Qatar Airways Reservations Office in Australia Phone number, Address, Email, Working hours, Google map location
About Qatar Airways Airline:
Qatar Airways is one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the state-of-the-art Hamad International Airport in Doha, the State of Qatar.
The Qatar Airways started in 1997 when we launched operations with just four aircraft. Qatar Airways currently flies 177 aircraft to more than 150 destinations across six continents. Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012 and most recently in 2015, Qatar Airways has won the confidence of the travelling public.
Qatar Airways Airline Reservations Office Address: Australia
Qatar Airways telephone contact numbers: +61 283201015, 1 300340600
Working hours: Monday Friday: 09:00 – 17:00hrs, excluding public holidays.
Fax: +61 8 9481 0732
Email: dacreservations@bd.qatarairways.com, dacsales@bd.qatarairways.com
Qatar Airways Official website: https://www.qatarairways.com/en/
Check your Qatar Airways flight status here: https://www.qatarairways.com/en/homepage.html
Check your Qatar Airways Time table here: https://booking.qatarairways.com/timetable/search
Qatar Airways Online Check-in: https://cki.qatarairways.com/cki
Qatar Airways Flight Code: QTR
View Qatar Airways Privilege Club members service centre exclusively for Qatar Airways Gold and Platinum members
Qatar Airways Baggage Allowance
View Qatar Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Qatar Airways Customer care / support
Qatar Airways Contact Centre: +974 4023 0000
Qatar Airways Contact Centre Business hours: 24/7 Support
Qatar Airways Customer Care Support
Check the above link to know the Qatar Airways customer care phone number, email etc
Qatar Airways Special assistance
Travel during pregnancy in Qatar Airways
Pregnancy rules in Qatar Airways:
- Expectant mothers can travel in Qatar Airways till 35 th week of the Single pregnancy and 33rd week for multiple pregnancy.
- After 28 th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- you must apply for medical clearance by submitting a medical information form (MEDIF).
- Download Form/Download Medical certificate
How to change mistakes in your name, flight date and refund ticket in Qatar Airways?
View how to change mistakes in your name, flight date and refund ticket in Qatar Airways through the above link.
How to Web Check-in in Qatar Airways?
Procedure to do web check-in or online check-in in Qatar Airways
- Visit https://cki.qatarairways.com/cki/dashboard
- Select ‘Homepage’ section.
- Enter the “Booking reference” and “Last name”.
- Click on “Check-in”.
Qatar Airways Privilege Club members service centre
As part of Qatar Airways programme enhancements to offer Privilege Club members exclusive privileges and a rewarding travel experience, Qatar Airways have introduced “Priority Services” in twenty four (24) countries exclusively for Qatar Airways Gold and Platinum members.
List of Qatar Airways Office Worldwide
View the List of Qatar Airways Office worldwide through the above link.
Types of Planes / Air craft available with Qatar Airways
- Airbus A319-100LR
- Airbus A320-200
- Airbus A321-200
- Airbus A321neo
- Airbus A330-200
- Airbus A330-300
- Airbus A340-600
- Airbus A350-900
- Airbus A350-1000
- Airbus A380-800
- Boeing 777-200LR
- Boeing 777-300ER
- Boeing 777-8
- Boeing 777-9
- Boeing 787-8
- Airbus A330-200F
- Boeing 747-400BCF
- Boeing 777F
Qatar Airways: Top 20 Interesting and Unknown Facts
Queries handled by Qatar Airways Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Qatar Airways Qmiles reward points
Is there any problem with reaching the Qatar Airways Airline Reservations Office in Australia Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Qatar Airways Airline Reservations Office in Australia: (click on the stars below)
I booked a flight online and encountered the following problem.
• Melbourne – Manchester 5th April (leaving 21.35 QR 0905)
• Paris- Melbourne 15 April (leaving 08:55 QR 0042)
Money $1819 was taken out of my account and I received NO e-mail confirmation re purchase of ticket. NO reservation number or anything yet ????
Please rectify ASAP as I need to know what is going on ?
My flight leaves in 2 days.
