Qatar Airways Town Office in Copenhagen, Denmark 45


About Qatar Airways Airline:
Qatar Airways Logo
Qatar Airways is one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the state-of-the-art Hamad International Airport in Doha, the State of Qatar.
The Qatar Airways started in 1997 when we launched operations with just four aircraft. Qatar Airways currently flies 177 aircraft to more than 150 destinations across six continents. Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012 and most recently in 2015, Qatar Airways has won the confidence of the travelling public.

Qatar Airways Airline Copenhagen Town Office Address: Sankt Annae Plads 13
1250, Copenhagen, Denmark

Qatar Airways Reservation office telephone contact numbers: General reservations: +45 38 124 124

Website support: +45 38 124 137

Privilege Club: +45 38 124 138

Other Telephone: +45 38 124 124

Email: [email protected]

Fax: +45 38 124 125

Working hours
Location

Qatar Airways baggage services telephone contact numbers: +45 3232 3260

Qatar Airways International Customer Care (Qatar / Doha):+974 4023 0000

View Qatar Airways Privilege Club members service centre  exclusively for Qatar Airways Gold and Platinum members

Qatar Airways Flight Code: QTR

Qatar Airways Baggage Allowance

Swoop Airlines Baggage

View Qatar Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Qatar Airways Customer care / support

Qatar Airways Contact Centre: +974 4023 0000

Qatar Airways Contact Centre Business hours: 24/7 Support

Qatar Airways Customer Care Support

Check the above link to know the Qatar Airways customer care phone number, email etc

Qatar Airways Special assistance

Travel during pregnancy in Qatar Airways

Pregnancy rules in Qatar Airways:

  • Expectant mothers can travel in Qatar Airways till 35 th week of the Single pregnancy and 33rd week for multiple pregnancy.
  • After 28 th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • you must apply for medical clearance by submitting a medical information form (MEDIF).
  • Download Form/Download Medical certificate

How to change mistakes in your name, flight date and refund ticket in Qatar Airways?

View how to change mistakes in your name, flight date and refund ticket in Qatar Airways through the above link.

How to Web Check-in in Qatar Airways?

Procedure to do web check-in or online check-in in Qatar Airways

  1. Visit https://cki.qatarairways.com/cki/dashboard
  2. Select ‘Homepage’ section.
  3. Enter the “Booking reference” and “Last name”.
  4. Click on “Check-in”.

List of Qatar Airways Office Worldwide

View the List of Qatar Airways Office worldwide through the above link.

Queries handled by Qatar Airways Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Qatar Airways Qmiles reward points

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45 thoughts on “Qatar Airways Town Office in Copenhagen, Denmark

  • Ingela Borggren

    Dear Qatar

    Could you please inform me if any flight schedule changes been done due to the political situation in Doha

    Best regards Ingela

  • Elisabeth Gjemmestad

    Frequent flyer number: 520871739 booking reference: PE73BT Joakim Gjemmestad
    Please add Joakims middle name MAY to his profile and booking. Full name as in passport: Joakim May Gjemmestad.

    Thank you for your kind cooperation.

  • jørgen nordkild

    i MUST COMPLAINE ABOUT YOUR COSTUMER SERVICE :
    iMPOSSIBLE TO CALL YOUR OFFICE IN COPENHAGEN, THE LINE IS CONSTANLY BUZZY, WAITING AND WAYTING !!!
    Please get back to me with info about bagage. 1 Can i take 2 items for the 30 kg aloved
    How much for extra bagage.

  • Tine Benedikte Skyum

    Hello,
    In 4 weeks am going to visit Doha, Qatar, for 2 days (Saturday morning until Monday evening) with my husband (both Danish citizens) on our way to Australia. We travel with Qatar Airways. Unfortunately, it has been very difficult for me to find out what to do about visa to Qatar. Can we get the necessary visa, when we arrive in Qatar? Or do we have to apply in advance ? If so, how should we do it??
    Hope to hear from you very soon.
    Best regards.
    Tine B. Skyum

  • Bent Frederiksen

    Hello Qatar Airways
    I have tried to get through to the office in Copenhagen, but without luck!
    We are 2 couples going to Thailand in January 2018.
    My wife and I have been there before but our friends have not been to Thailand before,
    so we hope you can help us so we can help them fill in the Arrival and departure card.
    Can you help us with them, possibly send them to us in advance ????
    Thank you for your help
    Booking reference: UQ3VVH- FREDERIKSEN
    Best regards
    Bent Frederiksen
    Grønnegården 604 B
    2670 Greve DK

