Turkish Airlines ACCRA, GHANA Airport Office number, Address, Email, Working hours, Google map location
About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. It is the national flag carrier airline of Turkey, headquartered at the General Management Building on the grounds of AtatĆ¼rk Airport in YeÅilkƶy, Bakırkƶy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Asia, Africa, and Europe, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airlines ACCRA Airport Office Address: Kotoka International Airport– International Terminal Departure Area Upper Concourse FA14 PMB 256, ACCRA, GHANA
Reservation office telephone contact numbers: 00 (233) 302765880
Email: accops@thy.com
Fax: 00 (233) 302765889
Working hours: Everyday: 15:00 – 22:00
Map: View direction here
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Turkish baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)
For baggage inquiries: Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
General Management
Address: General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
Contact Centre: Ā +90 212 463 63 63/080005 01565
Turkish Contact Centre Business hours: 24Ā hourĀ booking andĀ customer services
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish AirlinesĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- VisitĀ https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select āFlightsā ā āManage Bookingā section.
- Enter the āReservation code (PNR)ā and āPassenger surnameā.
- Click on āCheck-inā.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
TSA Pre-Check Program at Turkish Airlines: How to apply boarding pass for TSA PreCheck lane?
Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc
Travel during pregnancy in Turkish Airlines
Pregnancy rules:
- Expectant mothers can travel inĀ Turkish AirlineĀ till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
FAQ
1. What is the Turkish airline checked baggage allowance?
- Business – 30 kg, Economy – 20 kg, Infant (0-2 years old) – 10 kg + 1 collapsible baby carriage / buggy (115 cm)
2. If I take joint flights with partner airlines, will my baggage allowance change?
- Yes, Baggage allowances vary according to the partner airline operating your flight.
3. How can I pay with 3D Secure verification?
- Ā If you’re making payments with credit / debit card, 3D Secure verification are required and supported by the card bank. You’ve to enter the 3D Secure password after the card information is entered.
4. What online payment methods are available at Turkish Airlines?
- Payment can be made via Turkish Airlines online channels with Sofort, Ideal, Klarna, KNET, Alipay, Shetab Card, UnionPay, Internet Banking, EFT, BKM Express credit cards, Google Pay and Apple Pay.
5. Can i take any instruments with me into the cabin?
- You can carry an instrument weighs not more than 75 kg (Maxi. dimensions of 140X42X25cm).
6. Did Turkish Airlines have any discounts for funeral attendant?
- Yes, Turkish airlines have discounts to funeral companion passengers traveling on direct/connecting domestic flights and TRNC – Nicosia flights. Passengers must apply to sales offices with the original bill of lading prepared by the relevant Turkish Cargo authorities for funeral transport conducted by Turkish Airlines and AnadoluJet (except Codeshare flights). You can also contact Turkish Cargo via the call center at 0850 333 0 777.
7. Can I carry perfume and deodorant in my carry-on baggage?
- You can carry deodorant and perfume in your cabin baggage in a container of under 100 ml. (Must be tightly sealed)
Is there any problem with reaching the Turkish Airline ACCRA Airport Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airline ACCRA Airport Office in GHANA: (click on the stars below)
Compalaints about Turkish Airlines personal att Accra airport. 20 Jan 2017
My whife was stopped att the airport and argument with your staff started. It ended up that my wife missed her fligt to Sweden.
The staff(male one ) was extremely arrogant to my whife-She was taken to a special room thre some sort of bad behavour accurred
by the male staff.
It seems that your personal, male ones, canĀ“t take critisim from a woman.My whife was of course very uppset and afraid during the visit in this room.The male staff wanted to show that he was in power and my whife was below his status to take any arguments from her.
Everything ended up with that she missed the flight to sweden.
You have to check up your personal in Accra so they can behave in much better way.If a passenger have problem the company should give help instead of a lecture.The company should provide service not behave like some sort of police in bad behavior.
Now she is stranded in Accra with now money.This bahavior from the personal in Accra is totally wrong.How will pay her ticket to Sweden.Now she also miss her job here in Sweden.We wont compansation for this.
U7SULT is my reservation code and i want to confirm to the new schedule change of my flight from Ghana to Italy
Please my name is Sarah Quainoo.
I took turkish airlines from beirut to accra.
Please but i can’t find one of my baggage and i hv important things in there.
Pls i took it on 28 December.
Please i need them .
Dear sir,
REQUEST FOR OUR FLIGHT TO BE RESCHEDULE TO ANOTHER DATE
I and my wife Mr and Mrs Dada missed our flight on the July 3rd and we want the flight to be rescheduled to another day for us.
