Abu Dhabi International Airport (AUH) in UAE Contact Address, Phone number, Email, Location Map, Website
Abu Dhabi is the seat of the Federal Government and is the country’s political and industrial hub as well as being a major historical and cultural centre. It is a city of contrasts. You’ll find the domes and minarets of traditional mosques nestled beside ultramodern skyscrapers, chic five-star hotels near vibrant traditional souks (markets) and futuristic tourist attractions neighbouring kilometres of rolling desert dunes.
Abu Dhabi Airports Call Centre
Email: customerservices@addf.adac.ae
Tel: +971 (0)2 505 5555 (Available 24/7)
Abu Dhabi Airport securtiy
Fax:Ā +(0)2 505 5555
IATA code: AUH
ICAO code: OMAA
Website: Ā http://www.abudhabiairport.ae/english/
View Location of Abu Dhabi: Abu Dhabi International airport on google maps here
What is free in Abu Dhabi Airport?
- Free wireless internet. Wherever you are in Abu Dhabi International Airport, there is a free
- wireless internet (WiFi) connection available.
- Free wireless internet kiosks
- Airport lounges
- Pay phones.
Facilities at AbuDhabi Airport (AUH)
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- Internet & Telephone
- Banking Services & Currency Exchange
- Medical
- Smoking Areas
- Newspapers & Magazines
- Mawgif Car Spa
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- Toilets & Showers
- Prayer Rooms
- Baby Strollers & Changing Rooms
- Hotels
- Fast Track Service
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- Hire a Car
- Travel Services
- Vā¬IP Terminal facility
- Parking
- Shop, Dine and Unwind
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List of Terminals in Abu Dhabi International Airport, UAE
- Terminal 1
- Terminal 2
- Terminal 3
Abu Dhabi Airport Flights Arrivals / Departures Status
For Flight arrival information, please visit here
For Flight departure information, please visit here
Baggage / Lost and Found contact – Abu Dhabi International Airport, UAE
[su_tabs] [su_tab title=”Baggage Services” disabled=”no” anchor=”” url=”” target=”blank” class=””] Baggage Services at Abu Dhabi Airport: If in need of any baggage services, please contact the below number. +971 (0)2 5052769 / +971 (0)2 5052063 z[/su_tab] [su_tab title=”Lost and Found Services” disabled=”no” anchor=”” url=”” target=”blank” class=””] Lost & Found: If any items lost in airport or any other area please contact the following link. http://www.abudhabiairport.ae/english/airport-information/luggage/lost-luggage.aspx [/su_tab] [/su_tabs]
Lost and Found
If you’ve lost something in Abu Dhabi Airport or on an Etihad flight inbound to Abu Dhabi Airport, please Please Report your lost item using this webform including your contact details.
For luggage left onboard other airlines, please contact the airline directly: +971509098163
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Lost and Found | Location | Contact Number |
Before immigration | Level 0 – Arrivals Concourse Next to Left Luggage/ Baggage Store, near to Etisalat |
971509098163 |
After Immigration | Level 3 ā Departures Next to Le Club Duty Free are public toilets. Enter via the entrance on the left side just before the toilet. The Lost & Found store is located 20 meters away. |
Ā +971 509098168 |
Terminal 1Ā & 3 | All Lost and Found services related to Terminal 1 & 3 have now moved to Terminal A – Before Immigration |
Self Check-in kiosk available at Abu Dhabi International Airport
- Self check-in kiosks location inside the airport: Terminal 1 and Terminal 3. Drop off your luggage at the Bag Drop Counter.
- Self check-in Kiosks location outside the airport: Park Rotana Abu Dhabi and Crowne Plaza Yas Island hotels in Abu Dhabi allow passengers to check-in from lobby.
Check here for how to use self check-in kiosks
List of airlines flying / operating from Abu Dhabi International Airport (AUH) UAE
Check here for the full list
How to contact the airlines operated?
Airlines Name | Location | Contact Number |
Badr Airlines | Terminal 1 | +971 65573688 |
Air Arabia | Terminal 1 | +971 65580000 |
Kam Air | ||
Cham Wings Airlines | Terminal 1 | +971 2 2222777 |
Qatar Airways | ||
Indigo | Terminal 1 | |
Saudi Arabian Airlines | Terminal 1 | +971 2 6344220 |
Middle East Airlines | Terminal 1 | +971 2 6225753 |
Egypt Air | Terminal 1 | +971 2 6391115 |
Air India | Terminal 2 | +971 2 6334766 |
Turkish Airlines | Terminal 1 | +971 2 6261010 |
SriLankan Airlines | Terminal 1 | +971 2 5758281 |
Pakistan International Airlines | Terminal 1 | +971 2 6336670 |
Gulf Air | Terminal 1 | +971 2 6434783 |
Etihad Airways | Terminal 1, Terminal 3 | +971 2 5110000 |
Biman Bangladesh Airlines | Terminal 1 | +971 2 6342597 |
Airblue | Terminal 1 | +971 2 6454050 |
Air India Express | Terminal 2 | +971 2 6334766 |
Syrian Arab Airlines | Terminal 1 | +971 2 6171707 |
Royal Jordanian | Terminal 1 | +971 2 6225335 |
Go First | Terminal 2 | +971 2 4180841 |
Pegasus | ||
Wizz Air | Terminal 1 | Ā 02 – 235 1351 |
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Abu Dhabi International Airport Terminals Map
View the map of TerminalĀ 1 (Arrival & Departure)
Terminal 2 (Arrival & Departure) Map
Terminal 3 (Arrival & Departure) Map
Skypark Plaza – Level 3 to 6
Where you can find Abu Dhabi Airport Lounges?
