Ethiopian Airlines Abuja Nigeria City Office Phone number, Address, Email, Working hours, Google map location
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Ethiopian Airline was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. It has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.
Ethiopian Airlines Abuja City Office Address: Ethiopian Airlines Silverbird Entertainment Center, Plot 1161, Memorial Drive, Central Business District. Abuja. Shop N0. 30
Ethiopian Airlines City Office telephone contact numbers: +234(0)8039759711, (0) 814 199 2990
Email: abvcto@ethiopianairlines.com; abvres@ethiopianairlines.com; Abvonlinedesk@Ethiopianairlines.com; abvadm@ethiopianairlines.com;
Working hours: Mon-Fri 08:30AM 05:00PM, Sat.09:00Am-14:00Pm
Map: View location here
Ethiopian Airlines Official website: https://www.ethiopianairlines.com
Ethiopian Airlines Online Check-in: https://www.ethiopianairlines.com/online check-in
Check Ethiopian Airlines flight status here: www.ethiopianairlines.com/flightstatus
Check Ethiopian Airlines flight schedule here: www.ethiopianairlines.com/flightschedule
Ethiopian Airlines Baggage Allowance
View Ethiopian Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.
Ethiopian Airlines Customer Care Phone number | Email
Ethiopian Airlines Customer Contact Centre: 000 800 100 7947
Special assistance
Travel during pregnancy in Ethiopian Airlines
Pregnancy rules in Ethiopian Airlines:
- Expectant mothers can travel in Ethiopian Airlines till 34th week of the Single pregnancy and 36 week for multiple pregnancy.
- you must apply for medical clearance by submitting a medical information form (MEDIF) (Download PDF)
*For any special assistance, Contact: https://www.ethiopianairlines.com/aa/information/special-needs/.
How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines?
View How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines through the above link.
Ethiopian Airlines: How to file a complaint related to baggage / flight delay / cancellation / ShebaMiles? Procedure, Documents required
Ethiopian Airlines Special Meals
Asian Vegetarian, Bland, Diabetic, Fruit Platter, Gluten-Free, Hindu Non-Veg, Kosher, Low Calorie, Low Fat, Low Salt, Muslim, No Lactose, No Salt, Vegetarian Raw, Seafood, Vegetarian Vegan.
*For any Queries, contact: https://www.ethiopianairlines.com/sc/services/on-board-services/inflight-meal-menu
How to Web Check-in Ethiopian Airlines?
Procedure to do web check-in or online check-in Ethiopian Airlines
- Visit https://www.ethiopianairlines.com/aa/book/booking/web-check-in
- Select “Booking Reference” or “Ticket Numbers”
- Enter the “Booking Reference” or “Ticket Numbers” and “Last Name”
- Click “Check-in”
List of Ethiopian Airlines Offices Worldwide
Find Ethiopian Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.
Types of Planes / Air craft available with Ethiopian Airlines
Total fleet: 82
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767-300ER
- Boeing 777-200LR
- Boeing 777-300ER
- Boeing 787-8
- Boeing 787-9
- Bombardier Dash 8 Q400
- Boeing 757-200PCF (Cargo Fleet)
- Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles
Is there any problem / complaint with reaching the Ethiopian Airlines Abuja City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Ethiopian Airlines Abuja City Office in Nigeria: (click on the stars below)
Hello
I am highly disappointed that my luggages were not tagged to indicate my final destination, now my bags are missing. No one has gotten through to me to inform me of the whereabout of my luggage because of the incompetence of your staff at the Abuja airport check in counter overlooking tagging my final destination my luggages after I showed him my flight itinerary. This happened on the 14th July, 2017.
Flight ref: QUKNUS
Name: Ibidolapo Ijarotimi
Please i require only high protein pureed meals and soft fish plus or minus vegetable salad.Thank you
Yirah mansaray
ECOWAS COMMISSION
Department of Political Affairs Peace & Security
ESF Staff (Program Officer Operations)
Abuja
Nigeria
August 2017
Manager Ethiopian Airlines
Nnandi Azkwi International Airport
Abuja
Nigeria
Dear sir/ Madam,
RE: CONPLAINTS ABOUT MY LOST LUGGAGE WITH ETHIOPIAN AIRLINE ON 4 AUGUST 2017 FROM BOTSWANA VIA ADDIS ABABA TO ABUJA, NIGERIA.
I am writing to make a formal complains about my missing luggage on board your airline. I am writing to seek a replacement of the items in my box.
I had a return ticket from Botswana to Abuja through Ethiopian where I transited. During the checking in Botswana, I did emphasized to your staff in Botswana that I would like to land with my box in Ethiopia, Addis Ababa because I have items I will use in the morning. She went ahead and registered my luggage on transfer straight from Botswana to Abuja and promised me that I will receive my box in Abuja without any hiccup.
To my dismay, upon my arrival at Nnandi Azekwi airport in Abuja, my luggage cannot be found. I reported the matter to the airlines attendant attached at the airport and they automatically took down my particulars and gave me a Luggage claim form I should carry whenever I am making claims for my luggage. I was further taken to the airlines office where I meet an Ethiopian air hostess and she promised to follow up my issue without delay.
What is very worrying to me is the fact that I am not getting responses from any airline staff concerning my luggage when I call. That attitude has worried me greatly as it seems my complaint is not given the due attention I required.
I have key items in the box which I hope not to lose cheaply like that. I am forwarding this formal complaints to the authorities concern with the airline to endeavor to track my luggage or be prepare to replace them in shortest possible time.
