Air India Reservation Office in London, England Phone number, Address, Email, Working hours, Google map location
Air India was established in 1932, commenced operations on 29 July 1946. It is the premier flight carrier of India is one of the most extensive flight service provider in India. The airline is owned by Air India Limited (Government of India enterprise).
Air India London Address: GW1, 11th Floor, Great West House,
Great West Road, Brentford, Middlesex, TW8 9DF, London, England
Map: View direction here
Nearby Landmark for Air India office in London: Near Heathrow Cargo handling
Location: Air India office located in Longford, London
Air India Reservation office telephone contact numbers: 0044 0208 231 8760 (Landline) 0800 048 9254
Email: ticketoffice@airindiauk.com
Fax: 00-44-20 8568 5129
UK Contact Centre: +44 – 0800 048 9254 (Toll Free)
Working hours: Monday-Friday 0930-1300 and 1400-1700hrs.
Official website: http://www.airindia.com/
Air India Online Check-in: www.airindia.com/online check-in
Note: Online Check in begins 48 hours before departure, and up until 90 minutes before your flight’s scheduled departure time.
Check your flight status here: www.airindia.com/flightstatus
Check the Air India Flight Schedule here: www.airindia.com/in/en/book/flight-schedule.html
Air India Call Centre
Email: call.del@airindia.in, call.bom@airindia.in, traveldocs@airindia.in (For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage).
Air India Online Bookings Helpdesk
Working hours: Monday to Saturday , 0930 hrs. – 1730 hrs. IST
Landline number: 011-24667473, 011-24667474
E mail ID: eCommerce@airindia.in
Air India Frequent flyer
Call 24×7 All India Toll Free 1800 180 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.
Email Addresses for FFP Members
General Queries: flying-returns.ai@iclployalty.com
Missing Miles / Retro Credit on AI: airindiaretros.ai@iclployalty.com
Missing Miles / Retro credit on Star Partners: starallianceretros.ai@iclployalty.com
Silver Edge Members: silveredge.ai@iclployalty.com
Golden Edge Members: goldenedge.ai@iclployalty.com
The Maharajah Club Members: maharajahclub.ai@iclployalty.com
For callers from all foreign locations (International Chargeable Calls)
For callers from any location other than India, the AI Contact Centre can also be reached through +91-22-25818515 and +91-44-66921455. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.
Air India Customer Care / Support
Check the above link to know the Air India customer care phone number, email etc
India Customer Care (24×7): 0124 264 1407, 020-26231407, 1860 233 1407* (Rates are applicable)
International Customer Care (24×7): +91 124 264 1407, +91 202 623 1407
Helpdesk for online E tickets booked on Air India Website & Mobile App Contact Number: 011 24667473 (Monday to Friday ,0930 hrs – 1730 hrs IST)
Air India Baggage Allowance
View Air India Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Baggage Delayed / Damaged: Baggage Delayed / Damaged- Air India
Baggage lost and found: Baggage lost and found- Air India
Trace your Baggage at Air India: http://www.airindia.com/WorldTracerBaggageTracingSystem.htm
Special assistance
Travel during pregnancy in Air India Airlines
Pregnancy rules:
- Expectant mothers can travel in Air India Airline till 35th week.
- They must produce the medical certificate while travel which stated that you are fit to travel from your doctor or midwife which is valid for 10 days from the date issued.
Air India Baggage Allowance
View Air India Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Baggage Delayed / Damaged:Baggage Delayed / Damaged- Air India
Baggage lost and found:Baggage lost and found- Air India
Trace your Baggage at Air India: http://www.airindia.com/WorldTracerBaggageTracingSystem.htm
How to change mistakes in your name, flight date and refund ticket in Air India?
View How to change mistakes in your name, flight date and refund ticket in Air India through the above link.
List of Air India Offices
Find Air India Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email through the above link.
TSA PreCheck boarding pass: How to apply and add, TSA Customer Care Contact?
Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc.
Types of Planes / Air craft available with Air India
Total fleet: 107
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-200
- Boeing 747-400
- Boeing 777-200LR
- Boeing 777-300ER
- Boeing 787–8
Download Air India apps on Google Play / Apple Store
Queries handled by Air India Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Returns.
FAQ
1. How many passengers can i add in a single booking?
- When booking a flight, you can add up to 9 passengers in a single reservation, whether you are booking through our official website or app which includes adults, children, and infants.
2. Which payment modes are accepted for online bookings?
- Credit card – American Express, Visa, Master, Diners and JCB
- Internet banking
- RuPay cards
- Wallets
- EMI
- UPI
3. Does Air India give refunds?
- All refunds are issued in accordance with fare conditions.
5. Are birds allowed as pets on flights to Middle Eastern Countries?
- No birds allowed as accompanied baggage or cargo on flights that transit through Middle Eastern countries. If you’re travelling directly from India to the Gulf, you may be permitted to carry birds as accompanied baggage.
