Updated on: 29/7/2021
About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
NOTE: Israel City office is closed for the public
Lufthansa Tel Aviv City Office Address: Tel Aviv
6816522
37, Sheerit Israel St., Jaffa
P.O. Box 8082, Jaffa Zip code 6108002
Lufthansa Reservation office telephone contact numbers: 03-9058049
Email: NA
Fax: NA
Working hours: The office is closed for the public
Map
Official website: www.lufthansa.com
Lufthansa Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Lufthansa baggage services telephone contact numbers: 03-9058049
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: 180 937 2 937
Opening hours: Monday – Sunday: 08:30 – 20:00
Holiday: 08:30 – 20:00
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02/737 737 (local rate Germany) or
By email: echannelsupport@dlh.de
Email: lhcargo @ dlh.de
Fax: 01802 747 747 ** (** From the German landline network: Costs 0.06 EUR / min. From mobile networks: Costs for calls max.0.42 EUR / min)
Lufthansa Cargo Service Center:
Tel: 0180 6 – 747 100 (From the German landline network: calls cost €0.20/min. From mobile phone networks: max. €0.60/min. ).
Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Tel Aviv City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Tel Aviv City Office in Israel: (click on the stars below)
Thanks for your email,
Please check the flight as follow
from 5 August until the end of August
every week Monday-Friday
Dept. Monday after 4:00 landing in Munich until 11:00
Return Friday after 13:30 arrive in TLV if possible same date or early Saturday until 5:00
as I pay the flights please check for the lowest price
Best will be Monday with Lufthansa or any Star Alliances or EL-AL
Return Lufthansa, Swiss, Brussels or Ukraine (as they landed at 22:30
Thanks & Regards
Arie Landsmann
Between the dates: 10.9-14.9 I made a trip under Lufthansa.
I am a star alliance member – but for some reason, I did not see that the Miles points in my account.
Here is the flight card number: 2205523229329
Here is the member number: TK000471352
Thank you for your assistance in loading the emails to my frequent passenger friend as soon as possible.
You have booked a journey for the following passengers
Lufthansa booking code:
M2LY2R
Display/edit booking
Important Notice
You have booked the Light fare. It entitles you to only one carry-on bag up to 8kg/18lbs. For more information please see fare conditions below and booking details.
Passenger information
BAR LEV/HAGGAY MR
Ticket number: 2208529355102
Receipt and Additional documents
Do you require receipts for your tax returns or your travel expenses? You will be able to access all the receipts at the end of this message.
Download your receipts now
Option for download is valid up to 90 days after end of travel.
Your itinerary
Sat. 04 April 2020: London – Frankfurt
09:30 h London London Heathrow (LHR)
Terminal 2
12:05 h Frankfurt Frankfurt (FRA)
Terminal 1
LH 901
operated by:
Lufthansa
Status: confirmed
Class: Economy Class (W)
Free baggage allowance: 0 pieces of baggage and 1 piece of hand baggage
Sat. 04 April 2020: Frankfurt – Tel Aviv
14:00 h Frankfurt Frankfurt (FRA)
Terminal 1
19:05 h Tel Aviv Ben Gurion Intl Apt (TLV)
Terminal 3
LH 694
operated by:
Lufthansa
Status: confirmed
Class: Economy Class (W)
Free baggage allowance: 0 pieces of baggage and 1 piece of hand baggage
Fri. 17 April 2020: Tel Aviv – Frankfurt
16:30 h Tel Aviv Ben Gurion Intl Apt (TLV)
Terminal 3
20:00 h Frankfurt Frankfurt (FRA)
Terminal 1
LH 687
operated by:
Lufthansa
Status: confirmed
Class: Economy Class (L)
Free baggage allowance: 0 pieces of baggage and 1 piece of hand baggage
Fri. 17 April 2020: Frankfurt – London
21:30 h Frankfurt Frankfurt (FRA)
Terminal 1
22:10 h London London Heathrow (LHR)
Terminal 2
LH 922
operated by:
Lufthansa
Status: confirmed
Class: Economy Class (L)
Free baggage allowance: 0 pieces of baggage and 1 piece of hand baggage
Total Price of your Ticket
Passenger Type Price Taxes, fees & surcharges Passengers Total Price of your Ticket
Adult GBP 46.00 GBP 210.84 1 GBP 256.84
OPC GBP 3.70
Total Price for all Passengers GBP 260.54
This flight was canceled by Lufthansa. I expect my money back!!!
Je voudrais avoir des informations pour mon retour pour Paris le 5 août vol de 17 h15
Réservation ID booking 1641117098
Laure SOKOL
Dear Madam/Sir:
My wife and I are booked for the flight Tel-Aviv – Frankfurt on September 15, in the business class.
I was informed by the Ben-Gurion Airport administration that Lufthansa business-travelers are not entitled to use the airport lounge, since there is no agreement between Lufthansa and the airport.
The easiest way to solve that problem is that we pay for the lounge use (NS 180 x 2), and that Lufthansa returns us the payment. Or perhaps you have another solution.
Thanking for your attention, yours,
Prof. Dr. Evyatar Friesel (JRJDCD) & Prof. Dr. Monika Schwarz-Friesel (JSHE6)
I want to confirm the reservation of min flight on November 29 by Luftansa airline. the purchase was made with a credit card from Ecuador. I am in Israel. My phone number 0503804161 is confirmed. Yolanda Karina Torres Ruiz.
Fly. 69712259.
