Turkish Airlines Basel, Switzerland Hotline Office number, Address, Email, Online Check-in, Flight status, Pregnancy 2

Turkish Airlines Basel, Switzerland Hotline Office Phone number, Address, Email, Working hours, Google map location

About Turkish Airline:

Turkish Airline was founded on 20 th May 1933. It is the national flag carrier airline of Turkey, headquartered at the Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airlines Basel Hotline Office Address: Euroairport Basel-Mulhouse-Freiburg, Terminal 4 Abflug, CH-4030, Basel, Switzerland

Reservation office telephone contact numbers: Switzerland: +41 (0) 848 444 849
France: +33 (0) 825 800 902
Germany: +49 (0) 1 805 849 266

Email: BSLSALES@THY.COM

Fax: 41 61 325 49 91

Working hours: weekdays 08:30-12:00 / 13.00-17.30
Weekend: 08.30-12.00 / 15.00-17.30

Map: View location here

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Baggage services telephone contact numbers: Switzerland: +41 (0) 848 444 849
France: +33 (0) 825 800 902
Germany: +49 (0) 1 805 849 266

For baggage inquiries : Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments : +90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

General Management

Address: General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Customer Care Support

Turkish Contact Centre:  +90 212 463 63 63/080005 01565

Turkish Contact Centre Business hours: 24 hour booking and customer services

View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.

Turkish Airlines Baggage Allowance

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of Turkish Airlines Offices

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
2. Select ‘Flights’ – ‘Manage Booking’ section.
3. Enter the “Reservation code (PNR)” and “Passenger surname”.
4. Click on “Check-in”.

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.

Travel during pregnancy in Turkish Airlines

Pregnancy rules:

• Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
• After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
• You must apply for medical clearance by submitting a medical information form (MEDIF).

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

• Airbus A340-300
• Airbus A330-300
• Airbus A330-200
• Airbus A321-200
• Airbus A320-200
• Airbus A319-132/100
• Boeing B737-800
• Boeing B737-700
• A310 CARGO
• A330-200F CARGO
• Boeing 777-300ER
• Boeing B737-900 ER
• Embraer E195

Queries handled by Turkish Airline Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

FAQ

1. What is the Turkish airline checked baggage allowance?

• Business – 30 kg, Economy – 20 kg, Infant (0-2 years old) – 10 kg + 1 collapsible baby carriage / buggy (115 cm)

2. If I take joint flights with partner airlines, will my baggage allowance change?

• Yes, Baggage allowances vary according to the partner airline operating your flight.

3. How can I pay with 3D Secure verification?

•  If you’re making payments with credit / debit card, 3D Secure verification are required and supported by the card bank. You’ve to enter the 3D Secure password after the card information is entered.

4. What online payment methods are available at Turkish Airlines?

• Payment can be made via Turkish Airlines online channels with Sofort, Ideal, Klarna, KNET, Alipay, Shetab Card, UnionPay, Internet Banking, EFT, BKM Express credit cards, Google Pay and Apple Pay.

5. Can i take any instruments with me into the cabin?

• You can carry an instrument weighs not more than 75 kg (Maxi. dimensions of 140X42X25cm).

6. Did Turkish Airlines have any discounts for funeral attendant?

• Yes, Turkish airlines have discounts to funeral companion passengers traveling on direct/connecting domestic flights and TRNC – Nicosia flights. Passengers must apply to sales offices with the original bill of lading prepared by the relevant Turkish Cargo authorities for funeral transport conducted by Turkish Airlines and AnadoluJet (except Codeshare flights). You can also contact Turkish Cargo via the call center at 0850 333 0 777.

7. Can I carry perfume and deodorant in my carry-on baggage?

• You can carry deodorant and perfume in your cabin baggage in a container of under 100 ml. (Must be tightly sealed)

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