Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. The airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.
Kenya Airways Harare Town Office Address: 1st Floor, Social Security Centre (SSC)
Corner J. Nyerere way / Sam Nujoma street
P. O. Box: 2490
Harare
Zimbabwe
Kenya Airways City Office telephone contact numbers: + 263 242 731070, + 263 242 731080, + 263 242 704591, + 263 242 705690
Reservations: +263 772 248 518 (Mobile)
Whatsapp Number: -+ 254 705 474 747
Email: Customer.Relations@kenya-airways.com
Working hours: Monday – Friday 8am-4pm
Map: View location here
Kenya Airways Official website: www.kenya-airways.com
Kenya Airways Online Check-in: www.kenya-airways.com/online check-in
Check Kenya Airways flight status here: www.kenya-airways.com/flightstatus
Check Kenya Airways flight schedule here: www.kenya-airways.com/flight-timetable
Kenya Airways baggage services telephone contact numbers: +263 4 731070, +263 4 731080, +263 4 705690, +263 4 704591, +263 4 796970
Kenya Airways Baggage Allowance
View Kenya AirwaysĀ Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.
Kenya Airways Customer Care Phone number | Email
Kenya Airways Head Quarters: Kenya Airways Head Office Airport North Road, Embakasi P.O. Box: 19002 ā 00501 Nairobi, Kenya
Kenya Airways Customer Care (Global) Phone Number: +254734104747, Global Mobile: +254711024747
Kenya Airways (Global) Whatsapp Number: +254705474747
Working Hours: 24 hours
Email: customer.relations@kenya-airways.com
Kenya Airways Baggage Trace
You can track lost baggage online using a file reference number: Trace your baggage atĀ Kenya Airways
Kenya AirwaysĀ BaggageĀ Phone: +254-20-3274747
How to Web Check-in at Kenya Airways?
Procedure to do web check-in or online check-in in Kenya Airways
- Visit https://www.kenya-airways.com/in/en/
- Enter ticket number or booking code
- Enter the Reference number (if you have)
- Enter the passengerās last name.
- Click continue
Kenya Airways Special assistance
Travel during pregnancy in Kenya Airways
Pregnancy rules in Kenya Airways:
- Expectant mothers can travel in Kenya Airways till 36th week of the Single pregnancy and 32nd week of the multiple pregnancy.
- A medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF). Download
- The certificate must be dated within 10 days of your flight departure.
*For any special assistance, Contact: https://www.kenya-airways.com/expectant-mother/
Reduced Mobility Services
Passengers are provided Wheelchair services at free cost. You can also bring your own wheelchair or other mobility aid or assistive devices free of charge. You must make reservation at least 48 hours prior to flight departure.
Tel: +254 734 104 747, Mobile: +254 711 024 747, Whatsapp: +254 705 474 747 or talk to us through ‘Talk to us’
You can bring your manual wheelchair (collapsible or dismountable) as hand baggage, and the size should not exceed as given below:
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Aircraft Type | Maximum Dimensions (L x W x H) | Maximum Weight |
Boeing 787 | 152 x 139 x 149 cm 59.5 x 54.5 x 58.5 inch |
No max.weight |
Boeing 737-300, 700, 800 | 112 x 113 x 85 cm 4 x 44.5 x 33 inch |
No max.weight |
Embraer 190 | 120 x 100 x 70 cm 47 x 39 x 27.5 inch |
125 kg/275.5 lbs |
[/su_table]
How to change mistakes in your name, flight date and refund ticket in Kenya Airways?
View How to change mistakes in your name, flight date and refund ticket in Kenya AirwaysĀ through the above link.
