Air Travel (Hongtu Airlines) Customer Care Phone number | Email

Air Travel is a Chinese airline operating domestic flights from its Kunming Changshui International Airport hub in Yunnan Province. The airline launched operations in May 2016 as Hongtu Airlines and rebranded to “Air Travel” in 2018. The airline moved to Hunan in 2020.

Air Travel (Hongtu Airlines) Official website:

Check Air Travel (Hongtu Airlines) Online Check-in:

Check Air Travel (Hongtu Airlines) Flight status: status

Arrival and Depature

  • Changsha Huanghua Airport Counter: Counters 232 and 233 between Gates 1 and 2 on the Departure Floor of Terminal T2
  • Kunming Changshui Airport Counter: Counter 311, CD Island, Departure Floor
  • Nanjing Lukou Airport Counter: No. 25, Ticketing Counter, Departure Floor, Terminal T2

Air Travel (Hongtu Airlines) Baggage Allowance

Air Travel (Hongtu Airlines) Baggage

View Air Travel (Hongtu Airlines) Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Air Travel (Hongtu Airlines) Customer care / support

Customer Service Hotline: 400-833-7777

Service Email: 4008337777@a6

Call center outgoing number: 0512-80837580

Service Complaint Supervision Tel: 400-833-7777 Turn 0

Special Assistance in Air Travel (Hongtu Airlines)

Traveling while Pregnant in Air Travel (Hongtu Airlines)

Pregnancy rules in Air Travel (Hongtu Airlines):

  • Expectant mothers can travel in Air Travel (Hongtu Airlines) less than 32 weeks without providing any medical certificate.
  • More than 32 weeks (inclusive) but less than 36 weeks, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.

For more details, visit

How to change name / flight date / cancel and refund Air Travel (Hongtu Airlines) ticket?

Check the procedure to change / reschedule / cancel your Air Travel (Hongtu Airlines) details (name / date), get refund…

Types of Planes / Air craft available with Air Travel (Hongtu Airlines)

Fleet size : 16

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200

Air Travel (Hongtu Airlines) Office 

View the Air Travel (Hongtu Airlines) Office through the above link.

Queries handled by Air Travel (Hongtu Airlines) Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Honghu Club (Frequent-flyer program).

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