PASSENGERS DETAILS
Dada Olugbenga Olubiyi Philip
E-TICKET NO: TK23524382576
Dada Titilola Kafayat Amusa
E-TICKET NO: TK2352438266994
Thanks
Dada olugbenga Olubiyi Philip
Pls can i make a transit with 5months, 2weeks old passport before it expires? I made a transit in Turkey to Ghana with Turkish airlines from Italy in August n i am going back with this same airline. I realize my passport is left with 5months n 2weeks for it to expires. Can i still travel with it?
i want to get my return ticket money back
I have called so many times all the nunbers related to the Turkish Airlines but none have answered the call.
I want to know the charge for my extra luggage of 23kg.
Thank you
Please from ACC to IST to BJV to LGW do I need a transis visa
I am changing my daughter’s return ticket from Ukraine to Accra fro 27th Octobe, to 4th July 2018
I am to go to Kenya for a conference and I want to go with your best airline and I want to know if there is anything I have to do aside paying for my ticket from Accra Ghana to Nairobi Kenya
your accra office don’t pick calls
Why does your office not pick calls????? I have called nonstop for 3 days on ALL your numbers that are listed online. No one ever picked, and I never got a call back. Such nonsense.
I have called all three numbers i have for over 4 days and there’s simply no answer. I need to change a booking urgently.
Please I want to know why my clients can’t check in using the online service.
I am a travel consultant.
Please i want to know the penalty of returning before my said date. I was suppose to return on 12 July, 2019 from Israel to Accra but due to one or two reasons i want to leave earlier than that. Lets say 16th or 17th November 2018. Please assist me on that.
Thank You
Please, I will like to know the air fare from Accra – Ghana to Vietnam on round way by 31st of December, 2018
YOUR MILES & SMILES office never respond to emails!
PREVIOUSLY THEY FAILED TO CREDIT MY ACCOUNT WITH THE MILES OF 1 TRIP.
RECENTLY, I’ve sent several requests to help trace my Membership number which currently has 12,507 miles from one leg of my last trip. NO ONE HAS BOTHERED TO ACKNOWLEDGE RECEIPT OF MY EMAIL MUCH MORE REPLY!!!
THIS HAS BEEN GOING ON FOR WEEKS NOW………DOES YOUR M&S OFFICE CARE AT ALL???
Can I know the weight of luggage for economic class.
Please I want to the cost of a ticket form Ghana to Ecuador. Thanks
The customer service for your airlines are very poor. I have been calling the numbers for almost 14days no response nor call back. You have a bad customer service
Turkish airline ghana office has phone numbers on their webpage, yet i have made several calls and no one is picking. Ah what is this.
I need urgent enquiry and for three hrs now no one is picking d calls, why
I have even sent emails yesterday and no response
Why
I want to know the flight fee from Accra to Kiev. Thank you
please, I want to draw my departure date closer, is it possible, and if so, will there be charges and how much.? thank you
I HAVE BEEN CALLING THE ACCRA OFFICE FOR TWO DAYS NOW TO CHANGE MY FLIGHT BUT NO ONE WILL ANSWER. IS THERE A TIME LIMIT TO CHANGING THE FLIGHT DATE?
please I want to buy ticket from Accra to Nicosia on
Thursday,12/03/2020.I would be happy if you can guide me since this is my first time.
I have called Turkish Airlines over and over but no one responds to my call.
I want to change the date on my ticket
Kindly contact me and help change the date on my ticket.
Hello please is there any flight on the 28th of may which will be living Accra to turkey and from turkey to US.
Good evening sir,
I had a message that your outfit is operating from Ghana to Italy. I am writing to ascertain the fact involve to enable my sister join her family in Italy.
hello good evening please,
this is Emmanuel and I have a problem and I need a solution please. tickets have been issued for my sister to come home from Lebanon and now the madam is saying there’s a problem at Ghana airport here which I don’t understand at all. so I need an explanations please because their madam’s there are saying that the problem is from Ghana airport. meaning it is closed and not opened. so they cannot come around. Am not getting the whole issue at all am confused yesterday some came around tomorrow some are also coming around so why then is this one saying there’s a problem at the airport? so please help me
Good morning and please I have been trying to reach Turkish on phone to reserve myself a ticket but no one answers the phone for past 1week now
Just don’t call them on phone, a silent rule. They rudely dont pick calls nor call back. Such disrespect to customers smh
Hi what time is the office open hours at the airport in Accra thx
Good day,
I booked a flight for 14th November and I was wondering if I could change it to 10th November at the current price. From Ghana to Lviv Ukraine
Champica Nethsinghe
To:
accops@thy.com
,
Emanuele Fosu
Wed, 16 Dec at 22:23
To the Head of Turkish Air Lines office Accra
Ghana
Re: Ticket Number 2353847723043 Mr. Emanuele Fosu / +233592034813
Dear Sir/Madam,
Please see attached Evisa and ticket for Mr. Emanuele Fosu.
