Lufthansa Helsinki-Vantaa, Finland Reservation Office Phone number, Address, Email, Working hours, Google map location
About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955.It is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size.It operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Lufthansa Helsinki-Vantaa Reservation Office Address: NA
customer support telephone contact number: +358 972522556
Email: NA
Fax: NA
Working hours: Monday – Sunday: 00:00 – 24:00
Holiday 00:00 – 24:00
Official website: www.lufthansa.com
Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Baggage lost and found:
If you click the above link, a form will be opened. Fill and send that form.
E-Mail: centralbaggagetracing@dlh.de
Address: Deutsche Lufthansa Aktiengesellschaft
Gepäckermittlung
D-60546 Frankfurt/Main
Germany
Fax: 0049 (0)69 690 55171
Lufthansa Airlines Customer Care Support
Check the above link to know the Airlines customer care phone number, email etc
Lufthansa Airlines Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Lufthansa Airlines?
Procedure to do web check-in or online check-in Lufthansa Airlines
- Visit https://www.lufthansa.com/us/en/online-check-in
- Enter PNR number or booking reference number
- Enter the passenger’s last name.
- Confirm ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: +371 6 785 2199
Opening hours: Monday – Sunday: 09:00 – 19:00
(customer support in English)
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02/737 737 (local rate Germany) or
By email: echannelsupport@dlh.de
Email: lhcargo @ dlh.de
Fax: 01802 747 747 ** (** From the German landline network: Costs 0.06 EUR / min. From mobile networks: Costs for calls max.0.42 EUR / min)
Cargo Service Center:
Tel: 0180 6 – 747 100 (From the German landline network: calls cost €0.20/min. From mobile phone networks: max. 0.60/min).
Special assistance
Travel during pregnancy in Lufthansa Airlines
Pregnancy rules in Lufthansa Airlines:
- Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
- For any special assistance queries, contact: https://www.lufthansa.com/us/en/mobility-partner-program-healthcare
Procedure to get medical clearance in Lufthansa Airlines
- Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
- Send the completed application form to specialservice@dlh.de
For more details, contact Lufthansa Airlines Health Services
Phone: N/A
Email: specialservice@dlh.de
Fax: +49 69 696 83 677
Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Helsinki-Vantaa Reservation Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Helsinki-Vantaa Reservation Office in Finland: (click on the stars below)
The number you publishd (358 20 358 358) is not the phone number of the LH ticket office in the Helsinki Airport, but somebody answer ffrom somewhere. When I asked the numer to the LH ticket office in the Helsinki Airport they answerd that they don’t have it.
Fix please this missing information.
Valter Benigni
Helsinki
Hi Valter Benigni,
The phone number – 358 20 358 358 is the Lufthansa customer support number for Finland. You can check the below link for more details.
https://www.lufthansa.com/fi/en/help-and-contact
Thanks,
Support team.
I am trying to call to customer service in Finland 0972522556 to make reboking for my trip but don’t not answer at all.
In April 2020 I will travel with my wife to Faro, Portugal and Lufthansa flights HEL – FAO – HEL offer an attractive alternative. We want to take our golf bags with us as excess baggage. It is said on Lufthansa’s websites that these golf bags must be reported to Lufthansa Service Center before our trip. And you give us a telephone number for this reporting.
But in order to avoid all misunderstandings I want to e-mail this report and receive an e-mailed confirmation from your side. Please advise how I proceed.
Regards
Jouko Pesonen
Kaming 24.1.2023 iran Tehran Frankfurt Helsinki Baig No kaming On 0096IR080141B
I had booked a Lufthansa flight OS46IP. The reason for that trip was canceled. Hence, I tried to check the refunding possibilities for this ticket. In this connection to the Lufthansa web page, I possibly made some mistakes, because the net informed that my flights were canceled. That was not my purpose in this phase. I did not find any possibilities to rectify the situation. Also, there was no telephone number to get help in the situation. So, my questions are: 1) How can I get my ticked back?, 2) What are the refunding possibilities of my ticket?
Hi, I would like to ask about our luggage in Luftansa airlines, because they allowed 23 kilos luggage. Is it possible to book online 23 kilos extra luggage? The destination will be in asia?
This your telephone connection seems no to work:
Lufthansa customer support telephone contact number: 358 20 358 358
Mein Rückflug to Madrid am 2.4 was annulliert. Ich wollte ihn rebooking für Ende des Monats oder Anfang Mai. Angeblich ich kann es nur per Phone realisieren, aber the Service Center at Vantaa +358 981710037 ist dauernd besetzt oder Sie sprechen entwedwer Deutsch noch Spanisch. Warum kann ich die Reboking per Internet nicht erledigen? Wie komme ich zurück nach Madrid?
Apua tarvitaan matkan peruuntumisen vuoksi. Miten toimia, koska ja kuinka.
It s real big disappointment to deal with Lufthansa, I an use my voucher they gave me but of course when I need to get a new flight, the code is t accepted and no one answers… I TOTALLY DON T ADVICE ANYONE TO USE THIS COMPANY! SERVICE IS UNDER THAN BAD…
Questions:
1. What is your proper email address for queries like below?
2. If transferring from Lufthansa to Condor in Frankfurt what happens to our luggage?
2b. IF transferred automatically, can I just buy separate tickets from net and check in at Helsinki?
