Avianca Sales Office in London, UK 8

Avianca S.A the national airline and flag carrier of Colombia since 5 December 1919, when it was initially registered under the name SCADTA.It is headquartered in Bogotá, D.C. with its main hub at El Dorado International Airport. Avianca also comprises a group of seven Latin American airlines, whose operations are combined to function as one airline using a code sharing system. Avianca is the largest airline in Colombia and second largest in Latin America.

Avianca Airline London UK Address:
36, Kennington Road London SE1 7BL



Working hours
Monday to friday: 9:00 to 20:00.
Saturdays: 9:00 to 13:00.

Map: View direction here

Avianca Airline Official website:

Avianca Airline Online Check-in:

Note: Online Check in begins 24 hours before departure, and up until 45 minutes before your flight’s scheduled departure time.

Avianca Airline Check-in timing

Check Avianca Airline flight schedule here:

Check Avianca Airline flight status here: status

Avianca Airline baggage services telephone contact numbers:

Avianca Airline Baggage Allowance

View Avianca Airline Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Near-by Airports:  London City Airport, London Heathrow Airport, London Gatwick Airport

Attractions in London: London Eye, Big Ben, Tower of London

Near by Avianca Airline office in UK:

View the nearest Avianca Airline offices in UK and the address, phone number, website and more.

List of Avianca Airline Offices around the world

View the Avianca Airline offices address, phone number, email through the above link.

Types of Planes / Air craft available with Avianca Airline

Total fleet: 173

  • Embraer 190
  • Cessna 208
  • ATR 42
  • ATR 72-600
  • Airbus A318-100
  • Airbus A319-100
  • Airbus A319neo
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-200
  • Airbus A350-900

Queries handled by Avianca Airline Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, LifeMiles

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8 thoughts on “Avianca Sales Office in London, UK

  • Chris Thomas

    I have been waiting for someone to answer your London Office telephone for over an hour, I assume you are understaffed or very busy. If you want me to book a ticket with you please ring me back on 020 8969 3732 or I will use another airline
    Chris Thomas

  • Sheila Brown


    I have been trying to cancel two flights in October due to ill health, I sent an email that bounced back, I then rang your london office who told me to contact to see about a refund Half way through it then says you need to contact Sales, I then go back online and realise it was the telephone number I have already rang. Can you please contact me on 07305160164 a.s.a.p.

    Thank you in advance.

    Sheila Brown
    Ticket no 2482022199 in the name of WA Ollerenshaw (my partner)

    • leroy

      hi sheila
      did you manage to sort your problem with your tickets?
      im having the same problems and wondered how you solved yours
      thanks in advance

  • Patricia franco

    Seńores avianca por favor . Acabo de comprar un tiquete para Colombia y hubo un error con en segundo apellido de mi esposo, que puedo hacer para corregir ese error? Gracias por su ayuda… estaré pendiente…

  • teresa molano

    Mi hijo viajo de Londres a Bogota hace un mes, al llegar a Heatrow como solo llevaba la ida, le toco comprar la salida y le recomendaron Panama, el cual lo pago alli y el agente del aeropuerto le dijo que le devolvian casi todo el dinero, pero hace unos dias le devolvieron pero no fue asi, quisiera hablar con alquien para que me ayudaran con este asunto. He llamado muchas veces pero es imposible, o si por favour me pueden enviar un numero de telefono. Mi numero es 07939541239
    Muchas gracias,
    Teresa molano

  • Patrick

    Hello I have bee trying to contact the London office or any office that can help me sort out an issue – I keep being told to do it on line and it cannot be done on line – I have had over 15 emails with different people and numerous phone calls – where is the customer service here…it is appalling…
    Case Resolution Notification: 181123000264
    You have given me a refund and now tell me I have to go to Colombia to collect it….???

    PLEASE contact me –

  • Lindsay Biggin

    Ref canx number BOGWE-386696
    We canx this flight a week ago due to Coronavirus disrupting travel plans. It was a week before the flight was due to happen so plenty of notice.
    We have heard nothing since & trying to reach anyone to talk to is beyond a joke.
    Terrible customer services. Please can someone contact me on 07787 828941.
    This is stress we could do without.