How to change mistakes in your name, flight date and refund ticket in Urumqi Air?

How to change flight date / postpone / cancel the booked flight in Urumqi Air?

Change / reschedule your travel date in Urumqi Air:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

1. Visit https://www.urumqi-air.com/
2. Go to “Passenger service”
3. Click “self service”
4. Enter ‘mobile number or e-mail’
5. Click “Log in”.
6. Select the date you want to reschedule
7. Confirm the submission.

How to get refund from Urumqi Air for unused / partially used flight tickets?

By online

1. Visit https://www.urumqi-air.com/
2. Go to ‘booking’ section.
3. Click ‘My-Order’.
4. Enter ‘user name’.
5. Enter ‘password’.
6. Click ‘Log in’.
7. For flight ticket refund, please enter the ticket number.

Through Urumqi Air Call Centre

• You can contact Urumqi Air customer service center (95334).

Through travel agent

• If you have booked a Urumqi Air flight ticket through any travel agent, please contact them for a refund.

Urumqi Air Office

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Urumqi Air Baggage Allowance

View Urumqi Air Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.