Turkish Airlines London UK Sales Office Phone number, Address, Email, Working hours, Google map location
About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. It is the national flag carrier airline of Turkey, headquartered at the Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Africa, Asia, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airlines London Address: 149 Hammersmith Road Lyric House London W14 OQL, London, UK
Please call the office before planning your visit. Few visitors have commented no such office available at the location
Reservation office telephone contact numbers: 0 844 800 6666 / 0207 471 6666 (Call center)
Email: INFOLONDON@THY.COM
Fax: 0207 3483867
Working hours: weekdays 09:30-12:30 13:30-17:30; Saturday & Sunday Closed
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Miles & Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account: +90 850 333 0 849
Turkish Airlines General Management
Address: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Airlines.
TSA Pre-Check Program at Turkish Airlines: How to apply boarding pass for TSA PreCheck lane?
Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc
Travel during pregnancy in Turkish Airlines
Pregnancy rules :
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Pets, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
FAQ
1. What is the Turkish airline checked baggage allowance at London, UK?
- Business – 30 kg, Economy – 20 kg, Infant (0-2 years old) – 10 kg + 1 collapsible baby carriage / buggy (115 cm)
2. If I take joint flights with partner airlines, will my baggage allowance change?
- Yes, Baggage allowances vary according to the partner airline operating your flight.
3. How can I pay with 3D Secure verification?
- If you’re making payments with credit / debit card, 3D Secure verification are required and supported by the card bank. You’ve to enter the 3D Secure password after the card information is entered.
4. What online payment methods are available at Turkish Airlines?
- Payment can be made via Turkish Airlines online channels with Sofort, Ideal, Klarna, KNET, Alipay, Shetab Card, UnionPay, Internet Banking, EFT, BKM Express credit cards, Google Pay and Apple Pay.
5. Can i take any instruments with me into the cabin?
- You can carry an instrument weighs not more than 75 kg (Maxi. dimensions of 140X42X25cm).
6. Did Turkish Airlines have any discounts for funeral attendant?
- Yes, Turkish airlines have discounts to funeral companion passengers traveling on direct/connecting domestic flights and TRNC – Nicosia flights. Passengers must apply to sales offices with the original bill of lading prepared by the relevant Turkish Cargo authorities for funeral transport conducted by Turkish Airlines and AnadoluJet (except Codeshare flights). You can also contact Turkish Cargo via the call center at 0850 333 0 777.
7. Can I carry perfume and deodorant in my carry-on baggage?
- You can carry deodorant and perfume in your cabin baggage in a container of under 100 ml. (Must be tightly sealed)
Is there any problem with reaching the Turkish Airlines London Sales Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airlines London Sales Office in UK: (click on the stars below)
Good afternoon Sir, I am Zishan Ali from Karnataka India and i am seeking for an job in your company as i have completed my Mtech in computer networking and also B.E computer Science will please reply massage back to me….
Thanking You .
Hi, please can you advise if I am initialled to a refund on my return flight ticket for myself and my partner.
This happened when we were due to fly back from Istanbul to Stansted Airport on the 22nd December 2020.
Uk government stopped all flights entering
the uk. This was the reason for the cancellation .
Please reply kind regards
Mr jones
I want to know the price of ticket from London Heathrow to Accra , Ghana from 22nd of April , return on 5th of May 2018.
RLUAVU. This is my reservation no oryginały but IT was SO many change on way form airline side SO was desaind to refound nów and 2 weeks im waiting for this SO dont know what is takig SO long if refound of 20usd refoun was Only taking 2 days i need this money im living from mexico and i need my Money back i have u sespected Mother seak in home
Turkish airline send 2 Times message to me like this
We have again contacted you via our “Turkish Airlines UK” Account. But nothing happen pls i need asap to be fix PLEASE!!!!!!!!!!!!! IS IMPORTANT FOR ME
MY CARD NO WITH I USE TO PAY AND TO BE REFOUND IS
4142240050089815
I have hope SO this will be
Please!!!!!!!!!
RLUAVU. This is my reservation no oryginały but IT was SO many change on way form airline side SO was desaind to refound nów and 2 weeks im waiting for this SO dont know what is takig SO long if refound of 20usd refoun was Only taking 2 days i need this money im living from mexico and i need my Money back i have u sespected Mother seak in home
Turkish airline send 2 Times message to me like this
We have again contacted you via our “Turkish Airlines UK” Account. But nothing happen pls i need asap to be fix PLEASE!!!!!!!!!!!!! IS IMPORTANT FOR ME
MY CARD NO WITH I USE TO PAY AND TO BE REFOUND IS
I have hope SO this will be
have been trying to contact London sales office several times today , 11/07/2018get answered and then drops out when pressing option one , just tried again and thought why not choose another option , did 2 same thing . contacted BT to check my line no fault here
Dear sir/ma
Pls I need to change date of my return back ticket from London to Lagos on the date of 24th of October to 4th of December 2018.