P.S My original quote was $1713 dollars and when I went to pay for booking it went up to $1819.
This is my first experience with Qatar and we’re off to a bad start. Please also sort out this discrepancy
Anthony Spiliotis
Ph: 0416 044 491
tonyspili@optusnet.com.au
I have not been able to contact Qatar in regard to my flight timing changes scheduled for May 31st
There has been an error in my 3rd leg of my flight the contact numbers above I have been on hold for 5hrs
No emails have been responded to at this time or FB messenger..
Hi Ronald Philp,
Please keep trying 1300340600. Or you can call 61291654313.
Thanks,
Support team.
I have been calling to try and change and bring forward my flight which is at the end of month but I’d like to travel as soon as possible. I have called the 1300 number the office in Sydney and even Qatar airways in Qatar,from Australia.
I have been trying for 3 days and it is impossible to even be on hold.
Is there an email I can write to Qatar to change my ticket?
Their website links don’t work, their Sydney phone numbers dont connect, their contacts in Doha don’t work. How is one supposed to contact Qatar?? Hopeless.
I have been trying to get through for days. I need to bring forward my return flight scheduled for March 28th or I will be unable to get back to my home country. Assistance would be greatly appreciated.
what is the email address from Sydney Australia to inquiry about changing my return flight from Lebanon to Sydney
Hi Editor,
As all these comments confirm, there is no-one answering that phone no and the Melbourne office does not exist.
I too am booked for business class flights within 2 weeks that will not happen.
Your website states that you have a refund policy for this.
How do we access that please?
Robert
Hello,
The phone message said ‘All of our agents are on the line with other customers, please stay on the line and we will answer your call …..’.
I have been on the line for 1 hr 37 mins – with a recorded message (as above) and no actual response.
It is now 7.33 pm Friday Australian time.
I thought their office was still open.
I need to change my booking.
But this web page says the Reservation Office hours are 09:00 – 17:00 Mon-Fri.
I have been trying to get an email address to ask the following question and have not been able to correspond so far so am trying this way.
Hello. My booking number is (PNR) R4VSHY and the name is Jeanette Napier leaving Perth to Amsterdam via Doha on the 13th October 2018 and return trip Budapest to Perth via Doha 31st October 2018. My enquiry is I suffer very bad swelling throughout the whole body while travelling, even though I take precautions of wearing pressure stockings, moving about etc I really need to have my legs and feet elevated, I have bought a Fly Legs Up flight hammock to help with my situation but wondered if I would be allowed to use on the long flights, I have booked window seats so I wouldn’t disturb any other passengers. I would appreciate your opinion as to whether it would be allowed please.
Yours sincerely
Jeanette Napier
What time does your business class lounge open at Sydney, Kingsford Smith Airport. On Wednesday 19/9/2018?
Thank you
CAS-996368-P9G3F1 CRM:0036000004329
This case number above was received from Qatar Airways.com as I sent them a letter about me requiring MEDICAL OXYGEN for my flight home from Adelaide to Doha on 22/12/2018 with British Airways flight number 6385 as I have COPD and needed it on the flight to Australia.
Could you please send me a contact for Adelaide Airport so that I can either speak or email someone regarding having this organised before I fly as I need to be home for Christmas and not delayed as I was on the flight here.
Hi, am finding it very difficult to contact your help. My passport expires in Dec 2019 and I will be renewing my passport on which I will travel. Could I book a Qatar flight from London,UK to Nairobi,Kenya to travel in July/ August 2019 now on my current passport and travel on my renewed passport? Please let me know at the soonest. Many thanks.
My membership number is 519110438 ad i would like to change my email address to
may@maysarajeweller.com.au
and I would like to to speak to someone from Australia office on Mob 0411614762
hello,
My booking reference is RH9B2
my ticket nuber is 157-2375808937
I was wondering how much it will cost to activate my ticket again and if its possible to change the arrival of the city on the ticket.
