Kenya Airways Ticketing Office in Nairobi Kenya Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 2

Kenya Airways Ticketing Office in Nairobi Kenya Phone number, Address, Email, Working hours, Google map location

Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. Kenya Airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.


Kenya Airways Nairobi Ticketing Office Address: 7th Floor from Ground floor
P.O. BOX 41010-00100, Nairobi

Kenya Airways Ticketing Office telephone contact numbers: +254 734 104747, +254 71102 4308 / 4296/4322

Working hours:Monday – Friday 0830-1700
Saturdays: 0900-1300
closed on Sundays and public holidays.

Map: View location here

Kenya Airways Official website:

Kenya Airways Online Check-in: check-in

Check Kenya Airways flight status here:

Kenya Airways baggage services telephone contact numbers:
Tel : +254 (0)20327 4296/4322
Safaricom : +254 711 024 308
Airtel : +254 734 104 308

Kenya Airways Baggage Trace:

Trace your baggage at Kenya Airways

Kenya Airways Baggage Phone: +254-20-3274747

Kenya Airways Baggage Allowance

Kenya Airways

View Kenya Airways Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Kenya Airways Customer care / support

Kenya Airways Head Quarters: Kenya Airways Head Office Airport North Road, Embakasi P.O. Box: 19002 – 00501 Nairobi, Kenya

Kenya Airways Customer Care Phone Number: +254734104747, Mobile: +254711024747

Kenya Airways Whatsapp Number: +254705474747

Email: [email protected]

Kenya Airways Baggage Allowance

View Kenya Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in Kenya Airways?

Procedure to do web check-in or online check-in in Kenya Airways

    1. Visit
    2. Enter ticket number or booking code
    3. Enter the Reference number (if you have)
    4. Enter the passenger’s last name.
    5. Click continue

Kenya Airways Customer Care Phone number | Email

Kenya Airways Special assistance

Travel during pregnancy in Kenya Airways

Pregnancy rules in Kenya Airways:

  • Expectant mothers can travel in Kenya Airways till 34th week of the Single pregnancy and 32nd week of the multiple pregnancy.
  • A medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF). Download
  • The certificate must be dated within 10 days of your flight departure.

*For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in Kenya Airways?

View How to change mistakes in your name, flight date and refund ticket in Kenya Airways through the above link.

Kenya Airways Offices Worldwide

Find Kenya Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Types of Planes / Air craft available with Kenya Airways

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F

Queries handled by Saudia (Saudi Airlines) airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue

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2 thoughts on “Kenya Airways Ticketing Office in Nairobi Kenya Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Omosanya Lateef Biodun

    Good day sir/ma
    Am writing you this complain in sad mode, iit happened on 12th July 2018 my boss booked a flight ticket online with his credit card for this above named:Lateef Biodun Omosanya which my ticket numbers as follows:706 2300668673 which I supposed to take off on Friday from muritala Muhammed international airport Lagos Nigeria to Dubai
    I got to the airport that was then the staffs were asking for the data page of payer, credit card photo copy,undertaking and signature of payer, sir/ma why can’t you asked for all these documents before you issued the ticket? Is very idea to be asking these documents after the ticket as being booked.I got all these documents from my boss but time against me because it was only ONE LADY attending to almost like twenty (20) people at a time on tickets issue
    Now that i missed my flight and also lost my job in uae because my visa is expiring on 17th July 2018. I feel so bad and am now happy with kenya airway this is my fourth (4th)times to travel with kenya airway. Now Sir/ma i have lost my job because your staffs didn’t know what and what they needs before a ticket is booked online with credit card, how can i get my money back to the account of my boss please i can not lost my job and lose my money as well. Please sir/ma i will like to hear the steps to take so that the money will be refund. The person that issued the ticket made another error instead of omosanya Lateef Biodun he/she put Lateef Biodun omosanya that where i first started having problems. Please how can i get the money back sir/ma?
    Thanks sir/ma