Turkish Airlines Paris, France Management Office Phone number, Address, Email, Working hours, Google map location
About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. It is the national flag carrier airline of Turkey, headquartered at the General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airlines Paris Management Office Address: 8 Place de lOpera 75009, Paris, France
Reservation office telephone contact numbers: Call Center: 0825800902
International calls: +33 1 56 69 44 20
France: 01 56 69 44 20 / +33 1 56 69 44 20
Email: [email protected]
Fax: 33 1 45 63 10 80
Working hours: weekdays 09:30-12:00 / 13:00-17:30
Saturday Closed
Sunday Closed
Map: View the direction here
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)
For baggage inquiries: Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
Turkish Airlines General Management
Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
Travel during pregnancy in Turkish Airlines
Pregnancy rules:
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
FAQ
1. What is the Turkish airline checked baggage allowance?
- Business – 30 kg, Economy – 20 kg, Infant (0-2 years old) – 10 kg + 1 collapsible baby carriage / buggy (115 cm)
2. If I take joint flights with partner airlines, will my baggage allowance change?
- Yes, Baggage allowances vary according to the partner airline operating your flight.
3. How can I pay with 3D Secure verification?
- If you’re making payments with credit / debit card, 3D Secure verification are required and supported by the card bank. You’ve to enter the 3D Secure password after the card information is entered.
4. What online payment methods are available at Turkish Airlines?
- Payment can be made via Turkish Airlines online channels with Sofort, Ideal, Klarna, KNET, Alipay, Shetab Card, UnionPay, Internet Banking, EFT, BKM Express credit cards, Google Pay and Apple Pay.
5. Can i take any instruments with me into the cabin?
- You can carry an instrument weighs not more than 75 kg (Maxi. dimensions of 140X42X25cm).
6. Did Turkish Airlines have any discounts for funeral attendant?
- Yes, Turkish airlines have discounts to funeral companion passengers traveling on direct/connecting domestic flights and TRNC – Nicosia flights. Passengers must apply to sales offices with the original bill of lading prepared by the relevant Turkish Cargo authorities for funeral transport conducted by Turkish Airlines and AnadoluJet (except Codeshare flights). You can also contact Turkish Cargo via the call center at 0850 333 0 777.
7. Can I carry perfume and deodorant in my carry-on baggage?
- You can carry deodorant and perfume in your cabin baggage in a container of under 100 ml. (Must be tightly sealed)
Is there any problem with reaching the Turkish Airlines Paris Management Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airlines Paris Management Office in France: (click on the stars below)
Good afternoon.
Im writing you on behalf, of Mr. Igors Vaninovs – Co-founder of BMA – Brand Management Agency.
Mr. Vaninovs, would like to make an appointment with General Manager/ supervisor of Turkish Airlines France in Parisian office ( or in London) to discuss different topics:
– possible ways for collaboration and cooperation;
– advertisement options;
– customer service.
Please find below our company contact details:
Brand Management Agency
BMA website : http://www.bmagency.net
Mail : [email protected]
Assistant: [email protected]
Faithfully,
Jeremy Clot
Turkish airlines doesn`t answer me !
i bought the ticket from website directly and now due to covide-19 reimbursement has to be done .
i sent email to Turkish air line several times no answer.
i tried to call but no answer.
it is not professional way for customer service .
my reservation no :TY2WLW
please answer me when Turkish will payback ?
SUNRISE VOYAGES (FRANCE) is a Registered Sri Lankan Travel Agency. There are a number of passengers who wish to travel to Colombo on the first available flight from Paris. I have also purchased 3 tickets for 3 passengers to fly from Colombo to Paris on 2nd June but now it appears cancelled. PNR Q55UDX.
Please be kind enough to call me 06 3878 3755 as I wish to discuss with the Commercial Section to purchase over 100 tickets during the month of June as there are seats available from 1st July onwards in the system.
Thanks
Ainsley F.E. FERNANDO
Managing Director
SUNRISE VOYAGES (FRANCE)
Turkish airlines doesn`t answer me !
Après avoir contacté “Turkish” airline via facebook, le webmaster m’a répondu (plus d’un mois après) que je pouvais m’adresser directement à un des bureaux de vente.
Je souhaite savoir ce que propose la compagnie pour les billets achetés en mars. J’ai attendu très longtemps la réponse du site Edreams qui prétend faire les démarches pour moi ce qui semble faux. Et c’est faux.
Quant à Turkish ; aucun effort pour m’informer en dépit de mes démarches.
Quelles solutions proposez-vous ? Avoir, remboursement ? Le temps passe et aucune réponse sauf de tant à autre des messages publicitaires automatiques qui me somment de prendre soin de moi.