Thank you
Cannot reach Sydney Australia office – I have an urgent issue with seat allocations. Please phone my mobile Australia – 0409 450 982
Maureen Jones thank you
I would like to make contact with someone who can help me change my flights booked on Qatar airways. I have tried to go to manage bookings but there is not a change flight button available for my flight. My booking ref is U4KF8U and my name is Lesley Agius. If this is not the correct email address please supply me with the right one
cant contact Sydney office on 1300 number
Hi there,
I need to book a ticket for unaccompanied minor( she is 15) from Ktm to NyC. I have been trying to contact your office number of times but to no avail. Can someone please call me asap??
Thanks Sam
Could I have a quote for these flights please.
Launceston -Munich 21st or 22nd July 2019 with isle seat, two adults
Munich-Doha 1st Sept isle seat and two adults
Doha-Launceston 4th Sept isle seat two adults pm flight.
All economy
Thank you
Hi, This is Malik (student at ANU) looking to travel (return ticket) from Canberra (Aus) to Islamabad (Pakistan) on July 02 and returning back on July 31. I ‘m interested in transit/stop over in Doha (Qatar) and wanted to get some Qatar exposure. So, I am interested to know about flight information in this regards where I can get transit in Doha and also visa requirements for myself as Pakistan national. Thanking in anticipation.
Best,
Malik
Australian national University (ANU)
I flew with Qatar on QR125 on 22/6/2018 from Doha to Venice. Booking reference UYN23G. I am trying to get my frequent flyer points with your partner Qantas but as I don’t have boarding pass or baggage receipt they say I need confirmation from you that I took the flight. Please send me such confirmation.
Thank you
Paul O’Kelly
Dear PAUL O’KELLY
Please check with the following links to know about the confirmation and status
https://booking.qatarairways.com/nsp/views/retrievePnr.xhtml
https://www.qatarairways.com/en/form-confirmation.html
very frustrating very bad .
for my new booking since morning till now 5.18 pm sydney time couldnt get my booking right and your tell 1300
is nightmare with boring sound ha ho song over 15 minutes i had to cut and call another time .
so how can we manage our on line booking if i have only one way details but return price and no where to continue and make a booking .
i gave up .
I am concerned that when I checked “manage my booking” associated with the flight from London to Adelaide on July 15, 2020 this evening, my wife was omitted from the passenger list. My booking reference is PAA3K8.
I contacted Qantas and also Qatar today because the passengers listed on the e-Ticket I received on July 20 were:
Professor Ernest W Della and
Dr Ernest Della
I am both of these people. The passengers should have been
Dr Ernest Della (Qantas FF number 415849) and
Mrs Melva Della (Qantas FF number 426495)
I would appreciate it if you would rectify this error, please.
https://qatarairways.zendesk.com/hc/en-us/search?utf8=%E2%9C%93&query=wrong+name&commit=Search
Can you help me please, my name is Raymond John Rosete and I am trying to reclaim frequent flyer points from your Qantas partner for business class flights I did with Qatar Airlines from Perth, Australia to Cardiff, UK and Qantas require confirmation that I completed the following flights, my frequent flyer no is QF 1910131281.
First flight, ticket no 157-2994950056, was Perth to Doha on 23/10/18 at 23:05hrs on flight QR901
then Doha to Cardiff on 24/10/18 at 07:25hrs on flight QR321
returning from Cardiff to Doha on 23/11/18 at 14:15hrs on flight QR322
then Doha to Perth on 24/11/18 at 02:30hrs on flight QR900
Second flight was, ticket no 157-3642850639, Perth to Doha on 31/03/19 at 22:50hrs on flight QR901
then Doha to Cardiff on 01/04/19 at 07:25hrs on flight QR321
returning from Cardiff to Doha on 22/04/19 at 15:55hrs on flight QR322
then Doha to Perth on 23/04/19 at 02:00hrs on flight QR900
I look forward to your reply,
Kind Regards,
Raymond Rosete
https://www.qantas.com/fflyer/dyn/partners/airline/qatar-airways
Please
Can you send me the S
Qatar SydneyCBD office to buy a family tickets to London.
I need an office not a machine internet.
