Due to the novel CoronaVirus (nCoVid 19), many countries restricted the travel. Update your contact details via Manage booking to receive the latest updates or notifications regarding coronavirus or any updates in American airline. Customers can also check the website for the latest flight updates, rebooking and refund options.
Virgin Atlantic Flights and Travel restrictions due to CoronaVirus (nCoVid 19)
Rebook
For any details regarding rebook or fees policy, please follow the below link. Rebook
- If you’re unsure of your new travel dates, we’ll keep your ticket open until you’re ready to rebook.
- Travel must commence by 31 December 2020. This process is for bookings made directly with Virgin Atlantic only.
- If you’ve booked through Virgin Holidays, a Third Party or Travel Agent, please contact them for your options and send the following information to CustomerSupport@fly.virgin.com.
If you’re not planning to travel in the next 72 hours
- Please SMS on +44 (0) 7481 339184 (available 24/7) or 97634 from the US. If you are contacting us from overseas please visit our contact information
- If you’ve booked through a third party or travel agent, please contact them to discuss your booking options
If you’re planning to travel in the next 72 hours
- Please call on +44 (0)344 874 7747 (available 24/7) or +1 800 862 8621 from the US. If you are contacting us from overseas please visit our contact information.
- If you’ve booked through a third party or travel agent, please contact them to discuss your booking options