Manifestement, vous prenez soin d’abord de mon argent.
J’attends de vos nouvelles.
Reference: VDDEZK / Latest E-Ticket: 2352412436865
Dear Management, as clearly recorded under above references, my return flight from NCE (France) to IKA (Tehran) business class has been cancelled & changed so far 4 times I believe, and today I was informed that the latest flight of 01/07/2020 NCE to IST given to me few days ago is also cancelled, with no other flight from here possible. Since I have to fly back from here to Tehran, I want you to please confirm to me that Turkish Airline will either give me an open one way business class ticket NCE – IST – IKA valid till end of year, or will refund me the full amount to the credit card used by me when the ticket was purchased, and confirm the arrangement by return email to me, in which indicating the amount and the date that it will be refunded.
Thanking you in advance for your prompt reply, I remain with best regards.
I need your help i bought a ticket online it has been canceld what should i do i try too much to call yor help line number but it doent work please help me.
J’ai acheté 2 billets (N°235456855441 et 442) dont j’ai demandé le remboursement en ligne. N’ayant pas trouvé le bouton “remboursement”, j’ai cliqué sur le bouton “avoir”, MAIS JE VEUX UN REMBOURSEMENT.
J’ai donc téléphoné au call center en français. Une gentille personne au téléphone m’a dit que c’était possible et m’a envoyé un “electronic miscellaneous document display” à présenter à votre guichet à Charles de Gaulle pour remboursement. Après une demi-journée dans le train, après avoir couru d’un terminal à l’autre (vous n’êtes plus dans le terminal 1 comme écrit sur votre site web) et de zone en zone (de D à 2A), attendu debout pendant 2 heures (j’ai 78 ans), votre seule employée m’a annoncé qu’elle ne pouvait pas me rembourser, que c’était impossible. Je vous demande de bien vouloir procéder à ce REMBOURSEMENT. Je vous donnerai mes coordonnées bancaires si nécessaire, car elles ont changé. Merci par avance.
PS Ne me répondez pas que j’ai un avoir. Je le sais et je veux le changer REMBOURSEMENT
Turkish Airline doesn’t answer me at all. I bought the tickets from Turkishairline website and the currency was in euro. Due to the Covid-19, the flights were cancelled. I called the main call center aksing for my reimbursement. They ask me to contact the office in Paris, as I bought ticket when I was in France. But since August I am aksing for it many times, but I don’t have any answer? Why? It is totally disrespectful?
My ticket number: 2352411870128
Bonjour madame et monsieur je m’appelle zmarai Wahidullah déjà je acheté une ticket pour aller routeur en Afghanistan déjà je allez en Afghanistan routeur pas volé après je acheté une billet la emarate 800$ je veux moi l’argent rombource merci
i directly booked a flight directly on the turkish airline reservation website that got cancelled and reschedueld four times.
After the fourth time it still got cancelled. I
They told me that the refund of the entire amount paied is possible or a reschedule.
I asked for a refund and they told me that they have a problem on the system and because i paied from france in euro i have to get a refund from the french reservation office. The french reservation office told me that they are not allowed to do so because they are subcontractors and they dont have access or authority to that.
Calling back the turkish airline main customer service they told me that they cannot do anything for the moment and they proposed to give me an open ticket valid until the end of 2021 as a temporary solution and i can ask for a refund as soon as the reservation office in Paris get fully functional again.
After a year now they still cannot solve the problem, neither in Turkey nor in France.
Sending a complain to the Turkish Airline they replied that the refund has been done, which never happened and just the last week your agents in the call center confirmed that it has never been done.
Please fix your management, coordination and IT problems and please an answer to my request as the refund has never occured.
i bought the ticket from website directly and now i have recieved et mail with (flight schedule change / cancelled flight information) .
i sent email to Turkish air line, no answer for the moment.
i tried to call but no answer.
Can someone inform me about my flght plan , PLEASE.
My flight reservation is S8ZWS2
Thanks a lot
Si besoin, je peux vous envoyer le courriel en français.
Je vous remercie d’avance
Bien cordialement
TA cancelled my flight in June 2020 reservation no: RH773K. I have applied for a refund but told I do not meet the criteria. What criteria do you have to meet when TA cancels your flight – just supply a refund? I was told to call the Call Centre. After 8 unsuccessful attempts I am told that a refund cannot be done from the Call Centre – what nonsense. So, I was told to go to a sales Office in France where I live. Nearest is 4 hours away. Then told to email Toulouse and they would make a refund. All mails returned “Mail Box Full”.
This is dreadful customer service. Please contact me to process a full refund. You have my contact details.