Turkish Airlines Airport / City / Ticket Lagos, Nigeria Sales Office Phone number, Address, Email, Working hours, Google map location
About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. It is the national flag carrier airline of Turkey, headquartered at the General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airline Lagos Airport Office
Turkish Airline Lagos Airport Office Address: Murtala Muhammed INTL Airport, Nigeria.
Reservation office telephone contact numbers: CALL CENTER: +234 01 277 1559
Email: losops@thy.com
Working hours: 08:00-21:00 p.m
Map: View direction here
Turkish Airline Lagos City Office
Lagos City Office Address: Plot 1, South Atlantic Petroleum Towers, Adeola Odeku street, Victoria Island
Turkish City office telephone contact numbers: (+234) 1 2772230 /31 /32
Email: lagosticketing@thy.com
Working hours: 09:00-17:00
Map: View direction here
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Baggage services telephone contact numbers:(+234) 1 2772230 /31 /32, CALL CENTER: 01 277 1559
For baggage inquiries: Turkish airline baggage inquiries
Turkish Airlines Flight Code: TK
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Turkish Airlines Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
General Management
Address: General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
Contact Centre: +90 212 463 63 63/080005 01565
Turkish Contact Centre Business hours: 24 hour booking and customer services
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
TSA Pre-Check Program at Turkish Airlines: How to apply boarding pass for TSA PreCheck lane?
Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc
Travel during pregnancy in Turkish Airlines
Pregnancy rules:
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 386
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
FAQ
1. What is the Turkish airline checked baggage allowance?
- Business – 30 kg, Economy – 20 kg, Infant (0-2 years old) – 10 kg + 1 collapsible baby carriage / buggy (115 cm)
2. If I take joint flights with partner airlines, will my baggage allowance change?
- Yes, Baggage allowances vary according to the partner airline operating your flight.
3. How can I pay with 3D Secure verification?
- If you’re making payments with credit / debit card, 3D Secure verification are required and supported by the card bank. You’ve to enter the 3D Secure password after the card information is entered.
4. What online payment methods are available at Turkish Airlines?
- Payment can be made via Turkish Airlines online channels with Sofort, Ideal, Klarna, KNET, Alipay, Shetab Card, UnionPay, Internet Banking, EFT, BKM Express credit cards, Google Pay and Apple Pay.
5. Can i take any instruments with me into the cabin?
- You can carry an instrument weighs not more than 75 kg (Maxi. dimensions of 140X42X25cm).
6. Did Turkish Airlines have any discounts for funeral attendant?
- Yes, Turkish airlines have discounts to funeral companion passengers traveling on direct/connecting domestic flights and TRNC – Nicosia flights. Passengers must apply to sales offices with the original bill of lading prepared by the relevant Turkish Cargo authorities for funeral transport conducted by Turkish Airlines and AnadoluJet (except Codeshare flights). You can also contact Turkish Cargo via the call center at 0850 333 0 777.
7. Can I carry perfume and deodorant in my carry-on baggage?
- You can carry deodorant and perfume in your cabin baggage in a container of under 100 ml. (Must be tightly sealed)
Is there any problem with reaching the Turkish Airlines Airport / City / Ticket Sales Office in Lagos, Algeria Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airlines Lagos, Algeria: (click on the stars below)
Good Afternoon sir/ma,
Please I need to report one of your staff Mr Adedoyin in the Lagos Murtala airport branch due to his Incapable of doing his duty properly
My brother brought a return tickets from the office but they gave him midnight flight and I wanted Afternoon flight Because I stay in Oman and my house to the airport is 3 hours drive and they gave him a ticket of 2hours plus before the departure of the flight
Then immediately I ask him to stop the tickect that I can’t make it that night becaus Oman to Nigerian time is 3hours different , then he called the number gave to him by the office which was Mr Adedoyin personal number +2348139337039
He said the airport office has closed after 30minute of purchase that he had to pay 60k for tickect rebook then he went their after 5days to rebook ungetting their he was told Mr Adedoyin did not secure the flight and I have to pay another 140k
Now that I am reporting these case I don’t have that money at all am my landlord in Oman has throw me house because my house rent is due what should I do?
Pls I need your respond urgently please sir /ma
Can I travel to georgia tbilisi using turkish airline with dubai valid visa from nigeria.
URGENT PLEASE
I want to book an airline to Manchester and the Air fare is quoted in dollar.
Please can I make payment using my naira debit card and at what rate will I be charged? Do you follow the official or black market rate?
Thank you.
Your airline should employ people who are ready to work.I called your Lagos office number to reschedule my return date to Germany but the guy that pick the call was very rude and is as if is not interested in his work. How come you employed the bunch of unserious people. He dropped the phone on me without listening to my request.
Babalola, the only man I know since over 2 years that works with Turkish Airlines on issuance of ticket or enquiries is Mr Richard. He’s always RUDE! He drops calls on passengers. He’s on zero level when it comes to customer relationship. We ve quarrelled and exchanged word on several ocasino because of his harshness.
PLEASE I came back on 31/1/2020, & I went to go back on JUNE TO ITALY, please what can I do, so that I will go back TO where I live, please when will flight will star work.