With Best Regards,
Yrjö Honkanen
yahhome@gmail.com
Nobody answers the phone +358 981710037 from Lufthansa Service Center which is for customer in Finland. 15 or 20 minutes and nothing. Hence, zero customer service.
If I fly on a Lufthansa flight from Helsinki to Alicante. Stopover in Frankfurt, I do not leave the transit area. Whether a Covid 19 test is required in Germany
Haluaisin tietää miten toimia .Olen varaamassa Lufthansan lentoa Barcelonaan ja vien lemmikin mukana. Painaa noin 4 kiloa . Onko suomalaista puhelinpalvelua Lufthansalla jonne voisin soittaa suomeksi ?
Hello. Can I have your email address please?
Alternatively could someone phone me about corona testing at Helsinki airport.
Is testing done at airport?
How long before flight should I arrive at airport?
My booking number is 5BVRUJ.
My phone number is 0403702980
Hello I booked a flight to Nairobi from Helsinki and bought AIG Europe insurance as well. When the ticket confirmation came the insurance was not included. I was told to check and contact the customer service as there were some technical problems. On the chat there was only the chatbot which wasn’t of any help. I called the number +358981710037 and stayed on line for 40 minutes without anyone answering. I called again to +35820358358, another 20 minutes without anyone answering. That is a total of one hour without service. Could you please get back to me as the money was taken from my account but the insurance not given.
Hello. I am a Finnish citizen. Can my fiancee from Ukraine, a citizen of Ukraine, fly to me by your airline? Will a negative Covid test be enough for her? Or do you need any other documents?
Hi,
-Last year I bought a trip from Helsinki to Palma de Mallorca and back.
Due to the coronavirus the trip was cancelled
After contact with Lufthansa customer service by phone, It was changed to an open ticket.
I was told this would be valid until august 2021
Now I would like to make a new reservation.
I would appreciate if You could contact me by e-mail or by Phone.
Because of some new document that is required, my father was left from flight 3.7. at 06:00 am. Nobody helped him in check in desk, were he was at 04:00 am, the staff just said he has to have that paper, but they didn’t have that document in paper version that would be helped him, but said to him to go to info point. . Otherwise ok, but that was closed, should have been opened at 06:00, which was anyway too late, but he waited till 07:00 when the infopoint was actually opened, one hour late. BUt even them couldn’t help him to get that paper, as it should have been done in internet, but he does not have internet in him mobile. How can it be that your staff in check in dest or even in infopoint can not help the passengers to get to flight??? And for paper, which was not needed for him, but your staff didn’t even want to hear that. Now to get him home, I needed to buy new very expensive oneway ticket, and he waited 8h to get our from Helsinki. And by the way, in Munich to Porto flight, in plane, they gave the passenger that document in paper version to fill in, IN PLANE, not in check in point. And after all, nobody, really, NOBODY even asked or even looked that document. WTF…. give me some contact information where I can give my complain and where I can send the claim. And I want to contact information which works, you phone number are not answered. Really but experience with Lufthansa, I reallly hope you upgrade your customer service level.
I booked a flight to delhi on customer service for 21st July from Helsinki. I ask a special question at the time of booking if I need negative test for India. She informed that if I am fully vaccinated, I dont need negative test. Accordingly I booked hotel in delhi starting 22nd morning. At Helsinki airport I presented my vaccine certificates but not allowed to board a plane. In spite of multiple requests that I will get my self tested in India at airport if reuired but no body listen to me. I am pensioner 73 year old.
Please check recorded conversation against my PNR no WHWGO4 in which I asked about test.
Now I request Lufthansa to investigate this matter.
Very difficult to reach customer care . Holding online more than 50 mins is absurd
Hi,
Nobody is answering in the number +35820358358. Been trying for 2 days already. Ridiculous customer service.
Best regards,
Mika
I need to rebook the reservation which was changed, I tried to call this number for 3 hours without success. Please do not tell that my call is important for you if no one picks the phone for over 2 hours! And I don’t know how to rebook my flight!
I have EU digital covid certificate with two vaccination.
Do I need covid-19 test ?
I have transfer flight Helsinki (HEL) to Larnaca (LCA) throw Frankfurt 7.8.2021, changing time is 1:40
it is hopeless. Customer support in Finland does not answer. Customer support in Germany cannot be contacted, because the connection is so weak – one does not hear what they say! I do not know what is the status of my four oncoming flights.
Unohdin hattuni lennolla Mexico City – Frankfurt on 12Th September LH 499
Oikeasti arvokas “Bahama”-tyylinen lierihattu – miesten.
Dear all,
I´m flying tomorrow from Helsinki via Frankfurt to Hamburg.
1) Do i need in Helsinki- and Frankfurt -airport something else than my VACCINATION CERTIFICATE ?
