Copa Airlines Airport Office in Port of Spain, Trinidad and Tobago 39

Compania Panamena de Aviacion, S.A.,  simply as “Copa Airlines“is the flag carrier of Panama. It is headquartered in Panama City, Panama,with its main hub at Tocumen International Airport. It operates more than 315 daily scheduled flights to 74 destinations in 31 countries around North, Central and South America, and the Caribbean. Copa is a subsidiary of Copa Holdings, S.A. as well as a member of the Star Alliance.

Copa Airlines Port of Spain Trinidad and Tobago Address: JM74+XPV, Piarco Shopping Centre, Piarco, Trinidad and Tobago

Phone: 1 800 271 COPA (2672), +1 868-669-5853


Working hours: Monday – Friday 9:00 am-5:00pm

Map: View location here

Copa Airlines Official website:

Copa Airlines Online Check-in: check-in

Note:Online Check in begins 24 hours before departure, and up until 90 minutes before your flight’s scheduled departure time.

Copa Airlines Check-in timing timing

Check Copa Airlines flight schedule here:

Check Copa Airlines flight status here:

Copa Airlines baggage services telephone contact numbers:

Copa Airlines Baggage Allowance

Copa Airlines

View Copa Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Copa Airlines Customer care / support

Copa Airlines Customer Contact Centre: 

Copa International Phone Number:

Copa Airlines Contact Centre Business hours: 

Copa Airlines Special assistance

Travel during pregnancy in Copa Airlines

Pregnancy rules in Copa Airlines:

  • Expectant mothers can travel in Copa Airlines Can travel without medical approval provided that it is proven that no conditions apply.
  • After the 30th week of pregnancy must sign a Liability Waiver Form, exonerating the airline from any setbacks or occurrences having to do with their condition.
  • Must present at check-in approval from a doctor authorizing them to travel and wherein the week of pregnancy is indicated.

*For any special assistance, Contact:

Copa Airlines Customer Care Phone number | Email

View Copa Ailines Customer Care Phone number, Email through the above link.

How to change mistakes in your name, flight date and refund ticket in Copa Airlines?

View How to change mistakes in your name, flight date and refund ticket in Copa Airlines through the above link.

Copa Airlines Special Meals

Special meals are not offered onboard Copa Airlines flights. You are free to carry food aboard and eat it in-flight. For additional information visit their Food and beverage service section.

*For any Queries, contact:

How to Web Check-in Copa Airlines?

Procedure to do web check-in or online check-in Copa Airlines

  1. Visit
  2. Enter the “Reservation Code, ConnectMiles Number, or E-Ticket Number” and the “Last Name”
  3. Click “Find Your Reservation”

TSA PreCheck boarding pass: How to apply and add, TSA Customer Care Contact?

Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc

Near-by Airports: Piarco International Airport, Arthur Napoleon Raymond Robinson International Airport, Maurice Bishop International Airport

Attractions in Port of Spain: Caroni Swamp, Queen’s Park Savannah, Emperor Valley Zoo

Near by Copa Airlines office in Trinidad and Tobago:

List of Copa Airlines Offices

Types of Planes / Air craft available with Copa Airlines

Total fleet: 89

  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737
  • Embraer 190

Queries handled by Copa Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ConnectMiles

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39 thoughts on “Copa Airlines Airport Office in Port of Spain, Trinidad and Tobago


    Good day I have an issue that I wish to resolve. last i purchase a ticket to cancun, however due to me having a Grenada Passport i was unable to travel because of the Visa. I rebooked since last year to travel to Cancun on 29th July to August 5th 2017. I received emails stating time was changed for the flight and flight numbers. I called on 22nd May, 2017 at least four times because I wanted to changed a date. I spoke to an agent he changed the date however i called again on the same day and i was told that the ticket has been cancelled and i have to make a new booking. Can you please explain this situation to me.

    Catherine Thomas

  • Deidre Samuel-Bernard

    I have been trying to file a complaint re missing items from my suitcase and the destruction of my suitcase but to no avail. I am absolutely frustrated with your process. Every time I imput my flight number t keeps saying that the number is incorrect. As a result I am unable to file a claim. I travelled on 25/08/17 from Washington to Trinidad and this is the second time I have had items stolen during my travel experience with Copa. I need someone to contact me please as I have been trying unsuccessfully since Saturday 26/0817 to contact Copa

    • Petra heera

      I would like to know how to use a voucher given when I gave up my seat this august. I would like to go Fort Lauderdale /Miami in November. The voucher value is $600uS . I would like to purchase 2 tickets and pay the extra. I also hope to get the cheap flight. As I. Is it my ailing mum for her birthday. Dates could be 15 to 19 nov. any further details can be provided

  • Sandra Singh and Janki Singh

    Cost Detail
    USD 328.00

    USD 41.00
    USD 10.00
    USD 89.99
    Method of Payment : CREDIT CARDTotal Paid :
    USD 468.99
    Reservation number BH2MN4

    • Sandra Singh and Janki Singh

      Reservation number BH2MN4

      I am making a request for the Departure Tax, paid by my husband and I on the above mentioned flight.
      Kindly contact me at 868-724-9280 if you require more information.

      Thank you.
      Sandra Singh.

  • Alanda Patihk (Mrs)

    It’s the worse experience I have had with an airline
    In my entire life. The representatives dienthis airline in the Trinidad office is disgraceful.


