Lufthansa Airport Office in Lagos, Nigeria Phone number, Address, Email, Working hours, Google map location
About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Lufthansa Lagos Airport Office Address: Murtala Muhammed Airport, Lagos 23401 Ikeja
Lufthansa Reservation office telephone contact numbers: +1-844-679-0146
Lufthansa Airline call center / service center
Service Center:
Phone: +47 24140550
Opening hours: 24 hours daily, Customer support in English
Internet Service Center:
Phone: Contact Details +47 23 50 01 76
Contact Opening hours: Monday-Sunday 08:30-18:00, Holiday- 08:30-18:00
Official website: http://www.lufthansa.com/
Lufthansa Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Lufthansa baggage services telephone contact numbers: 47 22 33 09 00
For baggage inquiries : Lufthansa baggage inquiries
Baggage lost and found:
If you click the above link, a form will be opened. Fill and send that form.
E-Mail: centralbaggagetracing@dlh.de
Address: Deutsche Lufthansa Aktiengesellschaft
Gepäckermittlung
D-60546 Frankfurt/Main
Germany
Fax: 0049 (0)69 690 55171
Lufthansa Airlines Customer Care Support
Check the above link to know the Lufthansa Airlines customer care phone number, email etc
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Lufthansa Airlines?
Procedure to do web check-in or online check-in Lufthansa Airlines
- Visit https://www.lufthansa.com/us/en/online-check-in
- Enter PNR number or booking reference number
- Enter the passenger’s last name.
- Confirm ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02 / 737 737 (local rates Germany)
Email: lhcargo-northamerica@dlh.de
Lufthansa Cargo Service Center:
Tel: +49 69/696 95790
Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Lufthansa Airlines Special assistance
Travel during pregnancy in Lufthansa Airlines
Pregnancy rules in Lufthansa Airlines:
- Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
- For any special assistance queries, contact: https://www.lufthansa.com/no/en/mobility-partner-program-healthcare
Procedure to get medical clearance in Lufthansa Airlines
- Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
- Send the completed application form to specialservice@dlh.de
For more details, contact Lufthansa Airlines Health Services
Phone: N/A
Email:
Fax:
Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Lagos Airport Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Lagos Airport Office in Nigeria: (click on the stars below)
i need mobility assistance on my flight to new york on March 31
how do i proceed
i am 71 yrs old
I may not be travelling tomorrow as i do not have my visa yet. Can I reschedule to later please once I have my visa to Canada N6P4PM is my reference number
OFFICIAL COMPLAINT REGARDING MY EXPERIENCE WITH LUFTHANSA REPRESENTATIVE IN LAGOS AIRPORT, NIGERIA
This trip is my worst experience ever. I WAS HUMULIATED & ABADONED AT LAGOS AIRPORT by Lufthansa.
Lufthansa representative in Lagos Airport were very arrogant and unprofessional and caused me to miss my returning flight due to their actions.
During my bag drop off, I was asked to pay for my excess luggage, which I did ($186.67), I gave them $200.oo, however, I was not given my change. When I asked for the change, I was told that they did not have enough change. I insisted to get my change which did not go down well with them. Eventually, I was given the change.
I was checked in and given a boarding pass. On getting to the gate to board, I was told that I had to pay another ($186.67) for my carry-on bag which had be certified to go despite reminding them that I had already paid. They insisted I make another payment. When I gave them my credit card for payment, I was told they could not accept my credit card because my ticket was a United Airline ticket by Lufthansa. I reminded them that I do not have United Airline ticket and United Airline does not fly into Nigeria. They insisted I had to go to their office at the Airport for payment which was 2 flight and a distance of a football field. I had to go from the boarding gate to the ticketing office to make the second payment. I left my bags with them at the boarding gate and went to the office to make payment. On getting to the office, I was told that they have turned off their computer for the day. I was sent back to the boarding gate again. On getting to the boarding gate, I was told that I could not board the flight because they were closing the door. I reminded them that they had sent me to the office for payment and should be allowed to board the plane. They refused and the plane left while I was standing there helpless. I was abandoned at the airport at 11pm. I was so frustrated and traumatized. I had to purchase a one-way ticket back to New York through Royal Air Maroc #AT554
Please see attached for the excess luggage receipt payment, copy of my boarding pass and the Royal Air Maroc flight ticket.
This is my first time taking an airline operated by Lufthansa and probably will be my last time. I am requesting for my excess luggage payment refund
My worst experience ever! Lufthansa representative did not care.
Do I need a transit visa in Frankfurt when connecting to Manchester as a UK resident?
Hi, I want to come to the head office to make an enquiry.
My wife came to Lagos, Nigeria to get married to her husband [me] and fortunately or unfortunately, the ban on her arrival back to the UK has been imposed on her destination flight back to Manchester, she now has to fly back to a different destination which is Birmingham where she has to be under quarantine for about 10 days. How can we change her return ticket to fly to Birmingham Airport now instead of Manchester. What shall we do…
Good morning Sir/madam.please kindly let me know how I can reschedule my flight back to Germany. I have tried all the telephone numbers indicated on your websites but no response.
Good day, I have a ticket to Spain and back but want to change my travel plan. How do I go about it