Please sir I want to go to Guayaquil Ecuador with Turkish becauseTurkish airline will only stop at Panama city
Please is there a need for a transit visa for a Nigerian passport holder to Dominican Republic, or there a direct flight to Dominican republic from Nigeria.
Hello Turkish airline, please I want to know if they is a flight from Nigeria to Belarus because I’m suppose to travel tomorrow been the 13 of April 2022 and am getting an information that all flights to Belarus has been cancelled.Please how true is it?
Good morning management of Turkish airline. Please I want to enquire on the amount for flight tickets amount from Lagos to Cyprus. The Passengers will be leaving on the 11th day of January 2022. Coming back on 15th of May 2022. Please what is the amount for the ticket? Let me know as soon as possible.
Hello Turkish dirling am a nigeri a n traveling from Lagos to honisra Solomon island on entry permit and work permit but fortunately no direct flight from Lagos to honiara Solomon island then I have to buy a Turkish airline ticket enroute Lagos to Brisbane since that’s the closest country to Solomon island all with the plans that when I get to Brisbane airport I will buy my connect flight ticket to Solomon island but to my greatest surprise on the 8th of March 2022 one of the staff denied me boarding after checking on my document and just tell me sorrry we can’t carry you sir he didn’t give me eny cogent reasons more than this now I want to rebooked back with my ticketing agent on another airline but what I was told was that I cannot change airline that they are to rebooked me on that same Turkish airlines my fear was that I don’t want to experience such embarrassed again pls what can I do advice me as expert
Can we please have a valid number we can call to make enquires?
I would be traveling to northern Cyprus 1st week next month and what I have with me is an invitation letter from a football club in Turkish Cyprus. I would like to one if Turkish airline carries passengers with invitation letter from north Cyprus or they only carry passengers with visa.
Am having a 30hours stop over at Istanbul on my way to China Beijing. Hope I will be provided an hotel bale cause I have been hearing lots of wierd things like i won’t be provided with one without a transit visa which I do not have. I just hope it’s not true if not I regret taking this airline, ethiopia of all flights provides hotel for stopovers more than 8hours. I will be highly disappointed if it’s actually true. I need a confirmation message to what is true and what is not, can someone please help me out on this issue
Hi Oshodi Jolade,
Please call directly to this number and confirm
234 1 2772230-31-32, CALL CENTER: 01 277 1559
Thanks,
Support team
Please do i need a shanghai visa from nigeria to ireland with your ticket
Your support team in lagos are not picking there calls this two numbers 234 1 2772230-31-32, CALL CENTER: 01 277 1559 I booked my flight to turkey on the 29th of January, but just direct flight I had to cancel because they was no return ticket in airport I was asked to go Victoria island head of turkey airline, I was given a form and i photocopied my data page of my passport gave them the reference number, ticket number flight number and my account details they promised to pay back in three weeks time that 4th of February up till now nothing has been done am in turkey right now my friend have been calling them since last month no response from them please help me out
How many times have I been calling more na 6hrs now no response.
Good day,
Please I booked a ticket for my brother to return to Abuja on the April 30 2022. I discovered that the departure airport from instanbul is Ataturk airport which is no longer for passengers operations. What is the possibility he can still traveling via that airport
PLEASE KINDLY NOTE THAT YOU MUST HOLD TRANSIT VISA BEFORE YOU CAN BE GIVEN HOTEL, THAT IS THE RULES
Hi
I have been trying to get in touch with you guys for 6hrs now but none of your agent representative is picking up too bad very poor.
Please I want to travel with Turkish airlines from Lagos to St Kitts and Nevis come this January do I need any transit visa since the island is a Visa Free for Nigerian passport holders thanks for your quality service delivery, looking forward for your positive response.
please my flight for lagos to manila was for 14th march but due to my visa not been ready can i reschedule it…and how much is it?
Dear Colls,
as it is not possible to reach you at all or get any response I now need to try here.
Here is VIENNA AIRPORT LOST AND FOUND concerning YOUR AHL LOSTK15889
please check your emails, voicemails and worldtracer messages as we still have and OHD
here that belongs to YOU!!!!
We still need confirmation to destroy the lock and remove the DGR!
Please stop ignoring us and answer at least!
Best regards
Good afternoon, my customer sent her goods to china through your airline about 6 days ago, and up till now the shipment is still in turkey.
This is the air waybill number 235-63813400.
Thanks for your usual cooperation.
Hi Ibironke Rachel,
Please call turkish airlines directly.
Thanks,
Support team.
Mr Editor
I tried calling your number severally but no response. My number is:
+2347032368257 (Sir C.A.N)
Hi , I would like to confirm if I can pay cash or use my ATM card to pay for my ticket at the airport
I authorize someone to obtain my return ticket fund on my behalf few weeks ago and have not heard feedback from the person since them. i want to know if the has been paid to her and how much?
Hope to here from you soon, thanks.
Goddy Ohaeri
To
customer@thy.com
CC
infominsk@thy.com, Ginah Ohaeri
Today at 2:22 PM
Dear Sir/madam,
Am compelled to write this mail with a broken heart to you with hope of a possible solution.
