Air Astana Airlines: How to file a complaint related to baggage / flight delay / cancellation / Nomad Club? Procedure, Documents required


Air Astana Airlines: How to file a complaint related to baggage / flight delay / cancellation / Nomad Club (Frequent Flyer)?

How-to-file-a-complaint-with-Air-Astana-Airlines-baggage-flight-delay-cancellation-Nomad-Club

  1. Visit Air Astana Airline Complaint Website
  2. Select the category in which you would like to make a complaint
  3. If it is related to baggage, then select bags and choose the sub category as damage / missing / delayed and submit a claim relevant to your selection
  4. If your topic is about to complain about the airline, then choose compliments and complaints and select the reason.
  5. If it is delayed / cancelled flight, enter the contact details: name, country, address, city, state, postal code, email, phone number, Frequent flyer number
  6. Enter the Flight number, date, origin, destination
  7. Additional information if you would like to enter
  8. You can request for Pet transfer, special services, meals, charter services, invoices etc.
  9. Submit

How-to-file-a-complaint-with-Air-Astana-Airlines-baggage-flight-delay-cancellation

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