Ethiopian Airlines City Office in Dar es Salaam, Tanzania Phone number, Address, Email, Working hours, Google map location
Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.
Ethiopian Airlines Dar es Salaam City Office Address: Ali Hassan Mwinyi Rd, Dar es Salaam, Tanzania
Ethiopian Airlines City Office telephone contact numbers: (255-786) 285 899 +255222117063
Email: darcto@ethiopianairlines.com,
darres@ethiopianairlines.com,
darcto1@ethiopianairlines.com
Working hours: Mon – Fri 08:30-16:30
Sat 08:30-13:00
Ethiopian Airlines Official website: https://www.ethiopianairlines.com
Map: View location here
Ethiopian Airlines Online Check-in: https://www.ethiopianairlines.com/online check-in
Check Ethiopian Airlines flight status here: www.ethiopianairlines.com/flightstatus
Check Ethiopian Airlines flight schedule here: www.ethiopianairlines.com/flightschedule
Ethiopian Airlines baggage services telephone contact numbers:
Ethiopian Airlines
Ethiopian Airlines Baggage Allowance
View Ethiopian Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.
Ethiopian Airlines Customer care / support
Ethiopian Airlines Customer Contact Centre: 000 800 100 7947
Ethiopian Airlines Contact Centre Business Hours: N/A
Ethiopian Airlines Customer Care Phone number | Email
View Ethiopian Airlines Customer Care Phone number, Email through the above link
Ethiopian Airlines Special assistance
Travel during pregnancy in Ethiopian Airlines
Pregnancy rules in Ethiopian Airlines:
- Expectant mothers can travel in Ethiopian Airlines till 34th week of the Single pregnancy and 36 week for multiple pregnancy.
- you must apply for medical clearance by submitting a medical information form (MEDIF) (Download PDF)
*For any special assistance, Contact: https://www.ethiopianairlines.com/aa/information/special-needs/.
How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines?
View How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines through the above link.
Ethiopian Airlines Special Meals
Asian Vegetarian, Bland, Diabetic, Fruit Platter, Gluten-Free, Hindu Non-Veg, Kosher, Low Calorie, Low Fat, Low Salt, Muslim, No Lactose, No Salt, Vegetarian Raw, Seafood, Vegetarian Vegan.
*For any Queries, contact: https://www.ethiopianairlines.com/sc/services/on-board-services/inflight-meal-menu
How to Web Check-in Ethiopian Airlines?
Procedure to do web check-in or online check-in Ethiopian Airlines
- Visit https://www.ethiopianairlines.com/aa/book/booking/web-check-in
- Select “Booking Reference” or “Ticket Numbers”
- Enter the “Booking Reference” or “Ticket Numbers” and “Last Name”
- Click “Check-in”
List of Ethiopian Airlines Offices Worldwide
Find Ethiopian Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.
Types of Planes / Air craft available with Ethiopian Airlines
Total fleet: 82
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767-300ER
- Boeing 777-200LR
- Boeing 777-300ER
- Boeing 787-8
- Boeing 787-9
- Bombardier Dash 8 Q400
- Boeing 757-200PCF (Cargo Fleet)
- Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles
Is there any problem / complaint with reaching the Ethiopian Airlines Dar es Salaam City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Ethiopian Airlines Dar es Salaam City Office in Tanzania: (click on the stars below)
Reporting Theft at Ethiopian Airlines, ET 465054,58 Agent Code on June 1-2, 2017.
I complained to Ms Grace Tel. no.+255 656 620 990 or 0656 620 990 and she advised me to send an email to customerrelation@ethiopianairlines.com and darapp@ethiopianairlines.com which I did on June 5, 2017.
Ethiopian Airlines have not replied me neither are they picking-up my calls. I need Urgent Attention please. See below for Copy of my Complaint Email dated June 5, 2017
Reporting Theft at ET 465054,58 Agent Code
Hi Ethiopian Airlines Officer- In- Charge,
My name is Eyabi Valentine Nzo, US Peace Corps Volunteer in Tanzania. I traveled with your Airline from Dar es Salaam, Tanzania to Yaounde, Cameroon on May 2, 2017. Electronic Ticket no. 0711300759528.
I returned on June 1, 2017. We left Yaounde on Thursday at 11.50am and arrived Bole Airport, Addis Ababa at 20.10. We were supposed to have a Connecting flight to Dar es Salaam (00.10 – 03.40am) but it never happened. No flight was there to take passengers to Dar es Salaam.
Ethiopian Airlines lodged us in a hotel and we boarded ET 465054,58 Agent Code at 09.45am Friday morning.
While boarding the plane, the hostess allowed first set of passengers with their Carry-on (hand luggage). When she got to us, she told us that the plane was small to take all carry-on. so, she collected our carry-on, that they will be put under the plane cargo section. So, we boarded the plane without our carry-on.