Am doing this on behalf of my daughter, Miss Ezinne Ginah Nwakerendu Ohaeri, a Nigerian and Medical student at Vitebsk state Medical university, Belarus.
She returned to Nigeria on holidays on 14th July 2017 via Turkish airlines (Round trip). On completion of her holidays, she approached the Turkish airline officials on 25th August 2017 at Murtala Mohammed airport Lagos to make a trip back to Minsk. She was properly checked in with two of her luggages weighing 23kg each.
Her flight numbers on the day were; Lagos- Istanbul , TK0626 and Istanbul to Minsk , TK 0283.
She was on-board the aircraft with her luggages as it departed Lagos on that faithful 25th August 2017 at 8.45 pm Nigeria time. Expectedly, the passengers including my daughter transited at Istanbul before connecting another flight to Minsk. She got to Minsk on 26th August 2017 at 1500hrs local time.
Surprisingly, she could only find one of her luggages as the second could not be traced to any where till date. The missing luggage tag number is TK 089019. She was totally confused knowing fully well that the luggages were carefully loaded prior to flight departure from Lagos. She however, contacted some officials of the Turkish airline at Minsk international airport who advised her to fill forms for missing luggage and she complied. They promised to help trace the location of the missing luggage.
It is very unfortunate that the said luggage contained her daily needs as a student and she has been left devastated. The worrisome of this whole drama is that she goes to Minsk virtually everyday because of the luggage and spend so much money doing this without trace of the missing luggage.
We, as her parents have been thrown into confusion wondering what actually went wrong. I have contacted Lagos office in Nigeria, made the complain and I was told with evidence that the luggages were loaded carefully on the day of departure.
Kindly use your good office to investigate this matter and ensure the missing luggage is recovered and handed over to my daughter who is in Vitebsk, a long distance away from Minsk. This is important because I believe reputation of the airline should be paramount to you and also to encourage us to continue to patronize the airline.
I will look forward to your quickest response.
Many thanks
Godwill Ohaeri. (Nigeria).
Good evening, can I book my ticket at your office @ d airport tomorrow? Am going to North Cyprus on Saturday. Or do I have to go to your office @ island before I can book?
I have made reservations online and wants to make payment. I have called your tickets office number +2341277223031 severally with out response. I live in Benin city and cannot travel to office in Lagos to make paymen. Last year I spoke to a ticket agent who gave account number 1012945260 to which I paid and successful got my tickets and travelled. Can I still pay to that account now. I am want to talk to your tickets officers. My reservations no. Is SYRJN8. Mr& Ms Aguebor. Port Harcourt (Nigeria)- Birmingham. 20thAug-12sept.
Please what is the list of lab approved for PCR Test in Nigeria I want to do my PCR Test send me list of your lab
Hi, pls I want to change my return ticket which is Abuja-Vienna-abuja to Abuja-Vienna-Moscow. Kindly advice on how to go about this and how much it will cost
Thank You
Dear Sir/Mam,
I booked my ticket to Malaysia last five or six months ago, due to some circumstance that occurs to my business, I decided not to travel and miss my flight date, I would love to reconfirm back my ticket and date, I want to know how much for reconfirmation fee , here is my number 08034382768
Regards
Edwin
Pls I want to change my date of returning ticket
I have a delayed baggage 5days after arrival 25th Oct 2017 at dusseldorf airport. My complaint was redirected to your Lagos office but no answer up till now.
i need to know if the airline will be responsible for transport from IST to SAW, Lagos to Dubai flight.
i also need to known if this requires a transit visa
I hurriedly bought a return ticket from Istanbul to Lagos at the Turkish Airline office at the Murtala Mohammed Airport in Lagos Nigeria on November 11 2017. In my rush to catch a flight I didn’t collect my receipt. I paid 230,100 for the return ticket. My name is Stanley Okonye and the flight is booked for 13th February 2018. Kindly scan an email the flight ticket containing the amount I paid so I can get reimbursement from my company.
Regards
Good day sir/ma, I have been calling your office line for over two hours.
All I need to know is the price of flight ticket from Lagos to Baltimore USA for 24/25 of Dec 2017. Let me know and how to book or buy my ticket. Thanks
Hello Team, I have error no 805-12003 while using my funds abroad in American Bank to pay for my air fare via Visa card. Kindly help me before price jumps up. My email is adejumoke. mobolaji@gmail.com. Thanks.
Good day my name is Umennadi paschal Ndubuisi and I want to know if the flight I booked which will leave on 22/12/2017 by 19:10pm is still available
Dear Sir/Ma,
Sequel to our last discussion on phone, below are the names of clients who are going to Moscow Russiia for the upcoming World Cup 2018 Russia. We will like to fly between june 4 to 10 and come back june 20, 2018. They are ten(10) in number.
I will be happy if you can help us in price reduction.