Lufthansa airways asking for “STAR” for service ok i give five zeros from nearest galaxy andromeda! ?why?.
One of mine friend,
Harinder Dhillon a caregiver from” INDIA”Bought a ticket from your company for todays early morning departure. He was vaccinated have israeli green pass 2 month before “+” had covid test on bengurion airport received “negative”after the test.he has filled newdelhi airport self declaration form from yoursite which is mandetory. Hisfamily and friends waiting after their long travel from village.
When he went to Bengurion airport TELAVIV “ON CHECKIN COUNTER” was “RESTRICTED FOR TRAVEL”SAYING NO TRANSIT FOR INDIAN PASSPORT”.
before giving ticket and confirming travel making “Ok” not told getGermany country visa he may apply for it AVAL CHUJPAA ON last moment.he donot want entry in Germ many country frankfut city just transit telaviv to frankfut “transit” frankfut to new delhi india.
Do lufthansa help him? I will give 7 stars.
Lufthasa airport office closed in night and telaviv yaffo office closed for public!! DO HARINDER DHILLON WILL TRAVEL? UP TO YOU LUFTHANSA!.
I WISH FAST RECOVERY FROM COVID IN GERMANY AND “SAFE TRAVEL FROM LUFTHANSA!
abhay devdas pansare telaviv
I wish to express my extreme disappointment with Lufthansa .
My name is Avivah Silbergeld, my booking code was RQ73MJ electronic ticket 220-2462066932, for 7th July 2021, from TLV to DEN, return 1st Aug 2021.The booking was confirmed again again and again via e mail. Upon arriving at check in after waiting more than an hour in the queue from 3 in the morning, I was told I cannot fly to the US via Europe. THIS INFORMATION SHOULD HAVE BEEN STATED ON THE WEBSITE WHEN I BOOKED MY TICKET. YOu have my Israeli passport number and the US visa number. The clerk said “All Israelis know this” Turns out that many many Israelis are not aware of this. For a company which prizes itself on service this is an outrage.
Hello,
Due to the second change of the schedule of my booking R6C24W TLV-MUN I cancelled this booking on May 26th and requested a refund, and booked instead a LH flight for the same dates TLV-FRA. The cancellation and refund were reconfirmed by the Tel-Aviv office on June 21st.
I am somewhat wondering that although many weeks have passed since then my account has not yet been credited in accordance with the European regulations, which were reconfirmed by the AG Köln of crediting customers within seven days.
Thanking you kindly for settling the above issue.
Best regards,
Joseph Schiff
Hi
Firstly ive been trying to reach someone , anyone from lufthansa for ages and no one answers on any of the numerous phones & different numbers that i am calling
I need to rebook my return ticket and come home from a different location due to covid restrictions.
this is too complicated to do online, i need to speak to a human being
Is this at all possible ? the flight is in 3 days so its pretty urgent
Mein Rückflug nach DUS ist für den 04.09.d.J. gebucht (R8NP6Z, Ticket Nr.2292460138779)
Ich bin, natürlich, voll geimpft.
Welche Tests muss ich nun vor meiner Abreise aus Israel beachten? Und, wo mache ich was, und wie lange vor Abreise? Können Sie. Ihr das so schnell wie möglich mitteilen?
Für Ihre freundliche Unterstützung bedanke ich mich im Voraus.
Renate Lewin
Hi Renate Lewin,
Authorized COVID-19 PCR test laboratory in Israel: Herzliya Medical Center, Carmel, Yoseftal and more
For more details, visit: https://airlines-airports.com/what-is-pcr-test-where-to-take-pcr-test-list-of-the-pcr-test-center-by-country; https://airlines-airports.com/coronavirus-covid19-air-travel-procedures-and-restrictions/
Thanks,
Support team.
Mein Rückflug nach DUS ist für den 04.09.d.J. gebucht (R8NP6Z, Ticket Nr.2292460138779)
Ich bin, natürlich, voll geimpft.
Welche Tests muss ich nun vor meiner Abreise aus Israel beachten? Und, wo mache ich was, und wie lange vor Abreise? Können Sie. Ihr das so schnell wie möglich mitteilen?
Für Ihre freundliche Unterstützung bedanke ich mich im Voraus.
Renate Lewin
tried to cancel my flight and get a full refund under Israeli customer protection law as a senior citizen, got error notice a few times. it is reservation V7HCH3 shmuel reis 0524892535
thanks
Shmuel
Shalom
I fly to Portugal in 05/03/22 with my daughter until 16/03/22.
I did apply for frequent fly and would like to add the fly to mileage.
I do have the boarding passes with me.
What is necessary to do?
Thanks
Reuben Jablonka
* fly Tel Aviv Frankfurt and Frankfurt Porto and back same flys
Recibí un email de edreams donde se me advierte de un cambio de horario pero no encuentro en el mismo ninguna referencia solo el numero de reserva que es 1BGZJX, por favor quisiera estar informado mas precisamente del cambio, gracias
I BOUGHT A TICKET FROM TEL AVIV TO STUTTGART ROUND TRIP WITH LUFTHANSA WITH CHECKED-IN BAGGAGE
ON THE WAY BACK MY FLIGHT WAS CANCELLED & REMOVED TO BE WITH AIR FRANCE SO I HAD TO PAY ANOTHER 80 EURO FOR MY LUGGAGE THAT WAS PAID FOR WITH THE ORIGINAL TICKET.
So I CLAIM A REFUND OF 80 EURO
PLEASE ADVICE