I invited my friend Mr. Fosu to join my family in Istanbul for Christmas and I paid for his ticket in London. Mr. Emanuele Fosu applied for E visa to Turkey with a a Ghana passport and was issued with a visa for his holiday. I booked his flight from London with the E visa accepted by my travel agent.
When he first arrived on the 15th of December 2020 in Accra airport your staff said he was too late to take this flight and re booked him on the 16th December 2020 this afternoon. He has come today to your airport and was not allowed to fly.
I am shocked that he yet again was told that his E visa is not accepted and that need a shengan visa to Istanbul . I want to know what is the point of a E visa if he can not travel with it?
I am now in Istanbul waiting for him with my family and want to know why you treat your travelers in this way? I have lost money on this ticket and I cant even see my friend for Christmas. This is not a good way to spend Christmas time and want you to look into allowing him to come to Istanbul for a short holiday.
Please kindly look into this matter and kindly grant him this travel just for 12 days to spend Christmas with us here in Istanbul. I planned this holiday in the middle of such difficulties and having a valid E-visa please call him today and send him to see your beautiful country.
There is still time for you to kindly consider Mr. Fosu his travel to Istanbul and back while we are still waiting him till the 26th of December.
Please do something good during this festive times.
Thanking you,
Yours faithfully
L Champica Peiris
+44 07964050738
E VISA TYURKEY
.pdf
243.3kB
eticket EMANUELE FOSU
.pdf
1MB
Need contact detail for accra office , as contacts mentioned on website is not in operation. no one is picking those lines.
I WILL LIKE TO COMFIRM MY RESERVATION CODE VWKCQX, BECAUSE I HAVE A FILGHT ON 12 OF NEXT WEEK BUT I HAVE TRY USING THE ONLINE APPLICTION BUT IS NOT WORKING.I HAVE ALSO CALLED THE OFFICE HERE IN GHANA BUT NO ONE IS RESPONING TO MY CALLS,THANK YOU
Good evening. Please is it true that people going to Barcelona needs to use Turkish airlines to get to Instanbul [transit] before leaving for Spain? Thanks
Dear Sir which labs are approved by Turkish airline for Covid 19 test kindly send me the list
Emali : mehmood.arif50@gmail.com
Dear Sir,
Please I have a client going to Berlin from Ghana.
I want to know if he will need a transit visa for the trip.
Thanks
I have booked to travel with Turkish airlines. I am travelling from Ghana to Naples, Italy. I am travelling on 25 September 2021 with TK 0630. I need to know my seat number to enable me complete the EU passenger travel locator.
Please how much does it cost for 23 kilos luggage
Hi, I am Mandela Osei-Kuufour I traveled from Ghana using Turkish airline on the 16th January and landed on 17th January at Instabul and left instabul on the same date to Edinburgh but I couldnāt get my luggage when I got to Edinburg.Itās been 5 days now I havenāt received it yet, I have been wearing one cloth and shoes since I came to the UK, you are not being fair with me. Itās bad to treat a client this way, Iām very disappointed
No one answers the phones at the Accra office:
0302765880
0302734561
0204111675
My flight has been canceled and I called each of these more than 7 times and no one answered
In fact, today is not the first time I am experiencing this
I had the two in one vaccination on 15th February 2022.i write ask if Pcr is still mandatory since I will make a transit on the 1st of may 2022 to Libya through instabul. Thanks
Hello. I will be traveling with Turkish airlines on Wednesday from Ghana to The Netherlands, precisely from Accra to Amsterdam. My question is,do I need COVID 19 test results? I’ve already taken my two COVID 19 vaccination.
Kind regards.
Rose.
Please my name is Gavin Ehmke
I took turkish airlines from Hamburg to accra.
Please but i canāt find one of my baggage and i hv important things in there.
Pls i took it on 2 July 2022
Please i need them .
I have already changed my flight once can i change again for free
Hi, I called the baggage customer service but no one picked. So Iām a bit confused here
On my ticket it states 2 baggages ,23kg each, I wanted to know that aside the 2baggages am I allowed to add a carrier on luggage and maybe a school bag without being charged for extra luggage
I want price for Ghana to Albania
Hello
Iām doing enquiry with regards to a ticket refund I made two months ago,Iām yet to receive my money and I want to know why the delay…look forward to hearing from you…thanks
Kind regards,
Yayah abass.
Goodmorning Turkish airlines Ghana.
I have been trying to call your office for about 2 days now just to know how much it will cost to change my ticket since I couldn’t do it online.
Is there any number I can reach you on ?
Very urgent.!!!