Kenya Airways Airport Office in Johannesburg SOUTH AFRICA 8



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Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. Kenya Airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.
 

 

Kenya Airways Johannesburg Airport Office Address:
International departures, Mezzanine level

Kenya Airways Airport Office telephone contact numbers:
27 11- 571 8844

Email: customer.relations@kenya-airways.com

Fax: 27- 11- 571 8801

Working hours

Map

Kenya Airways Official website: https://www.kenya-airways.com

Kenya Airways Online Check-in: https://www.kenya-airways.com/online check-in

Check Kenya Airways flight status here: www.kenya-airways.com/flightschedule

Kenya Airways baggage services telephone contact numbers:
27 11- 571 8844

Kenya Airways Baggage Allowance

View Kenya Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Kenya AirwaysĀ Baggage Trace:

Trace your baggage atĀ Kenya Airways

Kenya AirwaysĀ BaggageĀ Phone: +254-20-3274747

Near-by Airports:

Near-by cities:

Attractions in Johannesburg:

Types of Planes / Air craft available with Kenya Airways

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787ā€“8
  • Embraer ERJ-190
  • Boeing 737-300F

Queries handled by Saudia (Saudi Airlines) airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue

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8 thoughts on “Kenya Airways Airport Office in Johannesburg SOUTH AFRICA

  • Ashraf

    We are uttterly disgusted with your lack of empathy and respect. Passengers flying to Maputo from Nairobi had the flight delayed, cancelled, diverted to Joberg. We left 5 hours later and were told that we would get boarding passes at the airport for the night flight to Maputo.

    We arrived amidst chaos. No one knew what was happening. Disorder, no apology. Some passengers managed to get the flight. Rest were stranded. We tried to get information and finally were given accommodation without food. We had to look for food and basic toiletries and supply.

    We were told to come back at 7am sharp to collect our boarding passes for the SAA flight to Maputo at 9.45am. No one is here, SAA has no reservations for us, the Embassy is not picking up the phone, we have no idea where our luggage is.

    The lack of respect, concern and total apathy is disgusting. We have old and young in the group all with their own challenges. My husband has lost a full day’s of work.

    The SAA flight is full and eleven if you purchase your own ticket they cannot guarantee your baggage.

    No one is willing to help. Total disregard and passing on the buck. Who will sort this out!

  • Anna-Marie Viviers

    Good day
    Your telephone at the OR TAMBO Airport is not answered and the email address bounces back.
    Please confirm if the offices are still open, for if so, this is shocking customer service, especially if one wants to book a flight

  • Bianca

    Hi there

    I am flying to the Seychelles from South Africa next week Thursday via Nairobi airport and wanted to make sure that I was right in saying I would not need a visa for Kenya as Iā€™m not leaving the airport , I am simply catching a connecting flight .

    I also wanted to know if I would need a yellow fever vaccination ?

    Please could you confirm ASAP .

    Thanks very much

  • Farai Makovere

    Can someone please assist. I am in SA, trying to get hold of a Kenya Airways office , but the phones are just ringing. I need to reschedule a flight for my brother who is a student Uganda. He was initially booked for 30 July 2018, but closing dates have changed, we now have to change it to 3 August 2018. How much will it cost to reschedule the flight?

  • Johan Ellis

    I dont get any answer on your telephones at Kenya Airlines in Johannesburg. I book a return ticket from Thailand to Cape Town and received the E-ticket numbers through travelgenio.com where i paid in full. Travelgenio send me a email to confirm that the airline has modified some of the flights in my booking. (not my fault). These modifications might imply an insufficient connection time or even the cancellation of some of the flights with no possible alternative. They ask me to immediately contact the airline and if i do not contact them i could lose my flights and the amount paid for them. What can i do to correct the flights back from CPT-JNB, JNB-NBO,NBO-BKK ? This is lots of worry for me and would love that somebody must contact me soon and get a alternative to see to this problem. Thank you. Johannes

  • ABADUL

    GOOD AFTERNOON
    DEAR SIR/MADAM
    SINCE I BUY TICKET I WANT TO CONTECT KENYA AIRWAYS NUMBER IS 0822345789 0115718800 0102050000 0113908567 0113908559 0102050019 0115718801 0115718844
    EVEN COUSTMER SUPORT SINCE SATTURDAY I HAVE REFRANCE NUMBER LAST NUMBER IS 2211221427 ALL IN ALL I HAVE SIX REFRANCE NUMBER SMALL CHANGE IN NAME THEY SAID I HAVE TO PAY FOR THAT 50 $ SOUTH AFRICAN RANDS R870.00
    BUT STILL NO ONE HELP