  • Bent Frederiksen

    “please resend the mail again”
    Hello Qatar Airways
    I have tried to get through to the office in Copenhagen, but without luck!
    We are 2 couples going to Thailand in January 2018.
    My wife and I have been there before but our friends have not been to Thailand before,
    so we hope you can help us so we can help them fill in the Arrival and departure card.
    Can you help us with them, possibly send them to us in advance ????
    Thank you for your help
    Booking reference: UQ3VVH- FREDERIKSEN
    Best regards
    Bent Frederiksen
    Grønnegården 604 B
    2670 Greve DK

  • Rikke

    it is impossibloe to get through to your office. I have booked a ticket for someone else and now she has recieved an email that I have to be in the airport to show my credit card. This is not possible! Please find another way to verify TODAY 4.11.2017 Booking reference WMFU63

  • Bent Frederiksen

    Hi Qatar Airways

    Can you help with a question?
    We are 2 couples flying with you on January 21, 2018 to Phuket, Thailand.

    We have got our order (UQ3VVH) standing at our seats ECONOMY (N) and next to our friends (OAJADY), there is ECONOMY (S) and ECONOMY (Q), what does it mean?

    A question for Departure and Arrival Cards we need to fill in to get in Thailand can you send them so we can fill them out of our home?

    The best regards
    Bent Frederiksen

  • Stuart Flanders

    Dear Qatar

    Could you please give me the price range for buisness class tickets
    from Copenhagen to Melbourne return.
    I intend to travel from around the 3oth of April and return around the 30th of June.
    Both dates are quite flexible.

  • Vinod Kumar Jaura

    I was trying to call Customer Services Officer from Copenhagen to find out the the status for my request for 2 tickets from Copenhagen to Auckland for 14th March 2018..
    The request was sent from The Hospital on Friday the 9th March.
    Kindly advise the status
    Cell Number +64 9979775477

  • Michelle Rommerdahl

    Hello Qatar,

    Could you please inform me if there are changes in flights on the 4.th of April to Bangkok due the political situation in Denmark?

    Bedst regards
    Michelle Rommerdahl

  • Birgit Adamsen

    Good Morning.

    Booking Reference MPAHOX
    Ticket number : 157-5633323320
    Frequent Flyer : QR 240658755

    Monday the 2nd of April I arrived after a very good and enjoyable travel from Maputo via Doha, on business class.
    My original plan of returning is scheduled to Wednesday the 11 of April.
    Just now I have send my document and passport to Stockholm for visa for Mozambique where I live.
    The question is if the documents will manage to arrive in time before departure.

    Is it possible to change the date to the 13th of April leaving in afternoon/ night and coming to Maputo the 14th of April in the afternoon ?
    What will this change cost ?

    All my best regards

    Birgit A

  • Finn Therkildsen

    Regarding departure from Copenhagen to Doha
    Description: Qatar Airways flight number 160
    Copenhagen CPH 17:40 (local time) – Doha DOH 00:45 (local time)

    There was a lot of powerful and cold aircondotion in the plane

    Several passengers took blankets and hoodies on
    We called it to the staff several times but it took a very long time before it became reasonable

    Sincerely
    Finn Therkildsen

  • Finn Therkildsen

    Regarding departure from Copenhagen to Doha

    Description: Qatar Airways flight number 160
    Copenhagen CPH 17:40 (local time) – Doha DOH 00:45 (local time)

    There was a lot of powerful and cold aircondotion in the plane

    Several passengers took blankets and hoodies on
    We called it to the staff several times but it took a very long time before it became reasonable

    Sincerely
    Finn Therkildsen

  • janni ea jensen

    hej hos qatar airways
    Jeg skal flyve med jer 6 oktober og hjem 16 oktober til Doha og derfra til bangkok.

    Bookingsnummer København – Bangkok OCV5Y8

    Bookingsnummer Bangkok – København OCV5Y8

    Jeg har forsøgt at finde ud af hvordan jeg får enten vegetar mad, men helst vegansk mad ombord.
    kan i fixe det please.

  • abdulla mamun

    I have face two items travel in Bangladesh from Doha to Dhaha and dhaka to doha worst service ever, from copenhagen to doha service was fine but after that unethical service, no customer care, no drinks, have to take off seat and ask every one hour to crew, baggage missing, broken baggage, late baggage arrival, rude manner from dhaka airport qatar employees(mannafi), i don’t understand why? so i am thinking to fly emirates for next times.
    I should receive compensation from dhaka airport but i didnt get yet.