2) I have allready checked in for both flights and have the both “Check-in Confirmations “. Because the flight LH855 leaves already 06.30 am and i don´t to wait in the long queue, is it possible that i allready today pick up the boarding passes ?
Thank you already in advance
Best regards Hans Wialén
Tel. +358 400623904
I fly from Helsinki to Frankfurt and then from Frankfurt to Porto and finally to Madeira.
Is there any other covid documents needed?
I have the vaccination certificate.
Hello customer service
I have flights for you to Helsinki to Hungary at Christmas.
My order number is TYNfivePZ.
We was chance at Frankfurth one hour ten minutes. Now its chance three hours fifteen minutes. Change at Munich backwards was forty minutes. Now is four hours fiftyfive minutes. Nowbody not told we about these changes. What u offer for us these changes. Please send me a mail. Im a littebit petrayed. Order we lounge or hotel both sides. Or change a flights another route witch is quicker Too much time at airports.
Hello
we have a reservation MO-YJ3TOXWX5X , whether it is possible to postpone flights to next spring because of this situation in Korona ( COVID-19)?
Hello!
I have tried to submit a refund request concerning flights on 22.7.20 and 1.8.2020 from Helsinki via Frankfurt to Milan.
Due to cancellation, we were not able to fly. Lufthansa did not operate between Frankfurt Milan.
I have been trying to do the refund request since July and then I was adviced to do it by e-mail. Now I have tried to do it on website.
The system does not accept a booking code JUE7JZ nor the ticket number 2202301444198 or Ticket number: 2202301444199. The system just sends a message that these bookings do not exist.
Lufthansa made the cancellation. So it is company´s duty to correct this.
I have spent hours trying to contact your service desk plus talking with them.
I want that you solve this immediatly.
Laura Castren
Hi!
I need service by Finish ( language)
What is number or e-mail address?
Ostin lipun Monondo/Travelis-kautta HEL-MUC-HEL. Sain documentin, jossa on lipun numero 2206989673289, mutta ei esim lennon tietoja. Onko lippu oikea ja voimassa oleva. Lähettäisin kopion, mutta ei onnistu tässä.
Hi Lufthansa, I have problem with my reservasion Q7HDGP. I’m travelling to EM championship. I can’t find the way to get my bike with me. Can you add the bike or still better change one baggade to bikebaggade.
Best regards
Juhani Airo
I called your reservations office number 358 9 72522556 today and waited for 50 minutes – no one answered the phone. I would have required about transportation of skis on a Lufthansa flight I bought tickets to for my husband and myself. Reservation nr J76CC7. I never had this kind of problems with Lufthansa before!
I ask you kindly to reply via e-mail or telephone.
Orvokki Heiskanen
Lufthansa
Booking code PZOZR7, passenger Risto Orpana ticket number 220-2475771168, Heikki Saarinen 220-2475771167. We register bicycles for both from Helsinki to Bucharest and back. How much can a bike pack weigh? How do I pay for registration? Pirkko Savolainen 220-2475771169 does not have a bicycle.
Please reply to my email risto.orpana@gmail.com when registration is complete!
Regards
Risto Orpana
Our luggage has not been delivered yet. Arrived on Sunday 15.5. 7 pm from Munich to Helsinki. Luggage did not arrived. Done the delayed baggage in internet. Luggage been located. but not delivered as yet. Almost 48 hours delay. How do I find out what to do next+
Very poor customer service.Phoneline chattering about 50′ style and some Indian accent people talking.Can’t understand!
POOR POOR
I can’t reach anyone at Lufthansa and my baggace has been delayed over a week. No contact after one email after reporting missing luggage.
Tel. +358505354091
Lousy service. They lost my bag a week ago and tried to deliver It to my temp address after I had left (I reported in the claim when I would leave), after that they lost my black again. I have tried ba e-mail (bag tracker) two times, no response, I have tried by phone, wrong number in the website, the other number diesel not respond, I have tried through differentiaali web Forssan they provide. It is impossible to get in touch with this company and they do not care at all of thairuokakulttuurin passengers.
Hei
Mihin osoitteeseen voin jättää reklamaation 18 – 25.7.2022, yhtiönne toiminnasta joka pilasi lomamme täysin?
Hi, Why is Lufthansa knowingly ruining people’s vacations and not compensating for the scams they did, that’s a criminal act 18.7.-25.7.2022 you completely ruined our vacation and didn’t compensate anything, why?
Bad service. I tried to report delyded baggage. They just give another number (it contained error) and this number did not handle baggage. The web sites are messy
The flight was late (connecting flight changed), how can I get compensation
how is my flights from hel to hania ?? OVD9N7 ?? 30.11.2022
Cancelled Flight
Booking code OTQUQD
Ticket number 220 248 3345 248
The flight was cancelled because there was a delay with my payment, the payment happends after 24 hours deadline.
Lufthansa charged the 30 €uro from my credit card accordind the rules of delay payment / cancelled flight.
Any how I paid the flight , payment happends after 24 hours, but Lufthansa charged the payment 848,87 € from my credit card.
Pls. pay the charget amount back to my credit card.
Pls. cnfirm to me bty email the pay back as well confirm you received my email