    Dear Copa Airlines

    I am unable to reach office in Trinidad. I require information pertaining to a flight and use of COPA Lounge in Panama. I am traveling in August with 4 kids two of which are under 2 years. I would like to confirm if the COPA lounge would be accessible with the US$50.00 payment for each person accessing. I saw this was an option on site so will like to confirm.

    I have a lay over in Panama from Trinidad to Mexico Cancun

    Thanks in advance


  • Naseem Khan

    Respected Sir,

    I want to reserve my two air tickets through Copa airline + Turkish airline for Pakistan Karachi.

    Can you make reservations on the route below?

    (1) Piarco airport to Panama tocumem airport via Copa Air.

    (2) panama Toumen airport To Attaturk Airport Via Turkash airline.

    (3) Turkey To Karachi Via Turkash airline.

    If we go to our country from this route to Pakistan, we do not have to take a transit visa.

    We are safely reache to our country without Transit visa.

    We are poor people, if you can book a ticket in the cheapest amount?

    (I am attech old tickets for your ease) 

    Please Check out how much money will you get for two tickets of economy class. 


    Naseem khan

  • Anthony Webb

    I am a Business Class passenger travelling from PAP(Haiti) on 29May 2019 I had done web check in and got to the airport at about 12:00 noon, was refused boarding had I not have the proof of why i got to the airport at that time the departure time was 1:15PM. My luggage was refused I am now being asked to pay $250USD to get my luggage. Please I need some assistance. My Reference A3R0A0
    Thank you Anthony Webb

  • Johnson shalom

    Good day,
    Please I flew with copa airline and couldn’t find my bags in Trinidad please I really need those bags before Friday please am in Dominica now

  • JP

    I had a booking for a flight today from POS to Managua, Ref: XPXOEG. I completed web check in and when I got to the airport, a CSR came to check my documents in the line. He looked at my immunisation card (yellow fever) and said that forfuture travel i would require an international card, however i need not worry because it was not necessary for travel to my final destination.

    I was in the line for approximately 15 minutes and when I got to the weigh in counter, the CSR there told me that I indeed needed the international card for travel to Managua. I immediately left the airport to acquire same but by the time I got to the health centre I missed the staff by a couple minutes, which couldd have been avoided had I received correct information from the start.

    I was subsequently denied a boarding pass and am now being asked to pay 659 USD to change my flight. Seeking advice/guidance on this matter.

  • Shaffayat Ali

    Good Morning,
    I bought these tickets on the 12/10/2019.I would like to cancel my reservation and re-book at a later date. I tried your on line cancellation but you are asking for a rersevation code but i am not seeing it on the ticket. These tickets were bought from Irenas travel agent.I try calling your Port of Spain office but no answer. Can you do the cancellation or help with the reservation code.


    Ticket : CM/ETKT 230 6012410824 Ali/Jameda

    Ticket : CM/ETKT 230 6012410825 Ali/Shaffayat.

    Date : 12/10/2019.

    Port of Spain to Cancun via Panama City from the 04 Apr At 06::04 A.

    Passport # TB8 99066. Ali Jameda exp 0 3/10/2029.

    Passport # TB8 89064. Ali Shaffayat exp 0 3/10/2029.

  • Barry Baldeo


    I need help with my ticket. I am unable to travel because borders in Trinidad & Tobago has been closed since March 2020.
    I have tried calling and phone has you on wail list and then hangs up. Tried visiting counter at Piarco and the office is no longer there. The last time I visited counter they stated that i have until December 31,2020 to travel on ticket and that was last update they had.

    Can someone immediately contact me. My number is 18684873518
    Please assist someone please


    Good day I purchased 4 tickets to go to Cancun because of Covid I was unable to travel I have been asking for a refund since a year now Copa responded to an email stating I will be be refunded what it has been months now and I haven’t received my money. COPA is the Worst Airline. Do not travel with this AIRLINE. I want my money back because it was no fault of mine that I could not use these tickets. COPA is a rip off.

  • Eula Rogers

    I am travelling on 22nd September, from Trinidad and Tobago to Atlanta. I need wheelchair assistance. I have already purchased my ticket but did not include that request when booking my ticket. How do I go about getting the service?

  • Avril Gail Fontaine-Raphael

    I have been calling the office but the wait time is too long. i would like to know if any arragement is made for persons who had tickets befor trinidad boarders were closed. i had to travel the day of lock .
    down but would like to do so now that the boarders are open .
    thank you.
    avril raphael

  • Michael Kerr

    Good day,
    I cannot reach the Port Of Spain office to reschedule reservation ASWGBE to Friday December 7, 2021 leaving POS 0354AM – SJU 04.03PM on flight CM 315 · CM 142
    Can i be assisted please.

  • Carlos

    Only airline to cancel all my accrued miles (80k+) in spite of the global travel situation. A member since inception.
    Other airlines have given automatic extensions.

  • Charles Kojo Asante


  • Listra Marcano Beharry

    Can i purchase airline ticket from the terminal counter ground floor port of spain airport fo travel to sangster airport jamaica ?if not, where can i purchase airline ticket in Trinidad and Tobago besides a travel agent?!

  • Shabba De Leon

    Can I get a quote or invoice (or anything along those lines that I can print) for the cost of a round trip for 1 adult from Piarco International Airport in Trinidad to Aruba from Tuesday 5th September, 2023 to Thursday 14th September, 2023? It would be most appreciated.