XiamenAir Customer Care Phone number | Email


XiamenAir (formerly Xiamen Airlines)  is the first airline operated in the course of modern enterprise in China. Established on  1984 and based in Xiamen, Fujian Province it operates scheduled passenger flights out of Xiamen Gaoqi International Airport and, to a lesser extent, Fuzhou Changle International Airport and Hangzhou Xiaoshan International Airport. The airline is owned by China Southern Airlines (55%), Xiamen Construction and Development Group (34%), and Fujian Investment & Development Group (11%). Xiamen Airlines holds a 99.23% stake in Hebei Airlines, 60% stake in Jiangxi Airlines.

Official website: www.xiamenair.com

Xiamen Air Flight Code: MF

XiamenAir Customer care / support

Xiamen Airlines Customer Service Center hotline: 95557 (domestic); +86-592-2226666 (overseas)
Email: [email protected]

Xiamen Airlines complaint handling: 95557, press 1 and then press 9, or 0592-5739009
Email: [email protected]

Service Hotline
Xiamen, Fuzhou, Taiwan Service Hotline

Xiamen International Business:+86-592-5739710
Fuzhou International Business:+86-591-28013655
Taiwan Branch:+886-2-25161918#201

XiamenAir Baggage Allowance

XiamenAir Baggage

View XiamenAir Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Special Assistance in XiamenAir

Traveling while Pregnant in XiamenAir

Pregnancy rules in XiamenAir:

  • Expectant mothers can travel in XiamenAir less than 32 weeks without providing any medical certificate.
  • More than 32 weeks and less than 36 weeks, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.

For more details, visit here

XiamenAir Special Meals

  • If you need special meal service, please make your request when you purchase your ticket at the ticket office or contact the Xiamen Airlines hotline at 95557 to make special meal requests, changes or cancellations.
  • Muslim meals are available only on flight segments served by the Xiamen Airlines Catering Department and qualified catering companies.
  • Every season, the Catering Department provides a list of flights with Muslim Meal services.
  • Meals can be purchased 24 hours before your flight.

List of Special Meals

a). Special meals provided by Xiamen Airlines

VOML Chinese Oriental Vegetarian Meal Vegetarian Oriental Meal(Without Milk & Egg)
VGML Western Vegan Meal (Dairy/Egg Free) Vegetarian Vegan Meal(Without Milk & Egg)
VLML Western Custard Vegetarian Meal Vegetarian Lacto-Ovo Meal
SFML seafood meal Seafood Meal
FPML fresh fruit meal Fruit Platter Meal
RVML Fresh Fruit Vegetarian Meal Vegetarian Raw Meal
CHML children’s meal Child Meal
BBML baby meal Baby Meal
DBML diabetes meal Diabetic Meal

b). Special meals provided to flights to be confirmed

MOML Muslim (Halal) meal Moslem Meal

* For any queries contact: https://www.xiamenair.com/en-ww/article-detail?articleLink=%2Fcms-i18n-ow%2Fcms-en-ww%2Fcontents%2F48501.json

How to change name / flight date / cancel and refund XiamenAir ticket?

Check the procedure to change / reschedule / cancel your XiamenAir details (name / date), get refund…

List of XiamenAir Offices

Click the above link to view XiamenAir offices Phone number, Address, Working hours and Customer Care Contact Numbers Worldwide.

Parent company: Northern Aviation Services, Saltchuk

Types of Planes / Air craft available with XiamenAir

Total fleet: 165

  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 737 MAX 10
  • Boeing 787-8
  • Boeing 787-9

Parent company: China Southern Airlines

Queries handled by XiamenAir Customer care:

Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Infinity Egret Miles (Frequent Flyer)

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