  • Lars Gaarn Jensen

    We have ticket to Thailand – booking M96R62 – My wife have problem with her kneecap, and are not able to travel now.
    It is possible to get a later departure – we can not give You a date – but about 60 dayes or more – or can we get money back.
    Hope to hear from You as soon as possible.
    Inger and Lars Gaarn Jensen.

  • Thi Hong Hoa Pham

    Dear Qatar!
    I have some questions would like to ask. Could you please help me answer??Thank you in advance for your help.
    1. I often buy ticket and come back to visit my country by Qatar Airway. I alway had 30kg baggage plus 7kg of hand luggage. Why this time when I book the ticket, you got the notice that I have only 30kg baggage include hand luggage??? And I only know that after I paid and got the ticket?? Could you please confirm me?? My booking number for three people are: N4FMW9.
    2. I have a small baby will fly with us, could she got a small bed for her on the aircraft?? and her travel trolley which we will take with me will count as oversize luggage? or is it free( not count) to carry on airplane?
    3. I could not create an account for membership bc it is complicated to get the correct form of passwords even though I did try many time. Could you please let me know how can I sign up to become member card???
    Thank you very much for your time and your consideration.
    I look forward to hearing from you.
    Best Regards!

  • Mette Bjerregaard Bjerrum

    Hi,
    We have a reservation with Qatar in January/February. We are travelling with one infant.

    How do we reserve a baby bassinet?

    Best regards,
    Mette

  • Heine Sørevik

    Hej vi er 3 personer der skal til Sri Lanka og 2 af os er kommet til og bytte om på mellemnavn og efternavn i vores visum, vi kar været i kontakt med ambersaden for og høre om dette er et problem i forhold til indrejse i Sri Lanka, spørgsmålet går på om hvorvidt der er problemer med incheckningsskranken i kastrup lufthavn når denne fejl er der?

  • Michael Holst Nielsen

    Hi qatar. I have tried to book for me and my family. There is at the moment 2 unborn children in the family and i dont know how to book for them. Please let me know how i can do it without knowing their birthday or name.

  • Afshinmichel mataji

    hi i have a ticket for monday to phuket thailand i can i fly or can’t. Help me with it

    from copenhagen doha phuket 15 03 2020

    CAIRO: Qatar has banned temporary tourists from 14 countries, including Thailand, from Monday to prevent the spread of the rapidly expanding corovirus, the government announced on Sunday.

  • Maryam Malakouti

    slm.. unfortunately I’m trying to order a flying ticket online, but I can’t.
    where do I purchase the ticket?
    it says only the flight, price and connections but no purchase button.
    I’ve tried this now for two days.. the ticket became more expensive at the same time.. but I can’t order the ticket until now.
    very frustrating.

  • Buddhi Prasad Poudel

    Very unprofessional and rude costumer service with a very little knowledge about Qatar airways standard and value. A phone receiverd(NOt costumer service provider) i would say called Kautilya was very rude, unhelpful regarding my ticket refund issue. He was in a hurry to hang up the call, i seriously doubt the standard and values of Qatar airways after talking with him.

  • Lars Nielsen

    I have bougth tree tickets to Manila via Ticket.dk. I’m still missing to get my refund the cancelled trip. the
    ordre no is 12775569. But I can’t get in contact with Ticket.dk by phone or mail, please adwise how to handle this problem.

  • Henrik

    Last monday 16:45 I called your service 38124124 becouse I wanted to chance my ticket. Having a nice and friendly lady to help me.
    I dont speak so good english. So she do a very good job and was so friendly and service minded. Please give her a bonus 🙂
    Looking forward to fly with you for the first time, and try your q-suites 🙂

  • Marie Visholm

    Vi kan ikke få vores penge retur, fra vores flybilletter som blev aflyst pga. covid 19. Jeg har ringet og skrevet, hvor de lover de kommer, men vi har ikke modtaget nogle endnu. Simpelthen for dårligt…