Thank you
Mirta
I would like to know the uprade price to travel back to australia from Prague on 17.10.2019. My booking no is
VPCQIW. I would appreciate your help.
I could not reach any your phone number anywhere.
Thank you Jarmila Reznicek
I have already booked a flight and received online confirmation. My reference #: NXH5H9. When I tried to manage my booking recently, I received this disturbing message: “The trip cannot be found. It may have been cancelled (4649).
Kind regards,
Anthony Omorogbe
Phone: 61-422672789
May I ask what happened afterwards. Having a similar problem
Can i please get the address of qatar airways melbourne office? I cant reach them at the address of 350 collins street, melbourne.
Hi qatar airlines
I am saba from Sydney travel
Can you please send me your address in Sydney
Thanks
hello, i am travelling with business class to Birmingham in April, i will need to bring prescribed medical injections on board with me, as they need to be kept at a temp between 2 and 8 degrees centigrade. I have a travel pack with ice blocks already , but would like further advice on what is required, and what to do when i check in at Perth , Doha and Birmingham airports.
Dear Sir, madam,
Can you please confirm that you have a tickets for me?
1. Sydney London 8th April 2020: QR 909 and QR 3 my ticket number is 1573766811215 – 2161
2. London Sydney 24th April 2020: QR 332 and QR 906 my ticket number is 15573766811215-216
thank you for your help.
this is urgent
kind regards, Karen
Dear Sir, madam,
Can you please confirm that you have a tickets for me?
1. Sydney London 8th April 2020: QR 909 and QR 3 my ticket number is 1573766811215 – 216
2. London Sydney 24th April 2020: QR 332 and QR 906 my ticket number is 15573766811215-216
thank you for your help.
this is urgent
kind regards, Karen
My partner and I have booked a business class flight on Quatar Airlines Adelaide London return.
My booking reference is UMLJLU DEPARTING Adelaide May 2 .
At this stage we have no intentions of cancelling but obviously we need to keep informed on issues relating to the virus.
My questions are :
1 Can you please confirm fee to change flight and fee to cancel. I am aware that if we change flight we have to accept fare of new flight.
2 Are there any changes to these costs if the virus becomes pandemic
3 Are there any other changes to booking conditions if virus is declared pandemic
We would appreciate your prompt response to the above questions
Hello
I have been trying to contact your Sydney office and both the number listed seem to be down or out of order.
Could you please advise an alternate number or arrange for a representative to call me.
Thank you
Regards
John Cowper
Australian Mobile: 0410466595
Hi i have been trying to cancel my flight but can not get through on the Qatar phones and the website wont allow me to cancel
I have also applied for a travel voucher refund as per the main web site My Flight details are
Gregory John Mansfield Booking ref VEVWP7 TICKET NUMBER 1576317792043 FLYING FROM PERTH 16.03.2020 AT 22.50
Hi
I have been trying to cancel my flight but can not get through on the Qatar phones and the website won’t allow me to cancel or to get voucher. I was trying both phones 1300 340 600 and 02 9165 4313.
Please advise how I can get in contact with you.
My booking reference is JCU3NL for return trip Melbourne-Zagreb-Melbourne
Hi my reservation code is M4U5TA (QR) (A3) booked via Flight Centre. flying out in 29 June and returning 21 July. Given the global Coronavirus pandemic what are my options and what are the costs related to say postponing by 1 year to 2021? Thanks
My wife and I with our daughter and son in law were due to fly to Malta on 20th May , 2020 and due to the current travel restriction / Corona Virus my daughter rang the Qatar office to confirm as per the advise sent by Qatar Airways to confirm that they will issue us credits for our flights to be used later . I have sent emails to Qatar Airways to confirm issue of credits and as yet have not received a reply . I have tried ringing on all numbers to no avail . Very disappointed .
