ZIPAIR Carry-on | Checked | Sports Equipment Baggage Allowance, Weight
Carry-on Baggage on ZIPAIR
Additional fees for baggage paid online (via our desktop or mobile site) or via our contact center. Passengers can bring two items free of charge into the aircraft.
- Carry-on baggage size limit: 40×25×55 cm (First item), 35×25×45 cm (Second item)
- Carry-on baggage weight: 7kg
Carry-on Additional baggage allowance
- Additional carry-on baggage weight: 15kg
Baggage must purchased 24 hours before the scheduled time of departure. No Payments for carry-on baggage surcharges on the day of departure. if the weight exceeds the limit, please place some items in your checked baggage.
Additional fees for carry-on baggage weight
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| ROUTES | BAGGAGE COST |
| Narita – Seoul | 2,000 yen |
| Seoul – Narita | 19,050 won |
| Narita – Manila | 3,000 yen |
| Manila – Narita | 23 US dollars |
| Narita – Bangkok | 3,000 yen |
| Bangkok – Narita | 760 baht |
| Narita – Singapore | 3,000 yen |
| Singapore – Narita | 31 Singapore Dollar |
| Narita – Honolulu | 4,000 yen |
| Honolulu – Narita | 31 US dollars |
| Narita – Vancouver | 5,000 yen |
| Vancouver – Narita | 52 Canadian Dollar |
| Narita – San Francisco | 5,000 yen |
| San Francisco – Narita | 38 US dollars |
| Narita – San Jose | 5,000 yen |
| San Jose – Narita | 38 US dollars |
| Narita – Los Angeles | 5,000 yen |
| Los Angeles – Narita | 38 US dollars |
What are the limited items in ZIP Air Carry-on Baggage?
Dangerous and Forbidden Onboard Items: Gunpowder, Aerosols, Bleach, paints, self-heating meals, Batteries, Matches/cigarette lighters, Weapons.
Carrying Liquids Onboard: There are limits on the amount of liquids that carried onboard.
- 1 bag allowed for each person
- Each container must have only 100 ml
- If several containers brought on board, they must fit inside a transparent vinyl bag (with a zipper) that has a volume of 1 liter or less.
Check-in Baggage on ZIPAIR
When you check in your baggage, a fee will charged starting from the first piece.
- Limited Checked-in baggage Weight: 30kg per piece
- Maxi. Checked-in baggage Size: 203 cm or less
- Fees applicable to each piece of checked baggage.
- Any excess amount counted as separate checked baggage.
- If the baggage exceeds the maximum size, it will not be accepted as check-in baggage.
- You can check in up to 5 bags per person, but if you check in more than one bag, you will be required to pay the checked baggage fee for each.
- If you decide to pay the fees at the airport counter, you will be required to pay an administrative handling fee in addition to the checked baggage fee.
- No Cash Payment accepted.
Check-In Baggage Fee (one, up to 30 kg)
| ROUTES | BAGGAGE COST |
| Narita – Seoul | 4,000 yen Note: 3,500 yen (departing on/after March 31, 2024) |
| Seoul – Narita | 38,100 won Note: 33,300 won (departing on/after March 31, 2024) |
| Narita – Manila | 5,000 yen |
| Manila – Narita | 38 US dollars |
| Narita – Bangkok | 5,000 yen |
| Bangkok – Narita | 1,270 baht |
| Narita – Singapore | 5,000 yen |
| Singapore – Narita | 51 Singapore dollar |
| Narita – Honolulu | 6,000 yen |
| Honolulu – Narita | 46 US dollars |
| Narita – Vancouver | 7,000 yen |
| Vancouver – Narita | 73 Canadian Dollar |
| Narita – San Francisco | 7,000 yen |
| San Francisco – Narita | 54 US dollars |
| Narita – San Jose | 7,000 yen |
| San Jose – Narita | 54 US dollars |
| Narita – Los Angeles | 7,000 yen |
| Los Angeles – Narita | 54 US dollars |
ZIPAIR Sport Equipment Allowance
What Sports Equipment allowed to carry on ZIP AIR?
The maximum size of sports equipment is the size that can be stored in the cargo compartment.
- No. of sports equipment taken on checked-in baggage: 5 pieces
- Weight Limit: 32kg per item
NOTE:
- Fees converted using ZIPAIR’s applicable foreign exchange rate depending on the payment currency selected by the customer.
- No refund after the purchase.
- Sports equipment are able to be normal checked baggages (except bicycle / golf / ski / snowboard / surfboard).
- Golf clubs are handled as sports equipment regardless of the number of golf clubs.
List of baggage cost carry Golf Equipment, Ski/Snowboarding Equipment, One Surfboard to the following destination
| Destination | Baggage Cost | |
| Golf Equipment, Ski/Snowboarding Equipment, One Surfboard: Maximum length 200 cm or shorter | Bikes, One Surfboard: Maximum length longer than 200 cm | |
| Narita – Seoul | 5,500 yen | 8,000 yen |
| Seoul – Narita | 66,000 won | 96,000 won |
| Narita – Manila | 6,000 yen | 9,000 yen |
| Manila – Narita | 55 US dollars | 82dollar |
| Narita – Bangkok | 6,000 yen | 9,000 yen |
| Bangkok – Narita | 1,800 baht | 2,800 baht |
| Narita – Singapore | 6,000 yen | 9,000 yen |
| Singapore – Narita | 72 Singapore Dollar | 109 Singapore Dollar |
| Narita – Honolulu | 7,000 yen | 11,000 yen |
| Honolulu – Narita | 64 US dollars | 100 US dollars |
| Narita – Vancouver | 8,000 yen | 13,000 yen |
| Vancouver – Narita | 83 Canadian Dollar | 135 Canadian Dollar |
| Narita – San Francisco | 8,000 yen | 13,000 yen |
| San Francisco – Narita | 73 US dollars | 118 US dollars |
| Narita – San Jose | 8,000 yen | 13,000 yen |
| San Jose – Narita | 73 US dollars | 118 US dollars |
| Narita – Los Angeles | 8,000yen | 13,000yen |
| Los Angeles – Narita | 73dollar | 118dollar |
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ZIP AIR Damage of check-in baggage
You may report any damage discovered upon arrival to the staff, they will decide whether compensation is possible. ZIP AIR is not responsible for unavoidable damage during transportation and no compensation for damage baggage that affected. Compensation not covered for your baggage.
If you have any other inquiries regarding damaged baggage, please contact us via Inquiry Form “Lost baggage/Damaged baggage/Wrong Baggage Picked Up”
How to report damage, lost baggage in ZIP AIR?
- Visit www.zipair.net/en/contact
- Select the inquiry type
- Enter the confirmation number
- Enter name, email, phone number
- Enter the Bag-tag number
- Type the details of inquiry.
Note:
*Packing materials are not provided at the airport. We are not responsible for damage or loss of parts caused by inadequate packaging.
* When checking in fragile items such as musical instruments, sport goods (golf clubs, surfing equipment, scuba equipment, bicycles, ski equipment, etc.), ceramics, glassware, alcohol bottles, etc., please ensure to pack them properly for air transportation.
Is there any problem / complaint with reaching the ZIPAIR Baggage Address or Phone number? Please report any issues using the below comment form.
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