Best of regards
My flight ticket was cancelled due to problem in my visa and have since ask for the refund of my money.its now two month and can not get my money Booking reference N399F5.confirmation no..U2WLZS
Booking status: Confirmed
Flight number: TK624
And.Confirmation number: U2WLZS
Booking status: Confirmed
Flight number: TK060
Confirmation number: U2WLZS
Booking status: Confirmed
Flight number: TK8182
I missed my flight that was supposed to leave by 8:45pm with flight number TK 626 yesterday because the Lagos counter closed two hours early, the lady I met at the counter around 7pm was rude and unhelpful, so was the office division at the airport, I would really love if I can go with Today’s flight, a reply would be appreciated. Contact is 08160817552
I have a return flight to Germany due on Saturday 2/6/18 but I want to push it forward (postpone) by 2 weeks due to prevailing circumstances. I would like to know how to go about that, what number do I call? I am flying through Abuja.
Your urgent reply will be highly appreciated, PLEASE
Please can i have your customer care email adress at murtala Mohamed international airport lagos.
Thank you
Please how much is the ticket cost from Lagos to Russia to and from, please kindly reply me urgently. Thanks
Regards
Goodis
Hello !
Do Turkish airlines office on adeola odeku open on public holidays ?
Hello Turkish Airline,
I want status report on a refund for AGBEDE/TOLULOPE IBITAYO MRS,Ticket was booked with Tendy Travels and Tours Ltd, And they have been telling me that the refund is not yet ready,hence the reason why am using this medium to get to the bottom of the delay.
Pls I left my apple ipad and samsung galaxy note at the airline security check in Lagos Nigeria on Thursday 24/7/2018. 8.30 pm flight to London via Istanbul . I have been trying to reach the customer care line no one is picking
Dear Sir,
This is to bring to your notice our experience with your reputable airline. Lately our clients have been encountering difficulties each time they want to fly, thereby causing the company losses. The following tickets were cancelled by Turkish airlines after being ticketed.
(1) MR ADOLOR CHRISTOPHER A. His ticket was issued on the 12th Mar 2018, Abuja Istanbul Dublin and Dublin Istanbul Abuja. He was to travel on the 19th August. Going through all their tickets we discovered that his own ticket has been cancelled by the airline since the 15th June 2018. We have to reissue his ticket as his travel date was on the 19th August, thereby incurring additional cost of N217963.00
(2) REV FR EDI EMMANUEL MARTINS AND REV FR INAH GABRIEL ACHU: Their tickets was issued on the 25th April 2018, Abuja Istanbul Rome and Rome Istanbul Abuja. They were due to travel on the 15th June 2018. When they got to the airport, they were told that their booking was cancelled. They put a call across to me, in order to avoid embarrassments for the priests as they are going for a conference, their tickets was reissued that night, leaving the agency with additional cost of N221160.00.
All these experiences are with Turkish airlines alone, because we have not experienced such with any other airlines. We appeal you kindly look into the above complain and give us a favorable response as to why all the cancellation.
Yours faithfully
Eunice Okpara
Good day,
Please, what is the the of carrying an extra luggage of 23kg from Lagos to Budapest.
I look forward to to your response ASAP
Regards,
Please I want to cancel my flight ticket due some health issues but I don’t know how to go about it.
Please can I confirm a customer Turkish business visa before booking his flight ticket for him?
I am scheduled to travel tomorrow on Turkish airlines I am trying to check in online, I got a message saying my flight dates n time has been changed. I should either cancel or reschedule after rescheduling, it is saying my ticket can not be issued due to shared code. I should contact d office. I really don’t know what this means. My name isElizabeth Adewunmi booking ref T4KV8Z. Pls kindly let me know what exactly to do. Thanks
Please I have a return ticket that will soon expire. Please what is the process of collecting my money back. This is urgent. I already went to your office here in Cyprus and I was told I can only collect a refund in lagos office where I was forced to buy the ticket. Thank you
Good afternoon
I will be traveling with my wife to London on Sunday 12th May 2019 and return departing Heathrow 18:20 on 21May 2019 and arrive Istanbul at 0:10 on the 22nd.
We shall be having a layover in Istanbul between 0:10hr to 14:15hrs , that is a long layover of 14hours 5minutes.
I wish to request for complimentary hotel reservation and participation in Istanbul tour for both my wife and I. Our E-ticket numbers are 235-3584052363 & 235-3584052364 respectively. Our airline booking number is TRVC5CPP.
Many thanks for your kind consideration.
Adekunle Odunuga.
I am still awaiting your reply to my request.
Thanks.
Please I sent an email containing details for the application for the ISTANBUL stopover but I haven’t gotten a response. I need to know the hotel name and voucher.
The email I sent to is freehotelnigeria@thy.com
One more thing…I can’t seem to reach out to the customer service. I tried this contact +234 1 2772230/31/32 as directed but it asked me for extension number which I don’t have an idea about. Please see to this asap.
Can I pay for a ticket to Turkey in Nigerian currency – the Naira?
Hello
Please I want to do my ticket ok to board … please guide me as today is my flight
NOBODY ANSWERS THE PHONE TO HELP!!!!1
Hmm yes, we have heard this same reply from a lot of users, if any new number is found on the website, then we will update
Can I have the email address of Turkish airlines??
We are looking for bulk booking of the passengers travelling for official purpose from all across the countries to Lagos.
I’d like to invite airline sales representative to meet with us at below office location for discussing the business opportunity.
Goodday, I will like to know the procedures in getting my refund fee for my return ticket as I’m not returning anymore. Your assistance will be helpful to me. Thanks for you assistance.
