AirAsia Suspend flight services from Auckland to Sydney from Feb 2nd 2024

AirAsia X (AAX) suspend services to/from Auckland to Sydney and Kuala Lumpur

AirAsia Suspend its flight services to/from Auckland to Sydney and Kuala Lumpur to weakened consumer demand. Everyone booked to travel to/from Auckland on AAX before this date are not affected. In future, more aircraft back in service for return to New Zealand.

Which AirAsia flight routes are suspended?

• Auckland to Gold Coast
• Auckland to Kuala Lumpur routes commencing 3 February 2024, also due to lower than expected demand.

How AirAsia Flights Cancellation informed to the Travelers?

• The Persons who was affected, will be notified directly via their registered email address soonly.
• Alternate option for the cancelled flights (i.e. Full refund, Credit account for future use).
• You can change to travel to another flight to another prior date.
• Travelers can choose their preferred option.
• You may Chat with the AirAsia Customercare for more details.

How to change mistakes in your name, flight date and refund ticket in AirAsia Airline?

• You may also follow the instructions to submit your refund https://support.airasia.com

What to do, if a booking made through Third party / Booking Agent?

•  If you booked through a third party booking agent but not directly on the AirAsia website or app, you must contact your booking agent for your recovery options.

When will the AirAsia Flights return to Auckland?

• AirAsia flight services to/fro Auckland will be resumes on review of the demand.