About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Lufthansa Geneva Airport Office Address: Geneva Cointrin, Geneva, Switzerland
Lufthansa Reservation office telephone contact numbers: 0900 900 922, 0900 900 933
Email:
Fax:
Working hours: Monday-Sunday 05:00 – 21:00
Winter season 08:30-22:00 (daily) / summer season 08:30 – 23:00 (daily) / from abroad and outside our business hours may contact the German Lufthansa Service Center +49 (0)6986 799 799.
Map: View direction here
Official website: http://www.lufthansa.com/
Lufthansa Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Lufthansa baggage services telephone contact numbers: 0900 900 922, 0900 900 933
For baggage inquiries : Lufthansa baggage inquiries
Baggage lost and found:
If you click the above link, a form will be opened. Fill and send that form.
E-Mail: centralbaggagetracing@dlh.de
Address: Deutsche Lufthansa Aktiengesellschaft
GepƤckermittlung
D-60546 Frankfurt/Main
Germany
Fax: 0049 (0)69 690 55171
Lufthansa Airlines Customer Care Support
Check the above link to know the Lufthansa Airlines customer care phone number, email etc
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Lufthansa Airlines?
Procedure to do web check-in or online check-in Lufthansa Airlines
- Visit https://www.lufthansa.com/ch/de/online-check-in
- Enter PNR number or booking reference number
- Enter the passenger’s last name.
- ConfirmĀ ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: Contact Details+41 848 11 0112 / +41 848 11 0114
Opening hours: Monday-Friday 08:30 -21:00, Saturday Sunday, 10:30 – 19:00
āLufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: Ā +49 (0) 18 02 / 737 737
Email: LH.com_infoSHA@dlh.de
Lufthansa Cargo Service Center:
Tel: +49 69/696 95790
Lufthansa AirlinesĀ Offices Worldwide
FindĀ Lufthansa AirlinesĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Lufthansa Airlines Special assistance
Travel during pregnancy in Lufthansa Airlines
Pregnancy rules in Lufthansa Airlines:
- Expectant mothers can travel in Lufthansa AirlinesĀ till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- Expectant mothers beyond theĀ 28th week of their pregnanciesĀ carry a current letter from a physicianĀ
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
- For any special assistance queries, contact: https://www.lufthansa.com/ch/en/mobility-partner-program-healthcare
Procedure to get medical clearance in Lufthansa Airlines
- Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
- Send the completed application form to specialservice@dlh.de
For more details, contact Lufthansa Airlines Health Services
Phone: N/A
Email: āspecialservice@dlh.de
Fax: +49 69 696 83 677
Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Geneva Airport Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Geneva Airport Office in Switzerland: (click on the stars below)
Mr Ankit Patel has a flight on Sunday from Geneva to Munich.
PNR : MASGLM
He needs to add additional sport baggage on his reservation (ski bag).
I have been trying to call the customer care, however could not succeed.
Please help with procedure.
Incapable de marcher vite et longtemps, de monter des volĆ©es d’escaliers et de rester debout dans une file d’attente, je cherche dĆ©sespĆ©rĆ©ment depuis 2 jours Ć atteindre Lufthansa Ć GenĆØve afin obtenir une assistance au sol lors de mes prochains vols vers Los Angeles et retour.
Le nĀ° 0900 900 933 est “momentanĆ©ment interrompu”, et je n’ai rien trouvĆ© d’autre en franƧais (je ne parle pas du tout allemand).
Pouvez-vous m’aider ?
Vols : code de rƩservation : WCMQ3H
Je vous communique aussi mon nĀ° de tĆ©lĆ©phone : 079 205 66 01.
Je vous remercie d’avance de prendre ma demande en considĆ©ration.
Avec mes meilleures salutations.
Hello, my flight has been canceled and the new options of flight didn’t satisfy me so I had to rebook an other day but there was supplementary fees to rebook) 50 euros) and I would like to request you a refund for the difference please, as it’s not from me. Thanks
Dear sir / madam i have a question about your flight i want to reserve from lisbon to new delhi but i have some confusion about luggage ,can you please explain me about that .Thank you
I must urgently change my flight reservation Geneva to Toronto via Munich, departing Geneva on 14 October. It should now be changed –leaving Geneva on 21 October. I have been unable to reach Lufthansa –either telephone or email. Can you help me?
Kevin McGrath
booking code TTMYLN
Electronic ticket 220 -2461714600
Dear Sir, Madame,
I was on the telephone for two hours today waiting for Lufthansa to respond. They did but then hung up after 20 seconds !!!!. ( telephone #49 69 86799 799 .
My booking code is TTMYLN.
Departing Geneva on 2 December for Frankfurt LH 5763
13.25 Frankfurt to Toronto LX. 470 at 13.25
Because of continued sickness of one of my family members I have had to change my return flight to Toronto four times. I will need to postpone my departure date again. May I leave my departure date open and book at a later date without paying a flight change fee??
Kevin McGrath
Dear Sir, Madame,
I was on the telephone for two hours today waiting for Lufthansa to respond. They did but then hung up after 20 seconds !!!!. ( telephone #49 69 86799 799 .
My booking code is TTMYLN.
Departing Geneva on 2 December for Frankfurt LH 5763
13.25 Frankfurt to Toronto LX. 470 at 13.25
Because of continued sickness of one of my family members I have had to change my return flight to Toronto four times. I will need to postpone my departure date again. May I leave my departure date open and book at a later date without paying a flight change fee??
Kevin McGrath
PS Grateful confirm receipt of this message. Many thanks.