Abu Dhabi International Airport (AUH) UAE Contact Details Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 3


Abu Dhabi International Airport (AUH) in UAE Contact Address, Phone number, Email, Location Map, Website

Abu Dhabi is the seat of the Federal Government and is the country’s political and industrial hub as well as being a major historical and cultural centre. It is a city of contrasts. You’ll find the domes and minarets of traditional mosques nestled beside ultramodern skyscrapers, chic five-star hotels near vibrant traditional souks (markets) and futuristic tourist attractions neighbouring kilometres of rolling desert dunes.

Abu Dhabi Airports Call Centre

Email: customerservices@addf.adac.ae

Tel: +971 (0)2 505 5555 (Available 24/7)

Abu Dhabi Airport securtiy

+971 (0)2 5053 015

Fax:Ā +(0)2 505 5555

IATA code: AUH

ICAO code: OMAA

Website: Ā http://www.abudhabiairport.ae/english/

View Location of Abu Dhabi: Abu Dhabi International airport on google maps here

What is free in Abu Dhabi Airport?

  • Free wireless internet. Wherever you are in Abu Dhabi International Airport, there is a free
  • wireless internet (WiFi) connection available.
  • Free wireless internet kiosks
  • Airport lounges
  • Pay phones.

Facilities at AbuDhabi Airport (AUH)

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  • Internet & Telephone
  • Banking Services & Currency Exchange
  • Medical
  • Smoking Areas
  • Newspapers & Magazines
  • Mawgif Car Spa

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  • Toilets & Showers
  • Prayer Rooms
  • Baby Strollers & Changing Rooms
  • Hotels
  • Fast Track Service

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      • Hire a Car
      • Travel Services
      • Vā€¬IP Terminal facility
      • Parking
      • Shop, Dine and Unwind

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List of Terminals in Abu Dhabi International Airport, UAE

  • Terminal 1
  • Terminal 2
  • Terminal 3

Abu Dhabi Airport Flights Arrivals / Departures Status

For Flight arrival information, please visit here

For Flight departure information, please visit here

Baggage / Lost and Found contact – Abu Dhabi International Airport, UAE

[su_tabs] [su_tab title=”Baggage Services” disabled=”no” anchor=”” url=”” target=”blank” class=””] Baggage Services at Abu Dhabi Airport: If in need of any baggage services, please contact the below number. +971 (0)2 5052769 / +971 (0)2 5052063 z[/su_tab] [su_tab title=”Lost and Found Services” disabled=”no” anchor=”” url=”” target=”blank” class=””] Lost & Found: If any items lost in airport or any other area please contact the following link. http://www.abudhabiairport.ae/english/airport-information/luggage/lost-luggage.aspx [/su_tab] [/su_tabs]

Baggage

Lost and Found

If you’ve lost something in Abu Dhabi Airport or on an Etihad flight inbound to Abu Dhabi Airport, please Please Report your lost item using this webform including your contact details.

For luggage left onboard other airlines, please contact the airline directly: +971509098163

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Lost and Found Location Contact Number
Before immigration Level 0 – Arrivals Concourse
Next to Left Luggage/ Baggage Store, near to Etisalat
971509098163
After Immigration Level 3 ā€“ Departures
Next to Le Club Duty Free are public toilets.
Enter via the entrance on the left side just before the toilet.
The Lost & Found store is located 20 meters away.
Ā +971 509098168
Terminal 1Ā  & 3 All Lost and Found services related to Terminal 1 & 3 have now moved to Terminal A – Before Immigration

Self Check-in kiosk available at Abu Dhabi International Airport

  • Self check-in kiosks location inside the airport: Terminal 1 and Terminal 3. Drop off your luggage at the Bag Drop Counter.
  • Self check-in Kiosks location outside the airport: Park Rotana Abu Dhabi and Crowne Plaza Yas Island hotels in Abu Dhabi allow passengers to check-in from lobby.

Check here for how to use self check-in kiosks

List of airlines flying / operating from Abu Dhabi International Airport (AUH) UAE

Check here for the full list

How to contact the airlines operated?

Airlines Name Location Contact Number
Badr Airlines Terminal 1 +971 65573688
Air Arabia Terminal 1 +971 65580000
Kam Air
Cham Wings Airlines Terminal 1 +971 2 2222777
Qatar Airways
Indigo Terminal 1
Saudi Arabian Airlines Terminal 1 +971 2 6344220
Middle East Airlines Terminal 1 +971 2 6225753
Egypt Air Terminal 1 +971 2 6391115
Air India Terminal 2 +971 2 6334766
Turkish Airlines Terminal 1 +971 2 6261010
SriLankan Airlines Terminal 1 +971 2 5758281
Pakistan International Airlines Terminal 1 +971 2 6336670
Gulf Air Terminal 1 +971 2 6434783
Etihad Airways Terminal 1, Terminal 3 +971 2 5110000
Biman Bangladesh Airlines Terminal 1 +971 2 6342597
Airblue Terminal 1 +971 2 6454050
Air India Express Terminal 2 +971 2 6334766
Syrian Arab Airlines Terminal 1 +971 2 6171707
Royal Jordanian Terminal 1 +971 2 6225335
Go First Terminal 2 +971 2 4180841
Pegasus
Wizz Air Terminal 1 Ā 02 – 235 1351