Is there any problem / complaint with reaching the Air India Reservation Office in London, England Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Air India London Reservation Office in London: (click on the stars below)
Hi team,
Since last four days I am trying to get in touch with Air India Airlines but non of your numbers were picked up could you please Give a call on on Priority. I am frustrated and wring this Message on your website
Hello Akhil Gupta
This is a generic info website and not the official airline page. But, we will take your comment as feedback for Air India Office
Hello AI officials, London
It is indeed frustrating that since last few days, from AI-customer service: 020 7760 3290 no one picks up and the same automated message keeps going on and on. Many times I waited for more than 30 minutes….Also AI Brentford office numbers 0208 231 8760/8761.are either engaged or no one picks up the phone…AI leadership must take it seriously and take corrective measures. It would appreciated if AI officials try to understand it from Customers’ point of view and improve their services.
Thanks
I have been trying to contact for last 3 days no body picks up the phone . Same like Indian embassy in uk no reply .
Since 2 days iam trying to contact uk airindia. No body lifting the call I want to get back my son . To Banglore
Very poor service on telephone as you are constantly put on hold for 20 minutes and passed to another department who do not have any of the details you have just given and then have to give it again. Then put on hold again and then disconnected. I am have been trying to change a flight for an hour and… on hold.
Today is the 2nd time I have tried to contact 0207 760 3290 for urgent problem. 1st day I was holding on for 58 minutes, today for 33 min.
No body is answering the phone! I have also tried 02085685129, 02082318760, 02082318761!
Absolutely disscusting service, why l booked with air india l dont know, but never again, l tried to use the web check in. it got stuck and wont let me in again, 3rd day to call them gave up after a hout each time, they are a joke and l mean a real joke, as well as always late , poor food on board and genrally dirty aircraft, but they wont change AVOID THEM
I have tried on a number of occasions to get through to the Reservations office without success can someone please call be back
will someone please contact me
Dear Sir/Mam,
Yesterday I received call from 020 82318760 for Booking tickets under Under Vande bharat mission to chennai. As per conversation, the details were confirmed as submitted to HCI – london for evacuation. I was suppose to receive the ticket by evening yesterday but still haven’t received it. I am trying to contact the number but no one is attending. Please do revert back as the booking was suppose to be for 15th June. Have attached Debit note for your reference. I have dropped mail as well to ticketoffice@airindiauk.com, twitterai@airindia.in, connecti@airindia.in, info.london@mea.gov.in but not yet received any ticket copy.
Regards,
Prajkta D Hankare
+44 7368636678
Hi i would like to book my father’s tickets for India through vande bharat mission. My father is 86 years old and his visa already finished in June. Please could you send me more information how to book flights link and quarantine procedures for elderly people.
Thank you
Since last six weeks I am trying to contact AI office in London but no one pick up the phone. I tried on international number for customer service but put on hold and cut off. Several email to ecommerce to check progress on refund but no reply at all
this is very frustration .Can any one help me
Narendra Rao 07824662622
Appalling customer service, phones do not get picked up and others are dead numbers, the airline just takes us for idiots, they are a waste of time, do yourself a favour and fly with another carrier AI are useless.
Unable to get through air india number London office
Hi
Trying to reach someone in the city office as advised but no one to answer the phone.STUCK!!!!
No one picks up the phones listed here for London
Please don’t waste your time to call to AI office in Brentford. I am sitting in the office when I am typing this, and nobody is there to attend any calls it keeps ringing all the day. The only option is to come directly here, prepare to spend all the day here with food and water. They took atleast 2 hrs to serve one person. Better to come in the morning at the time they open. Don’t get frustrated there is no way to log a complaint. Hopefully it will be better when Tata takeover the business. Thank you for choosing AI.
Hi Sebastian,
Have they resolved the issue at least? I am in same situation and plan to visit that AI Office?
Regards,
Riyas
The Air India Ticket Reservation Service is totally non-existent. I would suggest that anyone wishing to use this airline should be aware that they will be unable to cancel or amend their flight tickets without a great deal of trouble and frustration. When I did get someone to answer they declined to give me the ticketing reservation telephone number!! That is as helpful as you will find.
Many of the telephone numbers do not function and show they are unobtainable.
Good luck anyone trying to get their tickets changed or cancelled.
Never fly with this company, They are a joke the customer service is so frustratingly bad. They take you down a wormhole and then hold you like a prisoner then hang up. AVOID LIKE THE COVID.
If you need to go to India walk as you would get there in a much better mood, quicker than having to deal with this absolute shambles of customer service.
Dear Staff at the Air India Office in London
You are a disgrace to the Airline, THE OFFICE IN LONDON SHOULD BE CLOSED DOWN,
I HAVE NEVER EXPERIENCED INCOMPETENTS IN THE MANAGEMENT,
A SHAME ON THE MANGER ASSUMING AS IF HE IS NOT AWARE OF WHAT IS HAPPENING
MADE ATTEMPTS TO CALL THE OFFICE SINCE MAY 2022, NO JOY ?
i have sent endless emails,
how do i book a ticket on air india through an official GSA
nobody picks up the phone on your reservations number