You can find the lounges in the following location at the airport.
- Terminal 1 – Al Dhabi Lounge
- Terminal 1 – Etihad Premium Lounge
- Terminal 3 – Etihad First Class Lounge & Spa
- Terminal 3 – Etihad Premium Lounge
- Terminal 3 – Etihad US Premium Lounge
- Etihad Arrivals Lounge
What are available in Abu Dhabi Airport in After Security area?
- Diamond Lounge
- Pearl Lounge
- Etihad Airways First Class Lounge
- Etihad Airways Business Class Lounge
- Etihad US Premium Lounge
What are available in Abu Dhabi Airport in Before Security area?
- Salam Meet & Assist Services
- Baggage Wrap
- Morafiq Remote Check-in
- Porter Service
- Al Saada Transactions and Follow-Up Center
How you can get Transit Visa at Abu Dhabi Airport?
Airport authorities issue transit permits to individuals stopping at Abu Dhabi Airport for a period ranging from 8 hours to 4 days. The permit is valid for 14 days from the issuance date and is non-renewable. For more information visit Etihad Airways website.
For more information on visa types or how to get your visa, visit the Federal Authority for Identity & Citizenship website or Abu Dhabi Government website or call its contact centre on +971 2 666 4442 (800-555 from inside the UAE).
Car Rental contact phone number, Email – Abu Dhabi International Airport
Rental car location: Terminal A – Mezzanine level. Above Arrivals and below Departures.
Office hours: 24 hours
[su_tabs] [su_tab title=”Dollar Rental Car” disabled=”no” anchor=”” url=”” target=”blank” class=””]Dollar Rent a Car: +971 (0)2 599 8949 Email: dlrabuairport@dollaruae.ae
Website: Ā www.dollaruae.com [/su_tab] [su_tab title=”Europcar” disabled=”no” anchor=”” url=”” target=”blank” class=””]Europcar: +971 (0)2 5998959 Email: airportad@europcar-uae.com Website: www.europcar-abudhabi.com [/su_tab] [su_tab title=”Hertz Rental Cars” disabled=”no” anchor=”” url=”” target=”blank” class=””]Hertz: +971 2 5998939 Email: dlrabuairport@dollaruae.ae Website: www.hertz.ae [/su_tab] [su_tab title=”Thrifty Rental Car” disabled=”no” anchor=”” url=”” target=”blank” class=””]Thrifty Car Rental:Ā +971 (0)2 599-8989 Email: dlrabuairport@dollaruae.ae Website: www.thriftyuae.com [/su_tab]Ā [su_tab title=”AVIS” disabled=”no” anchor=”” url=”” target=”blank” class=””]Avis: +9712 5998826 Email: dlrabuairport@dollaruae.ae Website: ww.avis.ae [/su_tab] [/su_tabs]
Valet Parking
Valet parking is the ultimate time-saver. Simply pull up to the curbside next to Departures in front of Terminals 1 and 3 (the terminals are adjacent to each other). No bookings are needed.
Parking Rates
Terminal A – Short-stay
The rates are in UAE Dirham (AED) and are inclusive of 5% VAT.
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Duration | Price |
6 – 15 Minutes | AED 15 |
16 – 30 Minutes | AED 25 |
31 Minutes – 2 Hours | AED 35 |
Up to 3 Hours | AED 55 |
Up to 4 Hours | AED 65 |
Up to 24 Hours | AED 125 |
Each additional day | AED 100 |
Public Transport
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The air-conditioned bus to and from the airport and Abu Dhabi city is both economical and comfortable mode of transport.
- The lower curbside outside Terminals 1 and 3 and outside Terminal 2
- The Cargo Building
- The Police Complex
Bus Stops indication: Blue and white signs.
Route: The bus runs from the three terminals and stops at all legal bus stops going into the city.
Timings: Every 40 minutes, 24 hours a day.
Cost: One-way fare is AED 4.
Transfer time: Travel time to the city is approximately 45 minutes; it could vary depending on traffic.
It passes by the Bus Stand at Muroor and Street 11 and terminates at the Old Fish Market on Al Nasr Street (near NYU Abu Dhabi).