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Abu Dhabi International Airport Terminals Map

View the map of TerminalĀ  1 (Arrival & Departure)

Terminal 2 (Arrival & Departure) Map

Terminal 3 (Arrival & Departure) Map

Skypark Plaza – Level 3 to 6

Where you can find Abu Dhabi Airport Lounges?

You can find the lounges in the following location at the airport.

  • Terminal 1 – Al Dhabi Lounge
  • Terminal 1 – Etihad Premium Lounge
  • Terminal 3 – Etihad First Class Lounge & Spa
  • Terminal 3 – Etihad Premium Lounge
  • Terminal 3 – Etihad US Premium Lounge
  • Etihad Arrivals Lounge

What are available in Abu Dhabi Airport in After Security area?

  1. Diamond Lounge
  2. Pearl Lounge
  3. Etihad Airways First Class Lounge
  4. Etihad Airways Business Class Lounge
  5. Etihad US Premium Lounge

What are available in Abu Dhabi Airport in Before Security area?

  1. Salam Meet & Assist Services
  2. Baggage Wrap
  3. Morafiq Remote Check-in
  4. Porter Service
  5. Al Saada Transactions and Follow-Up Center

How you can get Transit Visa at Abu Dhabi Airport?

Airport authorities issue transit permits to individuals stopping at Abu Dhabi Airport for a period ranging from 8 hours to 4 days. The permit is valid for 14 days from the issuance date and is non-renewable. For more information visit Etihad Airways website.

For more information on visa types or how to get your visa, visit the Federal Authority for Identity & Citizenship website or Abu Dhabi Government website or call its contact centre on +971 2 666 4442 (800-555 from inside the UAE).

Car Rental contact phone number, Email – Abu Dhabi International Airport

Rental car location: Terminal A – Mezzanine level. Above Arrivals and below Departures.
Office hours: 24 hours

[su_tabs] [su_tab title=”Dollar Rental Car” disabled=”no” anchor=”” url=”” target=”blank” class=””]Dollar Rent a Car: +971 (0)2 599 8949 Email: dlrabuairport@dollaruae.ae
Website: Ā www.dollaruae.com [/su_tab] [su_tab title=”Europcar” disabled=”no” anchor=”” url=”” target=”blank” class=””]Europcar: +971 (0)2 5998959 Email: airportad@europcar-uae.com Website: www.europcar-abudhabi.com [/su_tab] [su_tab title=”Hertz Rental Cars” disabled=”no” anchor=”” url=”” target=”blank” class=””]Hertz: +971 2 5998939 Email: dlrabuairport@dollaruae.ae Website: www.hertz.ae [/su_tab] [su_tab title=”Thrifty Rental Car” disabled=”no” anchor=”” url=”” target=”blank” class=””]Thrifty Car Rental:Ā  +971 (0)2 599-8989 Email: dlrabuairport@dollaruae.ae Website: www.thriftyuae.com [/su_tab]Ā [su_tab title=”AVIS” disabled=”no” anchor=”” url=”” target=”blank” class=””]Avis: +9712 5998826 Email: dlrabuairport@dollaruae.ae Website: ww.avis.ae [/su_tab] [/su_tabs]

Valet Parking

Valet parking is the ultimate time-saver. Simply pull up to the curbside next to Departures in front of Terminals 1 and 3 (the terminals are adjacent to each other). No bookings are needed.

: +971 2 505 2528.

Parking Rates

Terminal A – Short-stay
The rates are in UAE Dirham (AED) and are inclusive of 5% VAT.

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Duration Price
6 – 15 Minutes AED 15
16 – 30 Minutes AED 25
31 Minutes – 2 Hours AED 35
Up to 3 Hours AED 55
Up to 4 Hours AED 65
Up to 24 Hours AED 125
Each additional day AED 100

Public Transport

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The air-conditioned bus to and from the airport and Abu Dhabi city is both economical and comfortable mode of transport.

  • The lower curbside outside Terminals 1 and 3 and outside Terminal 2
  • The Cargo Building
  • The Police Complex

Bus Stops indication: Blue and white signs.

Route: The bus runs from the three terminals and stops at all legal bus stops going into the city.

Timings: Every 40 minutes, 24 hours a day.

Cost: One-way fare is AED 4.

Transfer time: Travel time to the city is approximately 45 minutes; it could vary depending on traffic.

It passes by the Bus Stand at Muroor and Street 11 and terminates at the Old Fish Market on Al Nasr Street (near NYU Abu Dhabi).