Kenya Airways Offices Worldwide
Find Kenya AirwaysĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Types of Planes / Air craft available with Kenya Airways
Total fleet: 45
- Boeing 737-300
- Boeing 737-700
- Boeing 737-800
- Boeing 777-200ER
- Boeing 777-300ER
- Boeing 787ā8
- Embraer ERJ-190
- Boeing 737-300F
FAQ:
1. What are the Special Services offered by Kenya Airways in Kenya Airways Harare Zimbabwe?
- Extra Seat for Personal Comfort
- Special Assistance
- Special Carrier for Pet Animals
- Disability and Medical Assistance
- Expectant mothers
- Unaccompanied Minor service
- Extra Baggage
2. What is the baggage allowance in Kenya Airways?
- Carry-on piece with a maximum of 7 kg
- Checked piece not exceeding 20 kg.
3. How long does it take to fly from Kenya to Harare?
- From Jomo Kenyatta International Airport to Harare International Airport with an average flight time of 5h 31m.
4. Does Kenya Airways serve alcohol?
- While onboard, a glass of fine champagne or water given as warm African hospitality (between 46 minutes and 1hr 30 minutes). Freshly prepared cold and hot snacks served with a beverage of choice.
5. What is not allowed on Kenya Airways?
- Explosives, munitions, fireworks, and flares.
Queries handled by Kenya Airways Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Asante Rewards.
Is there any problem / complaint with reaching the Kenya Airways Town Office in Harare, Zimbabwe Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Kenya Airways Town Office in Harare Zimbabwe: (click on the stars below)
I am looking to book a flight for my son from Xian in China on the 01-07-2018 to Zimbabwe and a return to China Xian on the 01-09-2018. The departure date and return dates can be set around the given dates as he is due to close university and return open at about the above dates. Is it possible to pay up the fares now from Zimbabwe that will allow him to travel without hussles.
Kind regards
George
I made a booking with Kenyan airways from Entebbe to Harare. Round trip. However the payment is to be made in Zimbabwe. So I would like to ask the mode of payment which you are accepting. Can I send someone to swipe or do you need US dollars or you also accept bond notes. Please reply ASAP the booking is expiring tomorrow. I tried calling you but all the contact numbers on your page are outdated and there is no reply from the email either.
Good day.
I would like to find out if I can swipe using local bond noted at the Kenyan Airways office in Harare
Can I have your new contact numbers for your Harare office
The numbers keeps ringing and no one is answering, that’s really bad
How much is harare to Entebe flight
phone number on google is outdated
I made a booking with Kenyan airways from Entebbe to Harare. Round trip. However the payment is to be made in Zimbabwe. So I would like to ask the mode of payment which you are accepting. Can I send someone to swipe or do you need US dollars or you also accept bond notes. Please reply ASAP the booking is expiring tomorrow. I tried calling you but all the contact numbers on your page are outdated and there is no reply from the email either.
I made a booking with Kenyan airways from Entebbe to Harare. Round trip. However the payment is to be made in Zimbabwe. So I would like to ask the mode of payment which you are accepting. Can I send someone to swipe or do you need US dollars or you also accept bond notes. And if you are accepting bond notes do you rate them and which rate are you using. Please reply ASAP the booking is expiring tomorrow. I tried calling you but all the contact numbers on your page are outdated and there is no reply from the email either.
I would like to enquire on the status of flights between Harare and Lilongwe. i have seen that on the website the flights are now appearing. Kindly confirm that they will resume as indicated as i would like to fly to Lilongwe next week
Kindly note that i have made a mistake on customer details i need to change the details and my reservation code is 3EQ2AY.
How can I be assisted regarding a missed flight
Do you have flights from harare to western sahara?
Why there is no one picking the calls at harare office? At least put mobile number, this is unacceptable guys
Good afternoon
let me start by appreciating your good services.
I want to make some inquiries. We have a conference in Kisimu, Kenya in May. We want t travel as a group of more than 10people. Can we get one flight to and fro. Also may I have the fares. the dates are 16 departure and 24 return. May I kindly knw if you can offer us any form of discounts.
I wish to talk more on my email or phone.
Your response will be appreciated
Thank You
May you please respond to emails or pick up your phones.
could i have fare quote for Harare to Manchester one way trip. accompanied by two children 3yrs and 11 yrs old. dates. travelling dates 10 to 12 august 2023