- Service A1: Al Zahiyah City Air Terminal – Abu Dhabi International Airport Terminals 1 &2
- Service 490: Abu Dhabi Int’l Airport Terminal 1 & 2 – Al Ain Bus Station
- Service 211: Mussafah Dalam Mall – Abu Dhabi Airport Terminal 1 – Al Rahba Hospital
- Service 240: Al Wathba Worker City – Abu Dhabi Airport Terminal 1 – Al Rahba Hospital
- Service X81: Ruwais ADNOC Bus Station – Abu Dhabi International Airport (AUH) [/su_tab] [su_tab title=”Taxi Services” disabled=”no” anchor=”” url=”” target=”blank” class=””]
Taxi service contact the Transport Abu Dhabi Call Centre: 600 535353
If you would prefer a private limousine, you can enquire at Customer Service desks and one will be arranged for you.
If you’re arriving at Terminals 1 or 3, you’ll find signposted taxi pick-up area at the lower curbside outside Arrivals Hall for Terminals 1 & 3. You will easily spot the fleet of 6-seater black Mercedes Vitos and can enjoy with, Extra baggage space, Plush interiors
Multi-lingual male and female drivers with an excellent knowledge of Abu Dhabi and the UAE (also equipped with up-to-date GPS systems), Acceptance of multiple currencies and Vehicles for people with special needs and the elderly are also available.
If you’re arriving at Terminal 2, Metered Toyota Camry taxis are available outside the Terminal 2 Arrivals area. Fares are available below.
Meter Starting Fare (Flag Fall) | AED 25.00 |
Every 1 km up to 50 km (6am-10pm) | AED 1.6 |
Every 1 km up to 50 kms (10pm ā 6am) | AED 1.69 |
Every 1 km over 50 kms | 9 fils extra |
Every 1 minute of waiting time (first 5 minutes free) | 50 fils |
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Note: If you’re a discount card from the UAE Ministry of Social Affairs, you will receive a reduction of 25% to 50% on your taxi fare. [/su_tab] [/su_tabs]
How to contact VIP Terminal Reservations / Rates / Vehicle?
Phone: +971 2 505 2211
Email: vipterminalreserve@adhc.adairports.ae
VIP Terminal Operations
Mobile: +971 54 990 5942
VIP Terminal Manager on Duty
Mobile: + 971 54 990 5941
VIP Terminal Rates
PRODUCTS | PAX | Rack Rate / AED [Excluding 5% VAT} |
ROYAL MAJLIS – VIP TERMINAL Arrival or Departure service |
Lead Guest | 1500 |
Additional Adult | 1125 | |
Children (2-17) | 750 | |
Helper | 250 | |
Diamond Lounge –Ā Meet and Assist Service and Luxury Limousine – Arrival or Departure service | Lead Guest | 500 |
Additional Adult | 375 | |
Children (2-17) | 250 | |
Helper | 150 | |
Meet And Assist Service – Arrival | Lead Guest | 250 |
Additional Adult | 187.5 | |
Children (2-17) | 125 | |
Meet And Assist Service – Departure | Lead Guest | 250 |
Additional Adult | 187.5 | |
Children (2-17) | 125 | |
Meet And Assist Service – Transit | Lead Guest | 300 |
Additional Adult | 225 | |
Children (2-17) | 150 | |
Meet And Assist Service Plus – Transit | Lead Guest | 400 |
Additional Adult | 300 | |
Children (2-17) | 200 |
Vehicle Type and Rates including VAT
Location | Vehicle Type and Rate (AED) with 5% VAT | ||
Standard | Station Wagon | First Class | |
(Lexus ES350) | (Previa / Mercedez-Viano) | (BMW 7 series) | |
Khalifa city A / Yas Island / Mussafah / Shahama | 131.25 | 157.5 | 194.25 |
Abu Dhabi city | 157.5 | 220.5 | 241.5 |
Baniyas | 178.5 | 189 | 210 |
Dubai / Al Ain | 462 | 525 | 567 |
Sharjah | 546 | 577.5 | 703.5 |
Ajman | 567 | 630 | 756 |
Um Al Quwain | 672 | 735 | 871.5 |
Liwa | 693 | 756 | 945 |
Ruwais | 735 | 840 | 966 |
Fujairah / RAK / Al Wagan | 756 | 840 | 987 |
Al Sila | 892.5 | 945 | 987 |
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Note: Mercedes Viano is upon availability only
Contact Abu Dhabi International Airport on Social Media
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Hello, I lost my luggage in the plain, en I can not connect anyone to find it, every phone number which I got is not working. Please , help me to find my luggage. What can I do? Or who to contact? Is there a real service to help find luggage? I’m hopeless.
Is there anyone answering here?
I Come ABU DHABHI AIRPORT AT 11 NOVEMBER 2022 FROM ITALY(Catania Fontanarossa) BY WIZZ AIR (flight no W68197) at 20:40 and after 3hour 45 minute next my flight indigo (flight no 6E1836)is at 00:25 from Abu Dhabi International airport to Delhi Airport
so please tell that i required transit visa for transit in Abu Dhabi airport