Ethiopian Airlines City Office in London, UK 9

Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.


Ethiopian Airlines London City Office Address:

 1 Dukes Gate, Acton Lane, London W4 5DX.

Ethiopian Airlines City Office telephone contact numbers:

Reservations: 0800 016 3449 , 0208 987 7000
Trade support/Groups: +44 0208987 2480

Email: Reservation: [email protected];
Admin/Mgmt: [email protected],

Fax: +44 020 8747 9339

Working hours
 Reservations: 24 hours
Administration/Management: Mon – Fri: 09:00- 17:30

Ethiopian Airlines Official website:…


Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in: check-in

Check Ethiopian Airlines flight status here:

Check Ethiopian Airlines flight schedule here:

Ethiopian Airlines baggage services telephone contact numbers:
Ethiopian Airlines

Ethiopian Airlines Baggage Allowance

View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Ethiopian Airlines Customer care:

Phone: +251116656666 (International Charges Apply)

Near-by Airports:

Near-by cities:

Attractions in London:

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles

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9 thoughts on “Ethiopian Airlines City Office in London, UK

  • Lynette Bookless

    I’m trying to enquire how much it would cost me to change the date of my flight from Heathrow – Harare leaving the 28th September to August the 28th.

  • liza

    I try to book a flight to Addis ; unfortunately the office line is busy for nearly three hours non stop. it make you crazy unable too do what you plan.


    good morning please i need to send with me box of chicken chick 100 in the box how can i do going to rdc kinshasa i much cost to payd

    • Carolyn Haven

      Hi. I cannot get anyone to help me making a booking with my vouchers. I have been 0honing and emailing for 3 days with no success. Please help.

  • Abrhaley

    Thank you so much for your great effort for helping Sending our late friend Josi from London to Mek’ele.
    Special thanks to Mesfin!
    God bless

  • Saiiyda Albashewedh

    Lost samsung s8 | Flight Number: ET700

    You forwarded this message on Wed 30/12/2020 07:09


    Saidiya Said


    [email protected]

    Wed 30/12/2020 05:29

    View less

    Dear Sir/Madam,

    Flight Number: ET700 

    My name is Saiiyda Albash Ewedh. I am a disabled person and I was a passenger on Ethiopian Airlines from Addis Ababa. I travelled with my family from Addis Ababa to London, Heathrow Airport. We landed at London, Heathrow Airport on Friday 25th December 2020. 

    Flight Number: ET700 

    My family and I used seats 16K, 16L and 16M. 

    I lost my phone which is a Samsung 8. The colour of the phone is black and the sim card in the phone in a Safaricom sim card. 

    Because I am disabled, I cannot come to the airlines, so please can you send me my phone to my home address. 

    My address is: Flat 11 Priory Court, Priory Road. 

    Postcode: E6 1PT

    London, Newham.

    My phone number is 07832565685. Please get in contact with me as soon as possible, as my phone is very important for me. 

    Thank you,

    Saiiyda Albash Ewedh 

  • E McFarlane

    My family and I are stranded in Tanzania due to the fact that Ethiopian Airlines have stopped flights to the UK. We are now in curing cost that we can not afford and with no assistance at all form the Airline, I need a prompt refund so that we can fly with another airline out of Tanzania. I went to the Ethiopian Airline office in Dar es salaam, and they said I have to contact the London Office in order to get my refund, I have paid for a service that I did not receive, it is only right that I should have my money refunded to me. Please can you advise on this matter