Turkish Airlines Singapore City Office Phone number, Address, Email, Working hours, Google map location
About Turkish Airline:
Turkish Airlines was founded on 20 th May 1933. Airlines is the national flag carrier airline of Turkey, headquartered at the It General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Asia, Africa, and Europe, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airline Singapore City Office: Address: 152 Beach Road #15-01/02 Gateway East Singapore 189721
Reservation office telephone contact numbers: 67324556
Email: reservations.sin@thy.com, sales.sin@thy.com
Fax: +65 6733 8845
Working hours: Closed on Saturday and Sunday. Other days 09:00-18:00.
Map: View direction here
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)
For baggage inquiries: Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
General Management
Address: General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
Contact Centre: +90 212 463 63 63/080005 01565
Turkish Contact Centre Business hours: 24 hour booking and customer services
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
TSA Pre-Check Program at Turkish Airlines: How to apply boarding pass for TSA PreCheck lane?
Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc
Travel during pregnancy in Turkish Airlines
Pregnancy rules:
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
FAQ
1. What is the Turkish airline checked baggage allowance?
- Business – 30 kg, Economy – 20 kg, Infant (0-2 years old) – 10 kg + 1 collapsible baby carriage / buggy (115 cm)
2. If I take joint flights with partner airlines, will my baggage allowance change?
- Yes, Baggage allowances vary according to the partner airline operating your flight.
3. How can I pay with 3D Secure verification?
- If you’re making payments with credit / debit card, 3D Secure verification are required and supported by the card bank. You’ve to enter the 3D Secure password after the card information is entered.
4. What online payment methods are available at Turkish Airlines?
- Payment can be made via Turkish Airlines online channels with Sofort, Ideal, Klarna, KNET, Alipay, Shetab Card, UnionPay, Internet Banking, EFT, BKM Express credit cards, Google Pay and Apple Pay.
5. Can i take any instruments with me into the cabin?
- You can carry an instrument weighs not more than 75 kg (Maxi. dimensions of 140X42X25cm).
6. Did Turkish Airlines have any discounts for funeral attendant?
- Yes, Turkish airlines have discounts to funeral companion passengers traveling on direct/connecting domestic flights and TRNC – Nicosia flights. Passengers must apply to sales offices with the original bill of lading prepared by the relevant Turkish Cargo authorities for funeral transport conducted by Turkish Airlines and AnadoluJet (except Codeshare flights). You can also contact Turkish Cargo via the call center at 0850 333 0 777.
7. Can I carry perfume and deodorant in my carry-on baggage?
- You can carry deodorant and perfume in your cabin baggage in a container of under 100 ml. (Must be tightly sealed)
Is there any problem with reaching the Turkish Airline Singapore City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airline Singapore: (click on the stars below)
Hi,
Re : Miles&Smiles
Can i check if I will receive the membersip card.
I will be flying on Turkish Airlines o 17 Oct to Istanbul & tried to enter the details to claim for miles but unable to save (some error code)
Will I be able to use the Lounge at the airport during departure/arrival fm Singapore/Istanbul without the card.
How do I claim for miles for previous trips (other airlines). I hv also invited my companion to join TK Miles&Smiles – when will i get the points?
Looking forward to hearing from u.
Thank you,
BRgds
Zahara Bee
TK460525408
I need to speak to your Singapore Sales & Marketing representative.
I am a travel agent in Johor Bahru, Malaysia.
1. For international flights from Singapore to Geneva, Turkish Airlines (TK) allowance 30 kg in one Luggage for check-in.
Can TK allow two check-in luggage to make 30 Kgs?
2. Can air miles be added to my KrisFlyer?
I was on TK1004 Skopje to Istanbul on 10 Aug 2018 ( on Business Class, Ref USCKGF 2352767990635 ). The flight was scheduled to depart at 0920 am. It was delayed by more than 2 hours, which resulted in my missing my flight SQ391 out of Istanbul ( leaving Istanbul 1330pm Istanbul time ).
Grateful if you could provide the reasons for the delay and confirm the delayed departure time of TK 1004 from Skopje, arrival time in Istanbul.
Thank you, Gerald Lim. 21 Nov 2018
how to select meals from Singapore to Oslo via Istanbul ? leaving Singapore on 20/7 2330hr. TK.
Returning on 2/8 from Oslo to Singaore via Istanbul.