I have a complain sir/maam, about a friend of me. He bought a roundtrip ticket to and from CEB-MNL-IST-LOS his going flight is okay. but, he got surprised when he went to the airport for his return last august 9, 2019 was got cancelled. He paid like 30k? for the rebooking only. i ask him, what happened, her girlfriend told me that 1week (not sure) before his flight he went to the airport (lagos) to ask how much is the rebooking fee if he will change the date of return? the agent told him that it was expensive 80k. so, his not sure if the agent in lagos airport changed it or touched the ticket without telling my friend. We just to clarify this incident or what happened that day. Because he want a refund of that 30k.
Please help.
Ticket number 2354793345394C1/394-395
Ugochukwu Ducat Alfred Mr.
Vendor locator T6E881
From lagos to Dubai and my customer was rejected at the airport on the ground that he does not have schengen visa. Which was not requested as at when the ticket was been paid for. He has Dubai visa with him . if you knew that having schengen visa was the priority to selling this ticket you should have warned or demand that we provide the proof of schegen visa before the ticket can be sold. pls reschedule his flight and take him to his destination he is already soo disappointed he spent more than 3 hours at the airport and was told to pay more than what he paid for the Ticket before he can be allowed to board. Please do something. It is already too painful
Turkish Airline is the worst airline one can fly. They have a first class degree in baggage irregularity. Just ensure all your important stuff are in your hand luggage and make sure they don’t collect your hand luggage just as you are boarding. I haven’t received my bag and I arrived Portharcourt from London Heathrow exactly a week ago.
Good morning!
My return flight is supposed to be 5th of January back to Kazakhstan. However, I received a email sometimes ago, changing my return date to on the 6th of January. When I checked my flight status on your website dashboard, I saw 5th of January. Please I’ll like to know my exact return date.
I prefer to return on the 5th if it’s possible.
Dear sir/ma,
I booked a Turkish Airline Reservation Ticket Lagos-Istanbul-London. The Reservation Code is RGU8Y4.
I made payment to Turkish Airlines through Zenith Bank Plc, Alausa Branch on Thursday, 12th December, 2019.
The Turkish Airlines receipt number on the payment receipt issued to me by zenith bank is 70969808 while the Deposit slip number is 916363.
I am yet to receive any Confirmation for payment from Turkish Airlines or Ticket. The payment is meant for three passengers:
MOJEED FATAI ADEBOLA, MOJEED IBRAHIM AGBOLAHAN AND MOJEED MARIAM OLUWATOSIN.
Your prompt response will be highly appreciated.
Thank You.
Dear sir/ma,
I booked a Turkish Airline Reservation Ticket Lagos-Istanbul-London. The Reservation Code is RGU8Y4.
I made payment to Turkish Airlines through Zenith Bank Plc, Alausa Branch on Thursday, 12th December, 2019.
The Turkish Airlines receipt number on the payment receipt issued to me by zenith bank is 70969808 while the Deposit slip number is 916363.
I am yet to receive any Confirmation for payment from Turkish Airlines or Ticket. The payment is meant for three passengers:
MOJEED FATAI ADEBOLA, MOJEED IBRAHIM AGBOLAHAN AND MOJEED MARIAM OLUWATOSIN.
Your prompt response will be highly appreciated.
Thank You.
We need the email address of Turkish airlines Lagos office at Victoria island Lagos Nigeria to mail them concerning group Booking
Hi Henry Ewubare,
For up to 7 passengers(international flights) and 9 passengers (domestic flights), you can book through https://www.turkishairlines.com/
For more than the above, you can contact the travel agencies or call Turkish Airlines Nigeria numbers: 234 1 2772230-31-32,
CALL CENTER: 01 277 1559.
Thanks,
Support team.
Good day. I booked a round trip from Nigeria to Sharjah. I got a mail yesterday that one of the two return flight from Sharjah to Istanbul has been changed by additional 10minutes, from 6:40am to 6:50am. I tried to accept and confirm the changes but it’s not going back through the app, so It suggested that I call the customers service which I have been trying and it’s not going through. I hope not accepting the change will not affect my other flight negatively because my departure date is tomorrow. My number is 07065897495. Please reply ASAP.
Thanks
Oyewole
SZ5PNB
Booking Mr. UCHENNA RAPHAEL ASIEGBU
Your e-ticket has been issued. We are pleased to welcome you as Turkish Airlines.
DUE TO THE CASE OF THIS CORONA VIROUS I WILL LIKE TO PUT MY TICKET ON HOLD TILL FURTHER NOTICE
THANKS
My name is oyewole adetunji with PNR: T4Q8UI. I checked my flight status, which was scheduled for today, and i discovered that there have been changes in my flight, which could have been caused by Corvid-19. Do we have to wait till the 30days given by the EU or we can get a specific date from your airline ,as to know if I’m to cancel the trip or wait for the new date from your airline.
Please, I would like to hear from you as soon as possible as to know what next to be done since my trip is today the 20th march 2020.