Due to the corona virus my flight got cancelled . i was due to come back from Beirut ( Lebanon ) on the 15th of march 2020
i have sent fly365 an email to confirm booking giving them my flight number and the answer was yes
i received an email earlier telling me that it was cancelled . we tried number of times to call Qatar from Australia to reschedule an other flight without any luck . no one would answer . even tried lebanon the thing , we couldn’t get through
at the same time i was checking with the airport schedule and it showed my flight number was due to fly on scheduled day until around midnight the night before i was suppose to leave when it was cancelled
i had to call my family back in australia to book me an other ticket through what ever airline was willing to come to Lebanon and take us
My Passport no is PA7071724 MY Return FLIGHT NO QR-419 Reference XK7CXG Airline reference WGANXS Air Bus a330
i had to pay great amount one way return ticket because of the inconvenience . i would appriciated if you could give me a credit for the unused travel . looking forward and thank you in advance . my email is freespirit@uymail.com my mobile no 0435778226
thank you in advance and hoping to hear from you
Problems with getting a response to phone calls.
Using automated response, but no one even responded.
Trying to find out how to add my passport details etc for my confirmed ticket booking.
I understand that this must be completed before I can check in at Sydney airport for my flight to the U.K.
I’m due to fly on the 14.5.20 and anxious to get this completed.
I’ve tried using manage my booking on line but no link for additional information for passport on my details section either!
I have received a cancellation notice email for a return flight to Europe later this year and wish to organise a refund. The email requires me to contact the Australian Call Centre to do that.
Every time over the last few days I call 1300 340 600 I go through the menu options,selecting them then there is 1 ring tone then the line goes dead. The alternate 02 9165 4313 does not work either.
There is no message to say they are busy.
Is their phone system down?
Any suggestions how to get through to the call centre?
Andrew
For about 5 days im trying to contact Qatar Airway via provided numbers. But after 20sec call automatically disconnected. also i left an inquiry my matter and haven’t been replied yet( same email as will provide here). my father needs to go back to our country as soon as possible.
it would be appreciated if anyone could contact us.
thanks in advance.
Mehdi
Please can you help me.
I was booked on PER-DOH-LHR on 17/4/20 (Booking Ref. Q4LDPO) but because of the Corona virus restrictions, I called to cancel on 14/4. The person I spoke to said that no voucher would be issued and I just needed to quote the booking ref. when rebooking. On 17/4 I spoke to another representative who told me that my ticket had been changed to open status but confirmed that she had now changed it to a voucher which would be emailed to me at arwills@gmail.com within 14 days. I have still received nothing. Can you please check this for me and advise. Thank you.
Booking Reference WSFO9O
Ticket Number 157-2389343251
Request (#2813430)
Some assistance please.
I bought a return ticket, Perth Australia to Edinburgh Scotland in November 2019, to the value of AUD 6029.44
The first flight was due to depart yesterday, on Wednesday 20.05.2020.
I made my first refund request online, on the Qatar Airways website, in March 2020 and have not as yet received final feedback.
It is not possible to submit another feedback request via the Qatar Airways webpage as for some reason this facility no longer works and generates the following error message:
Access Denied
You don’t have permission to access “http://www.qatarairways.com/content/forms/af/qr/global/refund-request/jcr:content/guideContainer.af.submit.jsp” on this server.
Reference #18.24de3717.1590011084.d6951d7
Have also tried to contact Qatar Airways via the supplied Sydney Australia telephone number, after selecting the prompts, the phone line drops out.
I therefore have no way to contact Qatar Airways via your advertised sources.
Can you please pass this email on to whomever is responsible in the Qatar Airways organisation for ticket queries/refunds.
Qatar Airways have had my money for almost 7 months now and I do not think requesting a cash refund is unreasonable.
Now I have voucher from Qatar Airways for fly JBW9JR from 02.01.2020.We are in Perth-WA.Our home is in Belgrade -Serbia. We wait but we dont know how long.Meybe you know when you start to fly from Perth WA to Doha-Qatar to Belgrade Serbia?If you know tell as please?
The phone number of your office in South Africa is not working.
Please send me a working number so my daughter may request a voucher for her pre-covid return flight on your airline.
Thank you.
I have been calling to try and change and bring forward my flight for next year I have called the 1300 number the office in Sydney and even Qatar airways in Qatar,from Australia.
I have been trying for 3 days and it is impossible to even be on hold.
