but this company has not improved. I have called office numerous times at different times but just get recorded message and after a while get cut off. Same thing customers were complaining in 2017 and now its 2020 and improvement. I will make sure in future not to book with Turkish airline or encourage any family or friends either. Thank you Turkish Airline for employing useless staff in Islamabad!
I have been trying to contact Turkish air by phone …no one picks up the phone ..anyway..I would like to change or get an open ticket ref SEH7QI.AND SCY7CS ..I NEED HELP AS I HAVE NO IDEA WHAT IS GOING ON DUE TO COVID19
Hello Sir
How are you. Sir I was flight 11 October 2021 Islamabad to Istanbul and chang Airport anther Airport Sabiha Gokcen to kuwait.
Sir you changed Airport thats time need exit visa. I go to Islamabad airport they are say you not go to kuwait.
Sir I want refund my ticket please
Abrar Hussain
To,
The Executive,
Turkish Airlines,
Subject: “ Offer for the Commercial Area on Rental Bases “
Dear Sir/Madam,
I have come to know some reliable sources that you’re in scorching for suitable area for your well known company/business organization.
Here I am offering you the right area at ground floor and if needed more also available area at basement of Khair Muhammad Plaza, opposite State Bank, Main Saddar Road, Peshawar Cantt on very reasonable monthly rent.
Available area on ground floor is 1329 sft ( area’s height is 20 ft so can use this height for Mezzanine without any further charges).
And available area on Basement is 1449 sft.
Hope you will find it the right and the best place for your well known company/business organization.
Looking forward for kind response.
Thanks and best wishes,
Mohammad Manzoor
( Landlord )
Cell#: 0333-9117674
Email: mmanzoor7@ gmail.com
when the office of turkish airline reopens in islamabad.
They never attend call. very disappointed. islamabad office khud jana para sirf yeh pata krne k liye k 10 july ki flight confirm hai ya nhn. kahin cancel to nhn huwi.
I was trying hard to reach the office but number was not answered.
I was having query about COVID test acceptability at turkish airlines.i am having only EXCEL lab in my vicinity and they also claim to be your partner.
Kindly inform me whether reports from EXCEL lab are accepted or not.
My flight is scheduled from Islamabad to Ankara on 7th September
No one picks up the phone in your office! Why have a number or office if not going to attend.
I have travel by turkish airline on 6:35 -4th January from Islamabad to İstanbul. Please confirm that your flight timing plane is not changed.
Hi my name is malik I bought tickets from budget Air line from manchester to islamabad 6 passenger I missed my flight because I being told on the airport over cpr tests were expired we done other test from manchester airport and know I am in pakistan can I have refund or rearrange my tickets for the next time please
Very pathetic service. somebody please check their degrees. can’t seems professional.
No one is picking the damn phone.