About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Lufthansa London Airport Office Address: London City Airport, London, UK
Lufthansa Reservation office telephone contact numbers: 44(0) 371 945 9747
Email:
Fax:
Working hours:
Map: View direction here
Official website: http://www.lufthansa.com/
Lufthansa Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Lufthansa baggage services telephone contact numbers: 44(0) 371 945 9747
For baggage inquiries : Lufthansa baggage inquiries
Baggage lost and found:
If you click the above link, a form will be opened. Fill and send that form.
E-Mail: centralbaggagetracing@dlh.de
Address: Deutsche Lufthansa Aktiengesellschaft
Gepäckermittlung
D-60546 Frankfurt/Main
Germany
Fax: 0049 (0)69 690 55171
Lufthansa Airlines Customer Care Support
Check the above link to know the Lufthansa Airlines customer care phone number, email etc
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Lufthansa Airlines?
Procedure to do web check-in or online check-in Lufthansa Airlines
- Visit https://www.lufthansa.com/us/en/online-check-in
- Enter PNR number or booking reference number
- Enter the passenger’s last name.
- Confirm ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: +44-371 945 9320
Opening hours: Monday-Sunday 07:30 -20:00
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02 / 737 737
Email: lhcargo-northamerica@dlh.de
Lufthansa Cargo Service Center:
Tel: +49 69/696 95790
Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Lufthansa Airlines Special assistance
Travel during pregnancy in Lufthansa Airlines
Pregnancy rules in Lufthansa Airlines:
- Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
- For any special assistance queries, contact: https://www.lufthansa.com/gb/en/mobility-partner-program-healthcare
Procedure to get medical clearance in Lufthansa Airlines
- Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
- Send the completed application form to specialservice@dlh.de
For more details, contact Lufthansa Airlines Health Services
Phone: N/A
Email: specialservice@dlh.de
Fax: +49 69 696 83 677
Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa London Airport Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa London Airport Office in UK: (click on the stars below)
Can I have the online Boarding Card for 21 May 2019.
Booking Reference Number : PVDQQS
Name : HAQUE/AKM AMINUL MR
London-Frankfurt (Flight Number LH915)
Need for official purpose. I have lost it any how.
If possible please send it as quick as possible.
Thanks
To the Manager or someone who can help with this unusual request,
Firstly, please do not ignore this email it is very important to me and your efforts will be greatly appreciated. I have tried customer relations but either can’t get through the automated service or can’t make myself understood very easily.
On Friday 26th July I flew to Berlin for the weekend with my 2 daughters.
Whilst drinking at the Schleusenkrug Beer Garden near the Zoo, we got talking to the 2 ladies sitting next to us and I am trying to make contact with the lady wearing the white top with jeans and blonde hair, see attached photo. (Could not attach photos)
It all sounds very strange I am sure but we got on very well and I would just like the chance to talk to her again. Unfortunately we didn’t exchange names or numbers which is making it hard to get in touch.
The only things I know about her are that she often drinks in the summer time on a Friday night at this beer garden with her friend but more importantly where you might be able to help is that she works as a Flight Attendant for Lufthansa, she is 46 and has a 17 year old son. I guess she must fly out of Tegel Airport, from our conversation she has worked for Lufthansa for a long time and now works part time hours.
I completely understand that this is a very unusual email but your help or any information would make me very happy. I have not only attached a photo of the lady I would like to speak to but photos of me and my daughters to prove, for one that I am not a wierdo or crazy but if this email does reach her, she can recognise who we are.
My hope is that if this email could be passed onto someone at Lufthansa who works at Tegel, either one of the Tegel Managers responsible for Flight Crew or another one of the Tegel Flight Attendants for example, someone must recognise her, then this email and my contact details be passed onto her.
Some form of reply back would be very much welcomed – either email or call back from you to see whether you have been able to help or not.
Finally, I understand that you are probably very busy and this does not form part of your normal duties but if you could spare me sometime to help or at least reply it would go a long way.
Kind Regards
Gary
You cancelled my flight and ordered me to pay extra, over £73, what for? Is it my fault to cancelled the Airline? If NOT, please refund my money.
I booked with e-Dreams in London, tel no. o8ooo261530. I was told I must pay that amount other wise no flight!!!
These are my ref. no.6842743201
Booking Code UEENV9
Ticket no. 2203836285738 —————-Manchester –Frankfort———–Abuja Nigeria —-on Wed 7th April 2021—-06.00am (Return)
Why should I pay for Re-booking, when you cancelled the flight NOT my fault. Please check on this and correct it.
Hi!
Can you send me my Boarding pass for 22 November 2020.
Booking Reference Number: QQ6FJU
FirstName: Nimeri Ali. Last name:Hassan
Frankfurt-Birmingham (Flight Number LH958)
I have lost it, and I need it for something very important.
If possible, please send it as quickly as possible.
Thanks!