Is there an email I can write to Qatar to change my ticket?
I have sent you an email a short time ago to issue me a voucher for future travel but I have changed my mind and request you to please refund my money.
My booking reference is JG7C4D travelling on July 29, 2020.
Thanks
Saeed A. Khan
I sent you a confirmation of credit card details. But I didn’t receive an answer.
I WOULD LIKE TO GO TO IRAN,FROM ADELAIDE/.PLEASE TEL ME WHERE AND WHEN I
MUST DO MY PCR TEST BEFORE FLIGHT
Have been trying to contact Qatar Airways Airline Reservations Office in Australia (1300340600 and 61291654313) for a number of months without any success. There is no email address for Sydney Australia Office shown?
We are seeking an extension to use vouchers or full refund. pls respond ASAP
Travelling First Class QR 904 FRA – MEL in May. Have two cats and all bookings made and paid for. Cats have been registered and all required details provided. Was advised the cats would go at the excess baggage rate, as per Qatar’s statement on the internet, but am now being charged freight rates which is ten times the cost. Phone calls and e-mails go unanswered.
HI,
I need to urgently know if my 11 year old will need a Covid Test when leaving Brisbane. I know that government regulations in Germany do not require one I just need to know if Qatar Airways requires one. We fly from Brisbane to Munich tomorrow (25.03.) at 22:15
I am an agent and have attempted calling your telephone numbers which appear to be disconnected – I await a response by email but that could be days
How does anyone in Australia speak to QATAR AIRWAYS
Have been trying for a week to get hold of somebody, with whom to speak about altering my ticket. I have had absolutely no luck. Any suggestions.
This is a desperate attempt to get in contact with someone in Qatar who can assist with and EMD issue.
I have been trying to contact a person at Qatar for months now. Your phones are not answered and you do not offer an email address. This is very frustrating and disappointing service. I sincerely hope you can address my concerns via this comment process.
I bought a ticket to undertake overseas travel from Australia in 2020. COVID restrictions have made it impossible to leave the Country. I have an EMD Receipt for Doc Number 157 8241742512 in respect of Booking ref OT28HJ. I have been unable to utilise this Credit Voucher as Australia has remained and remains locked down for the foreseeable future. I have been a regular business class passenger on Qatar in the past and would expect you to understand that matter needs resolution asap.
I would like this failed ticket to be refunded. Please call me asap on +61 418 63- or email on gen58@me.com.
Thank you.
Hi,
Why I cannot get you on 1300340600 on your only Sydney number.
The message is: “error with network”
My phone company told me that is ok with them
I want to do some booking.
Regards
Diana Maslic
I m trying to contact customer service person to help with my rebooking. Please call me on +61 413503000
Dear Qatar Airways Australia,
Please, provide an email address for more effective communication.
Regards,
Francisco Rojas Lincoln
We would like to book two little cats in one box on 07th of August 2021 from Brisbane to Doha. We told this to the Qatar Office on 20th of Juli. As the person there could not confirm the booking from Brisbane to Doha she hat to send a mail to Brisbane Office. We should call back 5 days later, but it is not possible to reach someone at the Phone at Germany, Brisbane and Doha Office. Whats can we do? the flight will be in 9 days. Please contact us soon.
I booked the flight from Brisbane to Berlin with stop at Doha and I need to book the cats. The Person at German Office told me that Doha to Berlin is no problem, but Brisbane to Doha muss be booked by Brisbane Office. Please help us if the cats can be booked. I booked wirh Qatar Airways because you promised on your website that it is possible to carry my cats.
I made a claim for damages done to my luggage at landing at Mumbai Airport I gave out as my temp addresses The Oriental Residency I am now back home and still not had a reply back from Qatar
Not sure how qatar airways received the referenced ‘accolades’ but our experience between London – Doha – Sydney – Doha – London has been the worst we have ever experienced.
‘Valued Customers’ are cannon fodder as far as qatar airways are concerned.
They do not even reach the low standards of British Airways.
We will travel with Emirates, Virgin or Singapore Airlines in future.