I have items in that box more so my camouflage uniform with ranks and other insignia I would be happy to lose easily.
I have attached a copy of all the items contain therein in my box for your necessary action. You can contact me on mobile number (+ 2348139016243) and email ( mansarayyirah@yahoo.com ) for further clarification.
Yours Sincerely
YIRAH MANSARAY
LIEUTENANT COLONEL
PROGRAM OFFICER OPERATIONS
ECOWAS STAND BY FORCE
DEPT OF POLITICAL AFFAIRS PEACE AND SECURITY
NIGER HOUSE, CLOSE TO AKWA IBOM HOUSE
ABUJA
NIGERIA
LIST OF ITEMS IN MY BOX CHECKIN ON ETHIOPIAN AIRLINES IN BOTSWANA FOR ABUJA ON THE 4 AUGUST 2017,
SER NO ITEMS REMARKS
1 Jbw chronograph diamond crystal pave gold plated stainless steel men’s watch
Bought in Botswana
2. Military desert boot Brown type
3 A pair of American camouflage uniform suit American model
4. 1 x Beret with cap badge
5 1 x complete brown coat suite
6 2 x long pair long sleeve shirts
7 5 x assorted long sleev shirts
8 4 x assorted coloured T shirts
9 1 x pair suit jogger suite
10 1 x black trousers
11 1 x Long karki trousers
12 1 x wool cotton long sleeve shirt Bought in Botswana
13 1 x jogging sniker ( grey coloured )
14 2 x skirt dress Bought in Botswana for my daughters
15 4 x under vests
16 3 x Nikers
17 3 x assorted coloured neck ties
18 1 x cold cap
19 1 x sleeveless wool under coat wear Used for cold weather
20 1 x long sleeves wool under coat wear Used for cold weather
21 1 x Brown box
22 Gucinir black shoe Boot like
23 Toiletries Paste, brush, mouth wash, shaving sticks, clinic clear cream
24 Leather slipper
25 Chest syrup bottle Already in use already in use
Please I need to know if Ethiopian airline gets to Kingston Jamaica or any other city in Jamaica. I have an urgent need to travel there by Wednesday next week. Please take this as urgent.
Think, for all your customer service lines to be out of touch speaks volumes of yourselves…priding as AFRICAN BEST….
Hello sir/ ma.
I am highly disappointed,after I have gotten my Visa to Tanzania and I bought my return tickets & I paid for my hotels in Dar es salaam .which I proceeded the journey on the 13th of Jan. 2018.to Dar es salaam,on getting there. The immigration officer,just said we have to return back to nigeria for no reason;when we asked him why? he just said for security reason; No genuine reason ,in fact He did not say anything. That was how I got back to Nigeria. Please I need the reputable organisation to look after my complained and make rectify this issue. This are my names : Anibire Hammed Akinkunmi & Booking Ref: SYGQZS. Pls urgent respond is needed.thanks
I can’t get your email and contacts please assist urgently.
I want to change my flight from Lagos to Abuja departure date 7/ Feb to Kenya
It is so difficult getting across to all your customer lines. No one seems to want to pick their call at all.
Dear sir
My flight ET 910 is on 23.7.2018 from Abuja to Mumbai Via Addis .. Please guide me to book a vegetarian Hindu meal in the flight .
Hi, please I will like to know if the Ethiopians airlines office Abuja will be opened tomorrow. I want to book a ticket for thursday flight. I am presently in Abuja.
Dears
I want to know about miles point transfer,
My sheba milles point is 68596 and my family point is 36969, now I want to purchase air ticket for my family from Abuja. Pl send contact no and office address,
Hi,
We need help to retrieve two luggage.
Attached is the ticket and luggage tags( all included in the contact email provided)
Mr James Namoun Akalisuo with Ref no: WWYIOZ
Ethiopian Airlines booking Abj – Dallas return
Dallas – Abj is for 14th Dec but missed the flight while his luggage has been check in and boarded.
Although he is been rebooked for 17th Dec Dallas – Abj.
Please
1. We would love to know the state of the two luggage
2. And we don’t know if the luggage arrived Nigeria already because we need your officials to help keep the said luggage in their custody till Mr James arrival.
Please we await your prompt response ASAP.
Thanks
Tried all your phone numbers to obtain clarifications on how to pay for reservations and all the calls went unanswered. The information is also not available on your website. Extremely frustrating and disappointing.
Dear Sir/Madam,
Reference: [TKT 071 2120542783]
I am writing to you in connection with the above ticket number which I booked on June 2018.
I am on a student visa and i am not willing to return to Nigeria before the expiration date of my ticket.
I am requesting for a refund of my return ticket. i will be looking forward to hear from you soon.
Yours faithfully,
Oseni Olamide H
Good morning!
I am trying to book a flight Abuja Bangkok departure on 18/09 and return on 23/09 it is around 230.000 Nairas each way but i cannot do it online. I am looking to the shortest flight duration. Could you book it for me and i will send you someone to pay asap? How much is the flight?Could you pls send me the booking?
MANY MANY THANKS,
Montse
Good day.
I wish to open my flight ticket due to the global pandemic that would make my journey impossible. My reservation number is RDUWDC for the journey scheduled for 13th may 2020 from lagos to Entebbe Uganda.
I tried all your numbers and they are not going, only one (sales team) entered and it was not picked. I also sent a mail and did not receive a response.
I hope you can improve your customer care services.
Thank you.
your Abuja lines are not reach able and i cannot make payment online,several mails sent without any response