I lost one of my luggage whilst returning to Singapore from Istanbul on flight TK 0054 on 14th Dec 2018. The airlines produced a SATS form saying that the luggage was indeed loaded onto the plane. I am in the process of claiming from my travel insurance. However before they can process the claim, they need a letter or confirmation from TA that the airlines are not compensating me for the lost luggage.
“Documentation of Carrier’s Settlement / Rejection of Claim for Loss of Property from Airline”
How do I get this letter.
Please ask the Singapore Office to email/contact me.
Mimi Goh
I plan to book Turkish airlines to Europe, mid next month and there is long transit – about 7 ~8 hrs
1. Does Turkish Airline arrange any sightseeing trip in Istanbul ?
2. Do we need to get visa if such trips are arranged (However if there is Visa and fee to be paid , it may not be cost effective as well )
Hi periaswamy
Kindly contact the customer care number provided for more details regarding services
Hi..
I have been trying to speak to someone from Turkish Airlines regarding my “missing points”. I flew to Romania 8 March and returned 1 April. During my booking I have indicated that my points be credited to SQ Krisflyer. I gave them the necessary information. Today I went down to SQ’s office and was told that the Turkish Airlines points have not been transferred to Krisflyer.
Can you please inform me whom in Turkish Airlines that I can communicate with. Thank you
Hi,
I found that my luggage crack damaged while returning to Singapore from Istanbul on flight TK0054/26 on 25 MAY 2019. I am in the process of claiming from my travel insurance. However before they can process the claim, they need a letter or confirmation from TA that the airlines are not compensating me for the damaged luggage.
How do I get this letter?
Thank you.
Mimi Chang
TK 480306
Tried many times to call your Singapore office.
The response on every extension was “Sorry this number cannot be reached”. This included ticketing, sales & admin.
WE ARE FLYING TONIGHT AT 11.25 PM & I have 2 booking reference numbers:
TWAA&U and TK8ESE. The system does not allow me to see the seats (53 J and 53 K) chwe have paid extra for or to check in.
Also the Turkish Miles & Smiles reference TK003776095 (I just joined), cannot be entered, or the error in my name changed.
The lack of someone in Singapore to speak to is unacceptable since the only number does not answer.
Please confirm the seats by return email.
Regards
Simon Jones
After my last comment now every extension (including reservations) gives a message “busy”. Not possibility to wait to speak to someone or the opportunity to leave a message. I can be contacted by HP on your records or return email. Otherwise we must turn up at Changi Airport tonight to see what seats have been allocated.
THIS IS UNACCEPTABLE, since we paid extra for specific seats in August. I believe that these were 53A & 53B (extra legroom), on tonight’s flight to Instanbul, but there is nothing on your website to confirm, and NOBODY FROM Turkish AIRLINES TO SPEAK TO.
Simon Jones
Dear Simon Jones
This is a generic airline contact info website, please Turkish airlines contact them directly
Hello, I am traveling with three kids in June and I would like to speak with someone to answer a few questions about our flight. I just got the message that the Singapore office is closed. Is there someone else I can correspond with via email to get my queries addressed? Many thanks, Laura
Horrible. No one answers the damn phone. Been calling for over an hour.
my sentiments exactly! the customer service in Singapore or Turkish Airline office customer service never picks up call , called for an hour, keep asking me press 1 for ticketing but no one picks up at all…!
I believe that this is a scam. Tried calling several times, and they keep transferring me. Asked me for my details but they do not convey back to me my flight details at all, which they should have in their system. Instead, they ask to wait for a long time, then transfer me to another department again. At one point, one of them even ask me to speak faster, and ask me for my credit card details even before the she knew my flight details. And there were background noises. The entire call is just questionable and shady. Will avoid them. Have no choice but to call the main turkish number, which when I compared to this call, makes this call sounds so shady.
Please avoid!
We have been trying to reach your office for the last few days. No reply. Your airline cancelled our return flight and after we incurred extra costs to call your international helpline (as your online manage booking CANNOT work), we were assured that your selected seats (which we paid for) were retained. TO our surprise, we checked and they were removed!!! Please rectify the mistake by making sure our original selected seats are confirmed.
Please acknowledge and return call.
Dear Turkish Airlines
I received an email that there is a change of flight and I tried changing the details as requested but it keeps showing an error. I tried calling your office and either the recorded services says the office are closed on weekdays or the line just gets cut off.
Can someone kindly call me back ASAP please cos it involves lots of money on my tickets and I need to change it immediately.