  • Service A1: Al Zahiyah City Air Terminal – Abu Dhabi International Airport Terminals 1 &2
  • Service 490: Abu Dhabi Int’l Airport Terminal 1 & 2 – Al Ain Bus Station
  • Service 211: Mussafah Dalam Mall – Abu Dhabi Airport Terminal 1 – Al Rahba Hospital
  • Service 240: Al Wathba Worker City – Abu Dhabi Airport Terminal 1 – Al Rahba Hospital
  • Service X81: Ruwais ADNOC Bus Station – Abu Dhabi International Airport (AUH) [/su_tab] [su_tab title=”Taxi Services” disabled=”no” anchor=”” url=”” target=”blank” class=””]

Taxi service contact the Transport Abu Dhabi Call Centre: 600 535353

If you would prefer a private limousine, you can enquire at Customer Service desks and one will be arranged for you.

If you’re arriving at Terminals 1 or 3, you’ll find signposted taxi pick-up area at the lower curbside outside Arrivals Hall for Terminals 1 & 3. You will easily spot the fleet of 6-seater black Mercedes Vitos and can enjoy with, Extra baggage space, Plush interiors
Multi-lingual male and female drivers with an excellent knowledge of Abu Dhabi and the UAE (also equipped with up-to-date GPS systems), Acceptance of multiple currencies and Vehicles for people with special needs and the elderly are also available.

If you’re arriving at Terminal 2, Metered Toyota Camry taxis are available outside the Terminal 2 Arrivals area. Fares are available below.

Meter Starting Fare (Flag Fall) AED 25.00
Every 1 km up to 50 km (6am-10pm) AED 1.6
Every 1 km up to 50 kms (10pm ā€“ 6am) AED 1.69
Every 1 km over 50 kms 9 fils extra
Every 1 minute of waiting time (first 5 minutes free) 50 fils

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Note: If you’re a discount card from the UAE Ministry of Social Affairs, you will receive a reduction of 25% to 50% on your taxi fare. [/su_tab] [/su_tabs]

How to contact VIP Terminal Reservations / Rates / Vehicle?

Phone: +971 2 505 2211
Email: vipterminalreserve@adhc.adairports.ae

VIP Terminal Operations
Mobile: +971 54 990 5942

VIP Terminal Manager on Duty
Mobile: + 971 54 990 5941

VIP Terminal Rates

PRODUCTS PAX Rack Rate / AED [Excluding 5% VAT}
ROYAL MAJLIS – VIP TERMINAL
Arrival or Departure service
Lead Guest 1500
Additional Adult 1125
Children (2-17) 750
Helper 250
Diamond Lounge –Ā Meet and Assist Service and Luxury Limousine – Arrival or Departure service Lead Guest 500
Additional Adult 375
Children (2-17) 250
Helper 150
Meet And Assist Service – Arrival Lead Guest 250
Additional Adult 187.5
Children (2-17) 125
Meet And Assist Service – Departure Lead Guest 250
Additional Adult 187.5
Children (2-17) 125
Meet And Assist Service – Transit Lead Guest 300
Additional Adult 225
Children (2-17) 150
Meet And Assist Service Plus – Transit Lead Guest 400
Additional Adult 300
Children (2-17) 200

Vehicle Type and Rates including VAT

Location Vehicle Type and Rate (AED) with 5% VAT
Standard Station Wagon First Class
(Lexus ES350) (Previa / Mercedez-Viano) (BMW 7 series)
Khalifa city A / Yas Island / Mussafah / Shahama 131.25 157.5 194.25
Abu Dhabi city 157.5 220.5 241.5
Baniyas 178.5 189 210
Dubai / Al Ain 462 525 567
Sharjah 546 577.5 703.5
Ajman 567 630 756
Um Al Quwain 672 735 871.5
Liwa 693 756 945
Ruwais 735 840 966
Fujairah / RAK / Al Wagan 756 840 987
Al Sila 892.5 945 987

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Note: Mercedes Viano is upon availability only

Contact Abu Dhabi International Airport on Social Media

 


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3 thoughts on “Abu Dhabi International Airport (AUH) UAE Contact Details Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Mel

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  • Alexander

    Hello, I lost my luggage in the plain, en I can not connect anyone to find it, every phone number which I got is not working. Please , help me to find my luggage. What can I do? Or who to contact? Is there a real service to help find luggage? I’m hopeless.
    Is there anyone answering here?

  • MALAY NEERAV GUPTA

    I Come ABU DHABHI AIRPORT AT 11 NOVEMBER 2022 FROM ITALY(Catania Fontanarossa) BY WIZZ AIR (flight no W68197) at 20:40 and after 3hour 45 minute next my flight indigo (flight no 6E1836)is at 00:25 from Abu Dhabi International airport to Delhi Airport
    so please tell that i required transit visa for transit in Abu Dhabi airport