  • Rakesh Kumar Sharma

    Dear Sir/Madam,
    I made two bookings on 8th October 2020, Booking references are VLRH4O and VO742A. We showed up at the airport 3 hours early at the Copenhagen airport today (22 October 2020) morning. But we’re asked to fill-up the online form so as to submit at Kathmandu airport, Nepal. (Later I came to know that we can fill-up the form at the Kathmandu airport itself). So, I filled up the form for myself and my family as well. It took a very long time for filling up the form as well as printing them because there was a queue in the Ticketing office. When I went back to the Qatar airways counter, it was already closed. Then I came back to the Ticketing office and explained everything. The Ticketing officer asked to call Qatar airlines itself. I tried to call the Qatar airlines office in Denmark. But, the phone was not picked up for more than half an hour. After then, the ticketing officer asked me if I would like to change the ticket. There was no option for me. So, he helped me to changed the ticket with an additional charge of 5,798 DKK on VLRH4O and 1,825 DKK on VO742A (according to the invoice I received from the Ticketing office at Copenhagen Airport). My question is why we couldn’t board without filling up the form even though we can fill it up at the Kathmandu Airport? I have even checked in electronically as well yesterday. So, I would like Qatar airways to return my additional amount paid for the changed ticket. I am sure that Qatar airlines, being a very reputed airline, will consider this matter and listen to the customers in case of trouble. I totally believe that Qatar airways resolve this issue with no hesitation. Thank you and have a nice day ahead.

  • Penelope Jordan

    Your customer service in Copenhagen is absolutely terrible!!!!!!!!!! I need information about my voucher for a flight cancelled earlier this year. Not only is it impossible to get through to the office by telephone but your website and social media contacts are also useless. My side on the website is also absolutely no help. I only hope you can fly planes better than this .??????????? How do I get through to you ????????

  • Farah Perveen Mughal

    Hi,
    My husband(Zulfiqar Ahmed Mughal) is in Pakistan. He had to fly to Denmark with Qatar Airways on the 4th of April, which he could not because he was COVID-19 positive. (booking number: RV5VGB, Flight QR 633, and E-ticket number: 157-3853310093). I want a refund for his ticket, as he was not able to take the flight due to corona.
    By finding the rules for Denmark from the IATA homepage (https://www.iatatravelcentre.com/world.php), I can find out that passengers entering or transiting through Denmark with a medical certificate with a positive COVID-19 PCR issued at least 14 dags, and at most 84 dags before arrival are exempted from the rule of showing a negative COVID-19 test. The same information can be found on the home page of the Danish health authority (https://coronasmitte.dk/raad-og-regler/emner/rejser-til-eller-via-danmark/personer-der-rejser-til-danmark-med-fly).
    I called Qatar international customer service at Copenhagen airport about this matter. Firstly, I am sorry to say, but I cannot call it customer service as the employee did not have information about this running matter. An employee at the customer service cannot reply to the customers if he/she is not updated or if he/she is not able to find relevant information about the queries.
    Secondly, I want to be sure he will not be refused to fly with Qatar airways from Pakistan. What should my husband do? He has booked again his seat in Qatar on 20th April (14 dags after the first positive corona test). If there is any requirement to fly with a positive corona test taken 14 dags before departure, please do let me know.
    Best regards Farah Perveen Mughal

  • Jan Klug

    Hjælp. Jeg, Jan Klug, Assensvej 129, 5771 Stenstrup bestilte igår en returbillet til Thailand på nr.157-2386026705 med udrejse den 29 november og hjemrejse den 28 marts. Kan jeg få den billetten ændret så hjemrejsen bliver en returbillet uden hjemrejsedato (åben billet) således at jeg kan ændre den når jeg er derude.
    Hvad skal jeg betale mere for det?

  • Thomas Barming

    Dear Qatar Airways,

    I Accidently misspelled my Middle name when I reserved my ticket.
    We are 4 travelling together with the same middle name but I got my middle name wrong.
    It’s a simple matter, and I only want to ensure that everything is correct
    It seems impossible to reach you by All numbers here on this page.
    Please contact me asap so we could get i fixed.
    Travelling on Jan 3rd. 2022

  • Clarissa Hesner

    Unable to contact the Copenhagen office. My husband and I are flying Qatar to the Maldives in a few weeks (Booking ref. S4W2VC). When trying to get access copy of the Qatar Airways consent form to fill out prior to our check in, it could not be printed from the link in Qatars website (the website simply said – NOT FOUND) Please let us know how to access this form.
    We look forward to hearing from you as soon as possible.
    Many thanks
    Clarissa and Soren Hesner
    [email protected]
    [email protected]

  • Debarchan

    What are the requirementa to travel CPH – DOH – BLR after India lifts the need of rtpcr test ? Only vaccine certificates enough to book this route ?