Thanks
Good day please my return ticket will be due on 26 of march 2020 but due to the corona virus issue all flight from baku-Instabul-Nigeria has been suspended.. please i want to know when flight will resume and when am suppose to travel back as my visa will be expiring on the 29 of march 2020…. pls i need response ASAP
My in Baku- +994507087314
Nigeria line- +2348068957556
Hi Anozie Kelechi Kingsley,
As mentioned in Turlish airlines website, flights will be resumed from 20 th April 2020. For more details, visit:
https://airlines-airports.com/turkish-airlines-coronavirus-ncovid-19-travel-updates/
Thanks,
support team.
Hello, my name is Valentine Okonkwo. I am currently in Nigeria and I am supposed to travel back to Istanbul on the 27th of March but the flights were cancelled. How do I open my ticket so I can travel back immediately anytime the borders opens. I hope my returning ticket will still be valid. Thanks
I want to reschedule my flt which was cancelled due to covid-19. Your airport office are shut
I wish to know when it is possible for us to travel again from Nigeria to Germany. Secondly, if I booked in Lagos, is it possible for me to use Abuja terminal? Thirdly, is there going to be any extra flight fee apart from the one we have already paid but waiting for the most convenient time to leave? If I am clarified of these, I will be most grateful.
Hello,
I am equadorian and would like to know if I can use fligh MS 878 – EGYPTAIR from Abuja to Cairo on Fri, Jun 12. If this is posible I can flight same day to Paris or Amsterdam.
Regards,
Juan
HI,
I WILL LIKE TO KNOW MORE ABOUT OKAY TO BOARD TO NORTH CYPRUS. A LOT OF STUDENT USE OKAY TO BOARD, AND I WILL LIKE MY STUDENT TO USE THIS MEANS TO COME HERE INSTEAD OF GETTING A VISA.
PLEASE, KINDLY UPDATE ME ABOUT MY TICKET NUMBER 2352398001184 I WANT TO WHAT IS NEXT SITUATION
please, kindly update about my ticket number 2352398001184
i wants to travel From Lagos To Mumbai ,india after th September
please give me your flight schedule date, and your contact no of Nigeria and e mail address to me
waiting your replay soon
PLEASE I TRYING TO BUY TICKET LAGOS TO MADRID. ONEWAY TICKET, WITH DATE 25TH OF SEPTEMBER. PLEASE GET BACK TO ME IMMEDIATELY. I AM IN ENUGU NOW. HOW DO I GET MY TICKET
Hi, my wife tried making payment for a rescheduled flight from Lagos to london on my behalf but she was told she could not make payment with her card simply because the name on the card isnt same as that on the flight ticket. Now, her account has been debited with 55pounds for the rebooking and she is being asked to go from Basildon to London with her card and passport just to effect the payment. I tried calling the Lagos office to see if anything can be done but the numbers are not reachable
Good morning Sir/ma,I am Emmanuel Okechukwu Chiekezi with flight ticket number TK 624 and e-Ticket receipt (s)2359463871717.I was scheduled to travel with Turkish Airline on Tuesday 24 March 2020 at 00:20hrs via Abuja-Instanbul but unfortunately my traveling plans like that of multitude of others all over the globe was truncated by the Corona Virus outbreak which necesitated the unavoidable suspension of flights and closure of airspaces by Countries.
Sir/ma,I wish to demand a cancellationl and refund of my flight fare forthwith and I hope you will oblige me this request.
I wait in hopeful anticipation for a favourable response.
Dear Sir/Madam,
Good day.
I want to know is there any confirm flight from Abuja to New Delhi in between 1 dec to 15 dec 2020 and what is the air fair.
Regards.
Anurag Srivastava
Hi my name is Joshua I want know how is fly ticket from Nigeria to barbados.how much pls
Hi, I’m due to travel to England on the 6th November 2020. I just want to know if the flight is still going to happen since England is going into a lockdown on the 5th.
Hi, I want to know how many times turkish airlines goes to lagos nigeria in a week for now?
Hello,
Can I way-bill a bag (containing clothes and some edibles) from Turkish Airlines Port Harcourt Office to Astana (now Nur-Sultan), Kazakhstan? If so, could please you send me applicable rates to the email I provided.
It would be really convenient for me to send the baggage from PH since I live there, but if your cargo services are not available in PH, where can I send the baggage from?
Thank you.
Good evening, ols I want to know your address in Lagos and visiting hours to make enquiry on booking and reservations placement
Please the cost of Turkish airlines Nigeria to Kurdistan, how can I know the cost fee, pls is urgent
My flight was cancelled on Monday 21December 2020 due to British government restrictions of movement as a result of Outbreak of second wave of COVID 19 .I am Sanni /Oluwaseyi Tijesunimi. Ticket reference :UKMZWL of 18th December 2020.
Flight information. Flight TK 626 Lagos to Istanbul. Departure :Mon 21st Dec ,2020.21:30
Arrival :Teus 22ndDec,06:00.Airbus A330-300
Flight TK 1979 Istanbul to Heathrow
Departure :Teus 22nd Dec 2020, 08:50
Arrival :22nd Dec, 2020.09:55.Airbus A350-900.Since then nobody contact me about the need to refund my money.
Good day.
I have a complaint about your Lagos office. I want to know why someone on a residency visa of Oman will have to buy a return ticket from Lagos to mascot. Now after 5 weeks the ticket has been cancelled but no refund.
