About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airline Shiraz Sales Office Address: The first corner, beginning of Esteghlal Blvd, Enghelab Ave, Shiraz, Iran
Turkish Airline Reservation office telephone contact numbers: 98 711 232 50 40
Call center: +98 21 23546
Email: info.syz@thy.com
manager.syz@thy.com
Group reservation: group.syz@thy.com
Voucher: voucher.syz@thy.com
customer.syz@thy.com
Fax: 98 711 232 48 58
Working hours: Saturday-Wednesday: 08:30-16:30.
Thursday: 08:30-12:30
Friday: Closed
Ramadan : Weekdays: 09:00 – 16:00 (Saturday, Sunday, Monday, Tuesday, Wednesday)
Thursday: 09:00 – 12:30
On Friday, Closed
Map:
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)
For baggage inquiries: Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
Turkish Airlines General Management
Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
Travel during pregnancy in Turkish Airlines
Pregnancy rules in Turkish Airline:
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
Is there any problem with reaching the Turkish Airline Shiraz Sales Office Address or Phone number? Please report any issues using the below comment form.
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Dear Sir / Madam
I am writing to complain about the exact irresponsibility of Turkish Airline Staff in Shahid Dastgheib International Airport (Shiraz).I bought an online one-way ticket to Serbia (Belgrade) from this airline on July 5th.Actually I never have known about this matter that I had to buy two-way ticket as an international passenger.On boarding they checked all the details of my flight I was wonder how they didn’t recognize my ticket was one-way.As an Airline staff they have to be focused and trustworthy.I always Trust Turkish Airline as a passenger but this time the story is really different . They should have been focused on all the details of the destination country and gave me proper advice in such a situation.Finally,once i arrived at the airport they checked my passport and asked me to wait about 24 hours at the airport to be deported.Now ,I have been deported from Serbia and am in Shiraz. Im really disappointed and dont know exactly whether buy the new ticket or not.
I thoroughly ask you consider my complaint and refer it to the related people.
looking forward hearing from you
P.S. Flight Information :Airbus A321-TK885
Objet : TR: RÉCLAMATION Mr AMIRZADEH
De : ARIANE AMIRZADEH
Envoyé : mercredi 26 septembre 2018 14:26
À : sam amirzadeh
Objet : TR: RÉCLAMATION Mr AMIRZADEH
De : ARIANE AMIRZADEH
Envoyé : mercredi 26 septembre 2018 14:25
À : crm.paris@thy.com; thy.cdg@thy.com; info.par@thy.com; operations@globalairline.fr; sales@globalairline.fr; cdgcargo@thy.com
Objet : RÉCLAMATION Mr AMIRZADEH
Madame, Monsieur,
Par la présente je souhaite vous faire part de mon grand mécontentement ainsi que de ma déception vis a vis de votre compagnie Turkish airline.
Je tiens a vous rappelez que je suis un client fidèle qui effectue pas moins 8 trajets par an.
En effet le 10 septembre 2018, je me suis rendu à l’aéroport de Shiraz à l’heure l’initialement prévu pour effectuer le trajet Shiraz/ Istanbul avec une escale de 4h40 à Istanbul avant de prendre un autre vol pour Paris : N°de billet 2352347448093 IRR22328000
Contre toute attente au moment de l’embarquement à Istanbul j’ai appris qu’ il y avais eu une modification à mon insu concernant l’heure de départ de mon vol vers Paris, modification effectué par une employé de l’aéroport à Shiraz !!
Par conséquence mon deuxième vol était déjà partir à 5h55 (boarding time ).
En effet j’avais eu une escale de 20 minutes au lieu de 4h40! Cela est bien évidemment ingérable !!
Angoisse absolu ,étant donne mon age (66 ans et atteins d’une maladie cardiaque). Vous pouvez imaginer dans quel état j’ai été !
Immédiatement j’ai été vers votre représentants à l’aéroport d’Istanbul à fin de régler ce préjudice, malheureusement leurs réponses étaient incompréhensive et inhumaines, on ne m’ a laissé” qu’un seul choix à savoir:
je cite : “Acheter un nouveau billet ou partir “( buy a new tichet or go away)
J’ai été obliger de racheter un autre billet de Istanbul vers paris au prix exorbitant de
570 euros + la commission de carte 13 euros .N° de billet 2352358958598 TK1825
En cas de nécessite je pourrai fournir des reçus de payements.
Tout ça a cause d’ une erreur de votre représentante à l’aéroport à Shiraz!
Aujourd’hui je me tourne vers vous en sollicitant un geste commercial et être indemnisé mes préjudice.
Veuillez agréer, Madame, Monsieur, l’expression de mes salutations distinguées.
Seyed Abolhassan Amirzadeh