Lufthansa Airport Office in Basel, Switzerland 2

About Lufthansa:

Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Basel Airport Office Address: EuroAirport Basel Mulhouse Freiburg, Hall 4, Swiss side, Basel, Switzerland

Lufthansa Reservation office telephone contact numbers: 0900 900 922, 0900 900 933

Email:

German Lufthansa Service Center: +49 (0)6986 799 799

Fax:

Working hours: Monday-Friday 04:30 – 21:45, Saturday-Sunday 04:30 – 20:45
Winter season 08:30 -22:00 (daily) / summer season 08:30 -23:00 (daily)

Map

Official website: http://www.lufthansa.com/

Lufthansa Online Check-in: www.lufthansa.com/online check-in

Check your flight status here: www.lufthansa.com/flightstatus

Lufthansa baggage services telephone contact numbers: 0900 900 922, 0900 900 933

For baggage inquiries : Lufthansa baggage inquiries

Baggage lost and found:

If you click the above link, a form will be opened. Fill and send that form.

E-Mail: centralbaggagetracing@dlh.de

Address: Deutsche Lufthansa Aktiengesellschaft
Gepäckermittlung
D-60546 Frankfurt/Main
Germany

Fax: 0049 (0)69 690 55171

Lufthansa Airlines Customer Care Support

Check the above link to know the Lufthansa Airlines customer care phone number, email etc

Lufthansa Baggage Allowance

View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in in Lufthansa Airlines?

Procedure to do web check-in or online check-in Lufthansa Airlines

1. Visit https://www.lufthansa.com/ch/de/online-check-in
2. Enter PNR number or booking reference number
3. Enter the passenger’s last name.
4. Confirm  ‘Start Check-in’.
5. Confirm the details. You can select your seat
6. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.

How to complaint about the lost personal property in Lufthansa Airlines?

For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact

• At the Lufthansa baggage tracing desk at the airport or
• At the Lufthansa service counter at the airport.

If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:

• At the Lufthansa baggage tracing desk at the airport or
• At the Lufthansa service counter at the airport

Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.

Lufthansa Airline call center / service center

Internet Service Center:

Phone: Contact Details+41 848 11 0112 / +41 848 11 0114

​Lufthansa Cargo eServices support

If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.

By phone:  +49 (0) 18 02 / 737 737

Email: LH.com_infoSHA@dlh.de

Lufthansa Cargo Service Center:

Tel: +49 69/696 95790

Lufthansa Airlines Offices Worldwide

Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Lufthansa Airlines Special assistance

Travel during pregnancy in Lufthansa Airlines

Pregnancy rules in Lufthansa Airlines:

• Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
• Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician 
• you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
• For any special assistance queries, contact: https://www.lufthansa.com/ch/en/mobility-partner-program-healthcare

Procedure to get medical clearance in Lufthansa Airlines

1. Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
2. Send the completed application form to specialservice@dlh.de

For more details, contact Lufthansa Airlines Health Services

Phone: N/A

Email: ​specialservice@dlh.de

Fax: +49 69 696 83 677

Types of Planes / Air craft available with Lufthansa

Total fleet: 268

• Airbus A319-100
• Airbus A320-200
• Airbus A320neo
• Airbus A321-100
• Airbus A321-200
• Airbus A321neo
• Airbus A330-300
• Airbus A340-300
• Airbus A340-600
• Airbus A350-900
• Airbus A380-800
• Boeing 737-300
• Boeing 737-300
• Boeing 747-400
• Boeing 747-8I
• Boeing 777-9

Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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