Kindly get back to me As soon as possible.My Ticket number is TK 235-2626277365.
Thanks.
rude and unhelpful land staff. a website that is difficult to navigate. the only phone numbers you can use to contact them are expensive 0844 numbers.
Hi
I would like to travel to Iran on 22nd of August and my return will be on 9th of Oct 2019.
Flight needs to be from London , and could be indirect with one stop maximum 3 hours waiting time.
Please send me your best options.
My traveling date could be flexible:
From london from 20th of August to 30th of August
Return: from 1st to 9th of Oct.
With regards,
Mow Moghaddam
Sent from Outlook
Contacted office to reschedule flight, customer service staff kept me waiting. After nearly an hour being kept on hold I gave up. Time consuming and awful customer service.
Why can I not get through to any offices about cancellation
I urgently need to contact the airline because of their cancellations, but cannot get through on the phone!!
IHAVE BEEN WAITING SINCE 18 MARCH 2020 FOR A REFUND. GONE TO CREDIT CARD COMPANY NOW. NOT EASY TO GET IN TOUCH. THEY HAVE BEEN VERY UNHELPFUL.
The address for Turkish Airlines Sale office is wrong. There is no office at “149 Hammersmith Road Lyric House London W14 OQL, London, UK”. Today I went there just because of you.
RLUAVU. This is my reservation no oryginały but IT was SO many change on way form airline side SO was desaind to refound nów and 2 weeks im waiting for this SO dont know what is takig SO long if refound of 20usd refoun was Only taking 2 days i need this money im living from mexico and i need my Money back i have u sespected Mother seak in home
Turkish airline send 2 Times message to me like this
We have again contacted you via our “Turkish Airlines UK” Account. But nothing happen pls i need asap to be fix PLEASE!!!!!!!!!!!!! IS IMPORTANT FOR ME
MY CARD NO WITH I USE TO PAY AND TO BE REFOUND IS
4142240050089815
I have hope SO this will be
This is ansver from u with im geting everyday and nothing happen
I thing IT was misstake in first pleace to book fly With u if i knew SO in the end i have to yelp for my Money like slave
All refunds within this scope will be made as of August.
This is on your wabside we are in almost and of august
And again weekend another one and nothing happen¿???????????????????
This still do not fix problem first you Wright to me SO you contact with Turkish Airline UK nów is mexico and what next will be North pool
Still you do not give concret ansver
Data Day detal
SO how i can belive in a thing????!!!!!!???
hello do u accept COVID test from London done by NHS hosipitals ?
Service not available on any of the phones in the UK. My itinerary was changed. When I try approving changes in the mobile app, it tells me to call turkish airlines. Then i call the airline, the automated message tells me to use the mobile app. There is no way to contact the airline.
This is quite surprising now that most people work remotely, THY has decided that they would not provide any call centre services.
I am having a terrible time trying to get a refund on my fully refundable ticket. All the numbers above are directed to the call centre in Turkey. There is no direct number for London office.
I have Called the numbers above many times and they have told me to call London office to get a refund. This is unacceptable , I feel I have lost my money and Turkish airlines is not helping.
Please help Turkish airlines, I need my money back.
Zack
The god damn office in Hammersmith’s closed 3 years ago! So don’t go there and trouble yourselves!
They should be updating their customers!
Honestly customer service’s really shit!
Hi. I tried to send an email to the Gatwick email address infolondon@thy.com shown on your website Not delivered because the inbox was full. Can you help by sending me a working email address for a enquiry about a reservation made for a flight from Gatwick to Antalya
Hi I have booked ticket to Pakistan from uk do I need PCR test done
The most dreadful experience with Turkish airlines. Tried for two weeks to book tickets for my parents to travel with our two small dogs in the cabin. I was told repeatedly that there were no flights available that could take the two dogs together. Finally, we were able to find a flight that would accept the two dogs into the cabin together, and received an email conformation that the dogs were secured. I called back on a whim to double check, and was told that none of my pets have been confirmed, and that already it was impossible to take them on board with me. How is it possible, that an airline sends out confirmation emails when nothing is confirmed? It is completely unprofessional and denies all logic. I am so incredibly frustrated, and will never EVER be flying with them again.