We arrived Dar es Salaam at about 1.30pm and I got my luggage and went to my hotel. Immediately I got to my room, I opened my carry-on to get my Phone (BLU – Android ) and my Money, Eight hundred and Thirty dollars (US $830). Eight ‘one hundred bills’, ‘one Twenty dollar bill’ and ‘one Ten dollar bill’.
To my surprise, they were gone. No money and no phone. Ethiopian Airlines, Wao!!!
Dear Officer-In-Charge, please do your utmost best to recover my stolen items. Hope to here from you soon.
Thanks very much for you Cooperation,
Eyabi Valentine Nzo
US Peace Corps Volunteer
Tanzania
Tel no. 0621 141 302
Email: enzov2000@yahoo.com
My bag is missing.I arrived in Dar es salaam this afternoon from Joburg and it was nit there.Please advise what is going on with my bag
Theft at Ethiopian Airlines, ET 465054,58 Agent Code on June 1-2, 2017
Reporting Theft at Ethiopian Airlines, ET 465054,58 Agent Code on June 1-2, 2017
.
Hi Ethiopian Airlines Officer- In- Charge,
I complained to Ms Grace at your Dar es Salaam Office (Tel. No. +255 656 620 990 and 0656 620 990) and she advised me to send an Email to customerrelation@ethiopianairlines.com and darapp@ethiopianairlines.com which I did respectively on June 5, 2017; September 21, 2017; October 24 , 2017 and today December 5, 2017.
All attempts to reach your Ethiopian Airlines Office by Phone, Emails and on your Website have been unsuccessful.
Today makes six (6) months, since I sent your office my first Email regarding the “Theft of my stuff (money, US $830 and 1 Blu phone)at Ethiopian Airline- ET 465054,58 Agent Code on June 1-2, 2017. This is my 4th Emails to your Office and the 2nd Message on your Website (September 21, 201 and December 5, 2017) in the past six (6) months.
Sir/ Madam, Ethiopian Airlines have not replied me till date neither are they picking-up my calls again. Your Ethiopian Airlines Office in Dar es Salaam, Tanzania stopped picking my calls. Wao!!!
I need Urgent Attention please! In the next few weeks, I will be returning to the United States and your Office in America will be hearing from my Attorney.
Is this how you treat your customers abroad especially a “Humanitarian Worker/ American Citizen serving as a Peace Corps Volunteer” in Tanzania? Yes, you know I am a Peace Corps Volunteer because my Office, the US Peace Corps Office in Dar es Salaam contacted Ms Grace at your Dar es Salaam Office (Tel. No. +255 656 620 990 and 0656 620 990). Then, my Office gave me Ms Grace’s contacts to call her. I called Ms Grace and she advised me to send my Complaint to these two Emails Addresses below:
I am truly saddened by your Customer Service Relations… This is my last attempt to reach your office.
Thanks,
Eyabi Valentine Nzo US Peace Corps Volunteer Tanzania Tel no. 0621 141 302 Email: enzov2000@yahoo.com
[See below for Copy of my Complaint Email dated June 5, 2017]
Reporting Theft at ET 465054,58 Agent Code
Hi Ethiopian Airlines Officer- In- Charge,
My name is Eyabi Valentine Nzo, US Peace Corps Volunteer in Tanzania. I traveled with your Airline from Dar es Salaam, Tanzania to Yaounde, Cameroon on May 2, 2017. Electronic Ticket no. 0711300759528.
I returned on June 1, 2017. We left Yaounde on Thursday at 11.50am and arrived Bole Airport, Addis Ababa at 20.10. We were supposed to have a Connecting flight to Dar es Salaam (00.10 – 03.40am) but it never happened. No flight was there to take passengers to Dar es Salaam.
Ethiopian Airlines lodged us in a hotel and we boarded ET 465054,58 Agent Code at 09.45am Friday morning.
While boarding the plane, the hostess allowed first set of passengers with their Carry-on (hand luggage). When she got to us, she told us that the plane was small to take all carry-on. so, she collected our carry-on, that they will be put under the plane cargo section. So, we boarded the plane without our carry-on.
We arrived Dar es Salaam at about 1.30pm and I got my luggage and went to my hotel. Immediately I got to my room, I opened my carry-on to get my Phone (BLU – Android ) and my Money, Eight hundred and Thirty dollars (US $830). Eight ‘one hundred bills’, ‘one Twenty dollar bill’ and ‘one Ten dollar bill’.
To my surprise, they were gone. No money and no phone. Ethiopian Airlines, Wao!!!
Dear Officer-In-Charge, please do your utmost best to recover my stolen items. Hope to here from you soon.
Thanks very much for you Cooperation,
Eyabi Valentine Nzo US Peace Corps Volunteer Tanzania Tel no. 0621 141 302 Email: enzov2000@yahoo.com
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Would like to know my friend paschal Mpepo will be travelling to Italy through Ethiopian airline on 25.04.2020 due to covid 19 its impossible what will be the solution for that? His number is 0769456699