It’s disappointing and honestly uncalled for
Pls let’s get our refund or I will escalate this issue to FAAN by Monday.
Thanks
Hans Linus Augustine
REQUEST FOR CHANGE IN ARRIVAL DATE
We write in respect of our Client Mr ANANTI GODWIN EJIKEME who departed Lagos for Malagar Spain on a rescheduled flight ticket
processed by you on 28th October,2020 with arrival date 25th April,2021.
He has called to extend his arrival date to 20th February, 2022. Do please advise us on the necessary requirement.
We do not have the ticket number since it was processed by you.
We look forward to your response.
Njoku Chijioke
GODHOLD.
Hello,
I am applying for a refund on my ticket. I was asked to send an email to mail@thy.com, unfortunately the email kept bouncing back. Could you provide be with an email to send my refund request, please?
I’m having issues with my flight slated for 28th april ,the second leg has been rescheduled to 1pm from instabul as against 8am , I’m okay with that , but I need it to be confirmed from you end ,when I tried to confirm the flight I got the respond that I need to visit the office or contact customer care . Kindly help on this soon .
Reservation code :-BJQINU
Ticket number :-2353851308328
My watch was stolen by one of your staff members by the name of Chidi, I remembered his name as its the same as mine, that watch is over $5000.00 a Montblanc at the Lagos Murtala airport. Ive been trying to call the airport without any results. Its unfortunate that something like this will happen and there is no one to report or complain to. This young man is in his early thirties, average height and works as a baggage handler in the checkin section. I certainly hope you’ll do an investigation as I’m sure this is not the first time he has done this and will do it again.
Greetings….
I have tried to reach your office line but have not been successful.
May I know how much a ticket is, from Lagos to Warsaw, 1person with Economy with departure date on 5th of June. Thanks.
Hello Good Morning,
My name is Innocent and I live in Lagos Nigeria,I have 6 passengers going to Mongolia from Lagos Nigeria and there’s no direct flight from Lagos to Ulaanbaatar Mongolia but they need transit through Turkey,do they need transit visa?
I need response as soon as possible coz they people are supposed to have been there long before now.
Thanks,
Best regards…
Please is there no restriction from nigeria to ercan again.
However, how do I pay for booking in naira ?
Thanks
Greetings!
Please I had like to know if truly flight can now move to ercan from nigeria from Aug 15, 2021.
If yes, Please how do I go about payment in naira.
my brother was supposed to fly into cyprys on the 8th of august but he was stopped at turkey because the border to cyprus was closed because Nigeria was on the red list he had to fly back to Nigeria with Turkish airline on 11th but since he got back to Nigeria his luggage has not yet arrived Nigeria it’s been more than a week now
Please is there any Flight available now for Nigeria to Venezuela through your airlines, please if yes tell me how and when to pay and book for my flight.. my Visa is out since I barely have time.. so please let me know if there are any available flights to Venezuela
Hi. I’d like to know if Nigerians flying to the UK via Istanbul require a transit visa?
Terrible and criminal minded customer care at Murtala Mohammed International Airport Lagos.
Especially Salami, quadri and most of Turkish lagos Airport staff. They’re very wicked, heartless, rude and criminal minded,they frustrated my wife with no reason and forced and took away 300 US dollars from my wife and a friend upon all their travel necessary documents were available and authentic, without any receipt.
It shall never be well with whoever were involved in frustrating them and taking away their hard earned money.
Turkish airline should look into it.
Good morning, pls l need to know if a pax, departing from Lagos to Istanbul and Lhr that has not been vaccinated but have a negative covid-19 test result will be allowed to board and do they need to be quarantined in Istanbul?
I am Mr Ajayi bamidele from Ondo State football Agency in Nigeria I want to make request if you fly to Argentina, we have 11 delegate footballer and official travelling to Argentina on 14 next month return on 11 of December
Reference TEVJT5
Please send to my email the bank account details of Turkish airlines to pay the balance of my flight ticket and the Naira amount to pay
Thanks
Adejumo Wahab Adewuyi
Hi,
Can a passenger (student) going to study in Ukraine (kiev) travel on one-way ticket with student visa?
I will appreciate urgent response. All your contact numbers provided online are not going through or ringing and no response.
Thanks.
Hello,
I bought Turkish airline ticket for myself and my daughter to travel on the 8th 0f December but unfortunately Nigeria was temporarily banned from entering the UK. I was told by the ticket agent that I have to pay again to be able able to reissue or use my ticket in future to travel. Please can someone help me out. Is this not a reap off and act of wickedness as other Airlines are not doing this to their customers.
All efforts to contact the airline staff to lodge my complaint was impossible as Turkish airline staff were very rude to and not ready to assist when contacted them. They have forgotten that they are being paid with money from customers.
Folashade Osunseyi
email: ayobabysco@gmail.com
Hello,
I bought Turkish airline ticket for myself and my daughter to travel on the 8th 0f December but unfortunately Nigeria was temporarily banned from entering the UK. I was told by the ticket agent that I have to pay again to be able able to reissue or use my ticket in future to travel. Please can someone help me out. Is this not a reap off and act of wickedness as other Airlines are not doing this to their customers.
All efforts to contact the airline staff to lodge my complaint was impossible as Turkish airline staff were very rude to and not ready to assist when contacted them. They have forgotten that they are being paid with money from customers.
Folashade Osunseyi
email: ayobabysco@gmail.com
Hello,
I hope my message will be published and not taking off. I bought ticket for myself and my daughter to travel to the UK on the 8th December 2021 but unfortunately due to Corona Virus Nigeria was temporarily banned from travelling to the UK. The ticket agent told me that i will to reissue my ticket which means to pay another money according to Turkish Airline policy which all other airlines are not like that. All efforts to make my complain at the airline was effortless as the staff was very rude and not ready to listened as they have forgotten that they get their wages from customers money.
Can someone help me regarding this.
Folashade Osunseyi.
Email: ayobabysco@gmail.com
Lagos Sales Manager,
Ethiopian Airlines,
Lagos Office,
Victoria Island.
Dear Sir,
APPLICATION FOR TICKETING AUTHORITY
With regards to your humble office, I hereby applying on behalf of Mahamum Worldwide Travel for Ethiopian Airline Ticketing authority to boost our ticketing sale.
I want to hope this will constitute a great partnership for both of us.
We are approved and accredited travel agency shown with attached documents as requested by your airline.
We shall be looking forward to your swift attention to this letter.
Best Regards.
Good afternoon, I want to know if I fly to Dominican Republic using Turkish airline without transit visa. Thanks
Anticipation for your response
Pls I need to know if you have a flight going to Belarus Minsk between 21&22 of may 2022 thanks
RESTRICTIONS TO TRAVEL.
Wakanow has been acting ridiculous to your customers which might affect your sale or redrawing of customers.
I was refused to travel to UK due to travel restrictions in December and since l have been given them New date to travel they were asking me for huge amount to pay before l can move. It has caused me to book another flight in there office to travel in Jan yhis year and came back March
Due to my ticket is non refundable l provide hem a new date to them to flying with my initial booking with them they were asking for the actual same amount l paid before again.
Good day Sir/Madam,
I booked a flight through the agent (wakanow.com) from Abuja to Mexico on one way trip with student visa. My visit to Mexico is for study. I secured a PhD scholarship with CONACYT, hoping to start my studies first week of August.
Please what are the necessary requirements needed, so that I will not be stranded at the airport on departure date?
Kind regards
YOU HAVE EXTREMLY USELESS PEOPLE IN YOUR MURITALA INTERNATIONAL AIRPORT OFFICE LAGOS, I BOOK 3 TICKETS [ref SVTRBV ashraf idrees, rizwan iqbal} and { ref THFQ5P bilal muhammad} FOR MY STAFF COMING FROM LAHORE TO LAGOS ON 12TH AUGUST 2022 AND I CONTACTED YOUR LAGOS OFFICE ON 09160659155 AND WATSAPP LINE 08146889799 to do what they called OK TO BOARD and the idiots told me they have done it only for my staff to get to the airport and they refused them to board, i contacted those idiots again who told me i have to pay 50000 and i immediatly paid the 50000 into an account they gave me and after the payment the idiots refused to take my calls nor reply my messages on watsapp till today and eventually my staffs did not board the flight. i regreted ever using your airline for the first time.
Dear Turkish Airlines,
*Scam: linked via your official number*
I write to inform you of my ordeal and displeasure. I booked Turkish airline from Nigeria enroute Istanbul to Sweden with departure date 2nd September 2022. Upon preparations for this trip, I realised I have excess luggage as per your weight limit.
I searched online for your official contact .012772230.so I can know how to go about the excess luggage before the departure date.
Your staff picked my call and redirected me to this number 09160659155
Who I had subsequent conversation with before I finally did transfer of 77000 naira for the excess luggage .
On getting to your official stand on 30.08.22 at mm2 international airport for reconfirmation since the contact was no longer responding to our conversation, I realised I had been scammed.
Kindly look into the matter urgently with a view to assisting me as I already lost some funds and I really want to move with the all my luggage .
I await your favourable response.
Attached to this mail is my conversation with scammer.
Yours Sincerely
Mrs Valentina Ademeso
08035372790
Good day, i would like to change my ticket. I bought a round trip ticket from Lagos-London, London – Istanbul , Istanbul-lagos.i was to spend 3 nights in Istanbul but seeing as Turkey is no longer issuing e-visas to Nigerians so i wouldn’t be able to enter into Turkey hence the reason for the change.
Kindly help me with the necessary information and guide on how i can go about to effect this changes.
Please sir, i would like to book my ticket at the Murtala Mohammed international airport office considering the fact that i have tried countless times using my naira card to pay but not successful. i would like to do the payment on a Sunday, is this possible?
Please sir, i would like to book my ticket at the Murtala Mohammed international airport office considering the fact that i have tried countless times using my naira card to pay but not successful. i would like to do the payment on a Sunday, is this possible?
Good morning Turkish airline, I want to find out the cost of reconfirming my ticket to northern Cyprus, I was to travel to Cyprus last February 2022 but, was unable. Kindly assist me in the cost attach to it.